Valenza Opticians

This was their last and final opportunity to get it right… they didn’t.
I waited almost three (3) weeks to get my glasses. For a week they were telling me that they were in coating. The glasses only have two lenses… how long does it take to put the reflective coating on them.
Anyway, two years ago I had to bring my glasses back three times. 1^st they did not have the reflection free coating on them. 2^nd the left eye had the reflection free coating, but not the right eye. 3^rd they were not transitions. If that were not bad enough, the owner, Lisa, was arguing with me. She kept telling me that she checked my glasses herself. They were the transitions. After going back and forth, over the phone, she finally tells me to bring them and we will see… YOU WILL SEE THAT THEY DON’T CHANGE COLORS. I bring them back to Lisa and no apology, no nothing… I had to wait another week. Oh and did I mention that they are not anywhere near where I live. I travel at least 30 minutes to get there.
This is the last time I go to them. They have had more chances than I can count. It’s too bad, because I like Lauren.