L A Nails

I was recently in town on vacation and was in an urgent need of a fix– one of my acrylics completely broke off. I called and was told that there were no walk-​ins, and then proceeded to make an appointment. When I explained that I only needed a fix, I was told that I could come in and was quickly hung up on. However, when I pulled into a spot in front there was an OBVIOUS sign that said something like «walk ins welcome».
I arrived and waited probably 15 minutes before I was seated. Once I was at a table, my acrylic was put on. While it was drying, all of the sudden the girl rushed up and went to the bathroom, and then began giving someone else a PEDICURE. Hellllllloooo I’m still here? Another girl noticed and painted my nail, a not-​so-​close shade to my original color done at home. Their color selection for non-​gels is lacking. It took nearly 45 minutes to get one acrylic nail fixed (while my boyfriend (patiently) waited in the car). Long story short, if you’re in Boise and need a quick fix, go somewhere else.

Walked in on a Wednesday afternoon and they were very prompt and friendly. The massage chair felt great, and my pedicure turned out beautifully. It has been a month and while my nails have grown out, of course, the nail polish hasn’t chipped. Very impressed considering I wear open-​toed shoes almost all the time.

I had been trying different nail places all over Boise and couldn’t find one that fit not only what I like on my nails but one that worked with my work schedule. A girl I work with told me to try Elizabeth and I am so happy I did. She always squeezes me in, even when I call last minute and she exceeds my expectations every time I see her. There will be times where I can’t get in for months and my nails always look good even after the long period I take between fills. Elizabeth is super easy to talk too and she always remembers my name as well as asks how my boyfriend is too. If you’re looking for a good nail tech Elizabeth is you girl!

I went to Elizabeth after a recommendation from a stranger. I’m new to Boise and struggled with a HORRIBLE set from a place I won’t name, and then I found LA Nails and fell in love. They are true to their appointment times and their gel polish selection is the largest I’ve seen. Elizabeth has a great attention to detail and every single nail is flawless!

Elizabeth did a fabulous job on my gel design nails. I had selected a design from Pinterest and it was spot on. They had so many colors to pick from and so many things they could add to your nails it was incredible. Elizabeth was also very nice and fun to talk to.

Called for eye brow and upper lip wax. Elizabeth did an awesome job. No sensitivity to my face like normal. I’ll be back.

Okay. I admit, I’m not a nail salon connoisseur. I don’t get my nails done hardly ever. I’m hardly an authority on things of the mani/​pedi nature. Having said that, and having recieved a total of three pedicures in my life, I was not super impressed by LA Nails. The location is not very good, except for maybe BSU students. The staff appeared disorganized and disinterested. What do I know though? I might be sad too if I was handling strange feet all day. Either way, try it, or don’t. Donny and I are both out of our element here.

I’ve honestly tried all the nail salons in Boise. Well maybe not all of them but most of them! This by far is the best, they provide the best customer service and they never let you leave unsatisfied. Talented nail techs with great personalities!

Don’t say you close at 8 and accept walk-​ins if your last appointment is at 7. Wasted time.

Up until about a week ago, I would have recommended LA Nails to any and everyone who admired my nails. Elizabeth is incredible. If you do decide to go, definitely make an appointment with her. I’ve been going here for nearly a year and a half and have never had any problems. Then last week, my friend and I went to our regular appointment, I went to Elizabeth, and she went to Tommy.
He started working on her nails and asked if she had filed her nails since her last appointment. She said yes because there were some sharp edges and she works in a hospital so she is constantly wearing rubber gloves and can’t be puncturing holes in the gloves. At that point he decided to tell her she ruined her nails. That’s where the problem started. She said it was a health risk and she needed to make sure her nails were safe. She let him know not to take the length off since he cut them down so much the last time. Both of us wear our nails in a «rounded square» so essentially it’s a square nail with no sharp edges. After a few minutes, he started grinding her nails down, so she let him know she wanted the length but he yelled at her and said since she ruined her nails, he would have to fix them! Then he started ripping at her natural nail and she told him that it really hurt and he said «NO IT DOESN’T!»
So after about 20 minutes of him being extremely rude, he started filing her nails and ended up filing them into a point. In the year since we’ve been coming here, never has she worn her nails in a point. It has always been a rounded square. So he asked her, what do you think? So she told him, I don’t wear my nails like this, and could you take the edges off because they’re still pretty sharp? At that point he decided to start screaming at her in the middle of the salon. He got up and said I’M NOT HELPING YOU ANYMORE. YOU RUINED YOUR NAILS! He started walking away and she asked if she could just talk to him and let him know what she didn’t like so he could fix it. Instead, he decided to throw a hissy fit in front of 4 other customers and not finish her nails. She kept trying to ask him if he could just round off the edges and square the top more. He screamed at her IT’S FREE NOW GO AWAY! He hadn’t even put polish on her nails, he was still in the process of shaping them.
So she asked Elizabeth if she could finish her nails after mine and Elizabeth said of course. Once I was done, Elizabeth asked what she didn’t like, fixed them in about 5 minutes, and had them looking perfect.
If you are paying for a service, you should leave knowing you got your money’s worth. It’s sad that after a year and a half, I won’t be going to my favorite nail salon because of the service. Elizabeth is phenomenal and does incredible work. But Tommy is not worth the disrespect and hassle. It was overall an embarrassing experience and completely unprofessional. When we first started coming here, he told us a very similar story about a woman who didn’t like her nails and he started yelling at her and she threatened to call the cops on him because he was being so nasty. So this is not the first time this has happened.
We will NOT be returning.

