PartSimple Technologies, LLC.

Perfect Service. I ordered a refurbished controller for my dishwasher. I didn’t realize reading the manual, that I had to think about which color to order. The part arrived quickly, looked great and worked perfectly. I decided to return the part because of the color, which was my fault. Their customer service rep handled the RMA with no hassle or attitude. The part is Almost $ 300 new from Sears, only $ 75 from
. Would never have paid retail for that part. Would have had to throw dishwasher away. Great experience, great price, would buy from them in heartbeat and highly recommend.

Unbelievable… finally got the parts I have been waiting on since January 15^th. Now these were parts that the person I was specking to told me were in stock in the warehouse, yet were not even shipped until the 25^th. They when I receive them they are bent. A bent mica sheet is of no use so I call and try to talk to customer service who won’t let me get a word in edgewise and when I ask if I can speak, hangs up on me. Needless to say I will never do business with your company again.

I ordered a «simple part» for our toaster oven, a replacement bake pan/​drip tray, on Dec 7, 2015. As of today, Jan 10, 2016, I have not heard from them in any way, shape or form, regarding the order, except for the original auto-​generated order confirmation email from the day I ordered it.
It is ridiculous to have to wait for over a month for any correspondence on whether the part is even available! I forgot all about it until looking at my dirty pan this morning! PartSimple is just simply bad business.

I had no problems with the part I ordered from PartSimple unlike Dave M who’s whining about them using UPS with tracking to confirm delivery. Looks like he never even placed an order. Just didn’t like their shipping charge. I was fine paying $ 8.95 to deliver my control board. I still saved lots of money installing this part myself. I give them 5 stars AND I’m a customer! :)

Their Customer Service is TERRIBLE. I tried to buy a remote control that weighs three ounces and they wanted to charge me $ 8.95 in shipping on a part that costs $ 13.83 retail. They said it was because they only shipped via UPS. I asked them to ship it postal service which would costs $ 1.40 in shipping but they refused and they wouldn’t give me a reason. I repeated asked them for a reason why they couldn’t ship a 3-​ounce item via USPS and they repeatedly refused to answer. Even a supervisor refused to answer.
I offered to send the a pre-​stamped envelope in which they could send the remote control to me, but they refused to even agree to that simple task– a task even an average five-​year old could handle. But they again refused, and again wouldn’t give me a reason. DO NOT DEAL with these people. They charge RIPOFF shipping prices.