Terminix subs out the tenting work… the guys who tented my house broke over 2 dozen roof shingles and i have three separate roof leaks because of them. Terminix blew me off… they could care less, it wasn’t their fault that their subs broke the shingles and not their responsibility.
Abby M.
Tu valoración: 1 Boca Raton, FL
Terminix is the ABSOLUTEWORST. I have been a 10+ year customer with 2 separate contracts, one being termites. I have been trying for 2 months to get an appointment for tenting, which BTW they recommended and I can’t even get the satisfaction of a return phone call from anyone. Appalling. My house is wood frame. I pay my bills on time. I call every day asking for assistance and get the run around every day. I have been in tears the last 3 days I am so frustrated with the total lack of service this company provides. PLEASENEVERUSETHISCOMPANYBUYLOCAL… I called a local termite company and they were able to schedule an appointment for me within the week. IT is a shame that such a big company is happy to take my(and your $$) but has ZERO infrastructure to support the customer base that they have. SHAMEONTERMINIX.
Olga F.
Tu valoración: 1 Boca Raton, FL
They just lie! I’ve had a contract with Terminix for 5 years. A couple of years ago they lied to me about having termites and told me I needed to ‘tent’ my home for thousands of dollars, about $$$ 20,000!!. I had several other companies tell me then and after on a yearly basis since then that I don’t have termites. They LIED!!! About a year ago I cancelled my service since my lawn treatment service was also taking care of my pests. I noticed recently there were rats in my yard. I called Terminix and they said treatment of rats was included in the service so I decided it was cost– efficient to re-instate. 1) the inspector told me the rats were also in my attic, specifically in the unsulstion and that i needed an ‘exclusion’ for around $$ 1,000.00 dollars. ive had 3 companies come to inspect and every single one agrees that again they LIED! 2) after re-instatement and first charge of $ 137.00 they claim outside rat treatment is not included. Again, they LIED in the phone to get me to re-instate my service!!!