The absolute WORST customer service ever! When asking the process to fix my nails, the older male technician flung his chair back and started yelling at me. Was told one thing and then another. Don’t work with the public if you don’t know how to provide proper customer service, and please speak English, it’s America people!!! Don’t even want to give them a one star but I have to give them something or I can’t post a review!!! Do not go here!

Service and quality was great. Only downside was the atmosphere and décor.

I wish is possible to give a zero star. The smell in here was horrific and the salon was not clean at all. Here in AK I get my nails done avidly and have never had a problem with lifting weeks after, let alone days. When I went to LA Nails in the next three days my full acrylic set was lifting. They were also very bad at listening to what I wanted and kept saying no and doing what the felt looked best, I know they are the professionals but I was paying for this service. It felt like they wanted to get me in and out of the chair like I was taking up space… but the salon was empty and no costumers were waiting.

Never again. Started with a pedicure, where I sat there and stared at paint peeling off a wall (take care of your business, man), and the water turned luke warm quickly. Also, one of the nail techs kids were there that day, one of which was a toddler (I have one too, and no way does a toddler belong with you at work. They are all needy at that age). So when I took my feet out of the now chilly water, I was to get a full set. A guy started doing my nails and I explained to him what I wanted. I like mine done at a point, old skool. I am NOT from Mars requesting this. GET OUT OF IDAHO, PEOPLE! Anyhow, he seemed to understand. I told him I needed them short for work because I type for a living. He somehow didn’t understand I wanted them pointed, and then got REALLY mad at me… goes «I can’t do them that way this short!»
THEN
gets up…
walks away…
and makes someone else finish my nails. THEN that dude complains to his client about me (in front of me), THEN bitches about me in his language to hs co –worker. IN FRONT OF ME! I was so pissed off… had she not been holding my hands… had I had time to find somewhere else… i would have left…
THEN the guy and girl that worked that day decided to engage in a political conversation… whose views I hold opposite of, offending me. Yes, it’s a red state, and you are usually cool discussing red things and assuming everyone around you is red and christian and drives a gas guzzling vehicle covered in dirt. I. however, am not one of those people. They started arguing heatedly like they were going to deck each other WHILE I’m getting my nails done, spinning a muscle tension related pain issue I have into over drive while TRYING TO RELAX! WHAT a waste. My nails look hella dumb too because apparently my ideas of vintage nails ARE FROM MARS. they are square with pointy tips that are SO pointy they are weapon replacement. Yay! I can forget my mace and be fine! UGH!
The quality of their sign says it all.Gross. Not for folks who expect a little more, esp. when you are spending money you shouldn’t be spending.
Did I mention between doing my nails she was yelling at her children? and had to get up several times to discipline them? Not a fan of kids at work. Not a kid fan period. Only mine… Keep them out of places I like to relax, please. Namely nice restaurants and nail and hair salons. Hearing her say «I don’t have TIME. I’m at WORK.» REALLY made me mad. Never woud I bring my girl (who is around the same age) to work with me, EXPECTING her to leave me the heck alone. It doesn’t work that way.
****wait there’s more…
Their «towels» are restaurant napkins. Tacky and ghetto to the max. You can purchase business items as such CHEAP …

I’ve been getting my nails done here on and off since 2006, and they always remember me, even after I spend 18 months in France!
Being from Los Angeles I’m used to paying a lot less to get my nails done but for Boise the prices are fair. I really go for the service which is always good, but more so for the people who are really nice.
Also, it’s close to BSU! What more could a student want?

Great, quick and well done shellac manicure. I walked in.

Great customer service. Got a wonderful French shellac manicure for $ 30! Great prices. My only complaint is that maybe I wish there were more workers but I did come in pretty early. I didn’t have to wait very long and they were very friendly. Will come back next time I’m in town. Oh and btw I’m Asian and they were nice to me. Lol (in reference to other reviewer who said they are supposedly rude to Asians) The workers are nice, funny, and personable!

Great mani-​pedi in Boise.

I highly recommend pedicures here. A deal at $ 25 and the massaging chair is amazing! The polish always holds up for at least a couple of weeks (and I am a very active person). The technicians always take their time working on my calluses and addressing any cuticle issues I have. They also have lots of nice polishes from which to choose.
I continue to return for the great deal and the great pedicure!