Kohl’s

The lines are horrible, they don’t have enough registers open for being Christmas shopping, messy store, rude workers too

I’m an avid kohls shopper, and at this kohls the employees and unfriendly and unwilling to help you! They are the strictest when it comes to there coupons where you can do the same thing at any other kohls, so if you are looking to use your kohls coupons, here is not the place. They won’t let you do more than one transaction and they won’t let you Combine more than 2 receipts to get kohls cash. The lines are always long, and you have to wait even longer to return something.

Never enough cashiers, long lines and there sale prices are ridiculous and a scam.60 bucks normally for a pair of khakis?? yeah right I bet they never sell at that normal price abd are always on «sale» and no I don’t want a charge card.

The Kohl’s Store at Stratford Square has the best customer service people! One person in particular, Alma, is ALWAYS kind and greets customers with a smile. I seriously go out of my way to shop this location!

This Kohl’s gives me some serious anxiety: it’s always messy and not properly recovered, the clothes are packed in like sardines (causing more mess because people yank them out and try to stuff them back in), and the racks are spaced extremely close to one another. I’m pretty confident that last one violates standards dictating aisle space for people with wheel chairs…
Staff can be hit or miss — I’ve been completely ignored with staff pretty much right next to me, and I’ve also had some friendly cashiers. I normally avoid this place to shop and now just go to return items from other Kohls’.

Store Review:
Clothing clothing more clothing. This is a great store when clothes are on sale (not the gold star event) and you can use the 30% off coupon. This location is well stocked and often you can find a good deal if the seasons are changing. Unfortunately the quality is slightly lower than Macy and you are less likely to find as much name brand apparel. For kids this is great though!
Pros– large clothing selection and homeware
Cons– Items not on sale tend to be pricey
Hidden deals– Sign up for a kohl credit card. You will get coupon in the mail for additional savings 10−30% off. Also when you spend more you earn kohl cash which can be used for savings later on

This Kohl’s is always busy and seemingly has slow lines with it. I never understand why this is but you have to search out faster lines in there.

I am addicted to Kohls and find it hard to shop anywhere else. Their prices are so good (pklus the coupons and kohls cash) and i LOVE the Jumping Bean brand for my toddler twin girls. Two thumbs way up!

I would like to applaud this Bloomingdale Kohl’s great customer service. I went into the store yesterday to return three items and found one I wanted to buy. Because I’d spent over $ 50 on my previous purchase, I got this $ 10 Kohl’s Cash coupon. I wanted to use it to purchase the one item after I’d returned the others but if I did that, I’d lose it – it would drop my original purchase below $ 50. So the very helpful Customer Service woman suggested she return the three items for store credit (which is fine because I will definitely be shopping there again!) and that way I wouldn’t lose the $ 10 coupon. So after all was said and done, I bought that one item, regularly $ 35, for $ 5. Awesome.

This.
Kohl’s.
Has.
A.
Very.
Slow.
Check Out
Line…
each and every time I am there. Last time I went, there was one person in front of me and I had a cart full, and it took me almost 15 minutes just to get out of there. It should not take that long unless you are going through my clothes and cutting the tags off them, alright?
Then of course at the end of the payment process, you get the, «Please go online to tell them about how happy you were with this experience.»
Let me tell you something Kohls. When I am there after I pick up my kids from a long ass day of school to go buy clothes and shoes, which is bad enough in itself — and they are tired and crabby, and I am tired and crabby — and you are moving like you are in slow motion x1 on my DVR — this does not make me want to do anything except punch you in the face.
Now Kohls? Please go online and rate how happy you are with your Unilocal reading experience. Thank you.

This Kohl’s just seems dumpier than the Wheaton one. I hit this store yesterday trying to find some jeans for son #2. He is 13, wears a 30×30 size and it’s all muscle! So we have to get loose fitting jeans to fit over his thigs and we have to avoid some brands, like Levis. Even though they say loose fitting, they might not be loose enough.
I found that most of the clothing in the men’s department was not very organized, particularly the blue jeans. It was hard to find them since instead of having all the jeans together, they had multiple displays spread throughout the men’s section. I think I got the only 30×30s in the store as most of the sizes were MUCH larger. I’m talking they had several with size 40 waist!
Now us women know that it’s not that big of a deal to have multiple displays spread out, but it’s different for a teenage boy. Have you ever taken a teenage boy shopping? It’s like getting root canal without any drugs!
Anyway, as far as the rest of the store goes, it was messy. Not as bad as the day after Thanksgiving, but they could have used some refolding and restacking everywhere I looked.
Our checkout experience was kind of a pain. Even though there was nobody in line ahead of us, the employee apparently didn’t understand how to move faster than dirt. I also had a question about a buy one get one ½ off promotion and he had a hard time understanding what I was asking («Can I get 50% off the belt by buying the tie since they are both men’s accessories?»). Yes!
So I would have rather hit the Wheaton Kohl’s, but was afraid I would have to venture in the mall to find the elusive jeans.

I made a return at this location this week and was a bit disturbed by the customer service department. The actual transaction was boring — not much to tell. But two workers felt it appropriate to hold a conversation by shouting from the Customer Service desk to where the other worker was in a department by shouting like directly in my ear! OUCH!
The rest of the store is very typical of a Kohl’s. It appears that the staff kept the store up nicely and we were able to find everything we needed very quickly.