Allstate Insurance: David Deluco

I’ve been with Allstate for over 30 years.
Presently with David Deluco agency.
Over the several months have been UNHAPPY with there service.
Bought a property in June/​wanted to insure it… They told me «No one would insure me, due to 2 previous filed claims»
… Both of which were NOT my fault.
They did nothing to remediate for me, whereby NOT releasing me from fault. As a result, got stuck paying over $ 2,000 in deductibles.
Biggest complaint: left several messages
with David Deluco /​owner… Calls never returned.
I ended up cancelling my 2 auto coverages and 2 condo coverages.
Went with Geico for auto and an Ins company in Philly for my 2 condo coverages.
Should be noted that for the exception of Cindy in office (very nice) their other (H) name… useless/​waste of my time.
Staff members could use counseling on good customer service, i.e. Friendly and non confrontational. I could not just cancel my
condo policy UNTIL I showed PROOF of other insurance. How about next time I just simply STOP paying my premiums
and not be professional by NOT calling them?
Shop around for your future insurance needs… Well worth doing research.