Waiters To Go

BEWARE OF BAIT AND SWITCH! I would rate less than 1star but Unilocal didn’t give that option. We recently hired a bartender and server to work at a party we were hosting at our home. The party was catered by others, so their sole function was to bartend and clean up empty glasses and plates as needed. After numerous phone calls with Glenn, the owner to confirm, we were surprised when his two staff showed up and informed us that neither had ever bartended and had no idea how to bartend. Not only had they never bartended, but one of the two was under 21 and informed us that he was unsure whether he was allowed to serve liquor. We made the most of it and they simply poured wine and handed out beer, rather than make cocktails as we had planned. At the end of the party we were VERY disappointed to discover that they left all of the serving items unwashed, and then we had to spend hours putting away the liquor, beer, wine, and mixers, and cleaning up the discarded glasses and items left around the house. The owner did not return our call for weeks, and when he finally did he told us that the servers told him they did a good job, and he would not listen to our complaints. Even though he wasn’t present at the party he proceeded to tell us that the servers stood behind the bar making drinks for the entire party, and put the blame on us for allowing them to leave if they had not cleaned up– saying we should have paid them additional money to stay longer to clean. His only solution was to say we don’t have to hire his staff in the future. Deal!