Walgreens

Pharmacy is awful and the staff is rude. They treated my girlfriend like a criminal because she is a minority filling a prescription for a much needed pain medication. Then, an hour and a half wait when there was no line. Avoid if possible

Unbelievable. The fu?$&Ng pharmacist refused to fill my daughter’s urgent prescription because I got there 9pm on the dot and they close at 9. He was an Asian guy in his 50s, I don’t know his name. He was extremely rude, and the 4 workers behind the pharmacy counter all apologized for his rudeness. It he prescription was for my 2 year old daughter, I had just come from urgent care, and if was for her asthma. The pharmacist still refused. I’m not typing all the curse words I’m thinking right now, but I’m sure you can imagine.

I consistently find the staff friendly, and I am always delighted with the pharmacy. I have found all of the pharmacy staff polite and helpful, and in particular Thira is an amazing multi-​tasker, very capable and knowledgable, and I love hearing her greet customers by name.
I have had good experiences there every time I have gone, as far as needs for a Walgreens go, and enjoyed my interactions at the pharmacy.
Maybe I’ve just been lucky, but now that I’ve moved, I’ll be very sad not to go to this Walgreens on Gilman.

Almost 2 years later and this place has not improved at all. Funny, too, as I spoke with a manager today about the fact that the pharmacy never answers their phones and she said «they’re working on it.»
That’s what they said 2 years ago.
I’d ask how this place stays in business, but I already know the answer– like so many other businesses in Berkeley with crap service and mediocre product– lack of available alternatives.
This place sucks. If you can go anywhere else, I strongly urge you to do so.

Pharmacy is very disorganized. My doctor called in a prescription and sent me a text it had been left on the prescription voice mail line there. When I went to pick it up I was told it had never been received and there was nothing on the voice mail line. I called the doctor and they said he had to call their line again. Then, they checked their voice mail and said they had now found the prescription. Meanwhile, the doctor was put on hold for 10 minutes calling the 2^nd time and then called back to say he wasn’t able to leave the prescription because they never answered. I apologized profusely to the doctor for the inconvenience. I will never use this pharmacy again!

Walgreens’ meds are on the pricey end here. parking lot cramped.
some beers and wines available. so so pricing
buys: barefoot «merlot» on sale (4.99)
–great price! not totally smooth.
take out:
–fast, friendly checkout.

Worst Walgreens ever. You are in the Bay Area. There are plenty here. Choose another one because this one is a TRAINWRECK.

I’m giving them 2 stars because there are some very nice people that work here. But, the pharmacy is run horribly. I won’t go into all the details, but I’ve used them for years because they are down the street from me. I will give you one detail:** They mixed up my meds and made me sick for weeks until I finally realized what was going on myself. ** I finally had it and decided to go to «rich people» Salano Ave to one of the only mom and pop places left for much better service.

Everything close early in Berkeley on Friday! The staff was very nice to let the folks in my car use their restroom. Thumbs up!

This is one of the most frustrating places I have ever dealt with.
Screwed up my prescriptions again and again… and again. Every single time I have gotten a prescription, some kind of problem comes up. They’ve had me running in circles because my insurance didn’t work, when actually, they made a typo and misspelled my name. In another instance, I needed to buy a product in the store recommended by my dentist. They insisted they did not have it and looked baffled when I showed them the product online; after searching the store, not only did I find the product, I found about three different versions of it. Somehow I got on their automated call list and kept getting unsolicited phone calls about my prescription even days after I had picked it up. Bottom line: the pharmacy is terribly disorganized and they will blame/​put the burden on you to sort out their mistakes.

I came here to pick up photos I had ordered through the Walgreen’s photo app on my iPhone. It took about 15 minutes for the rep to find my photos, she kept questioning if I even ordered prints to this Walgreens. Finally she found my photos, and I left. When i looked at the photos, I noticed some of them were cropped in a way, that I didn’t order. I don’t think I will be using the Walgreens photo app anymore.

decent prices, close to my job and home, and the pharmacy dept employees are nice!

I am still undecided on this area. I don’t know if it is quaint or shady. Anyways, found this location when I needed Tums after a couple of days of gluttony.
Nice store with surprisingly plenty of employees who were helpful.

So frustrating! I needed photos printed, so I filled out the online form. I got a confirmation email saying to pick them up in half an hour. Great! I waited an hour to be sure that they would have them. When I came in, the woman was rude and kept asking me if I had clicked the submit button on the online form. Yesss, which is why they sent me a confirmation email. So, I wasted a trip.
The next day, I called them. After being on hold for 10 minutes and asked yet again if I had clicked the submit button, I was informed that they did in fact print the pictures yesterday.
Gas is not cheap, stop making me waste time because of your terrible service. I will not be shopping here anymore.

A decent Walgreens. I rely on this Walgreens for my photo printing and have not been disappointed. When you combine the ease of their phone app with the available coupon codes, the service pretty much sells itself!
As for the actual store, the lines can get long pretty quickly but they’re good about opening a new lane.

This is my neighbourhood Walgreens, which also conveniently shares the same lot with Chipolte and REI. This also makes parking here either easy or hard, depending on chance and traffic on Gilman. If necessary, I’ll park across the street at Office Depot. And once I’m here, why not shop at all the mentioned stores and throw in Fenton MacLaren, Hida Tool, Happy Donuts, and even Tokyo Fish Market for good measure?
Once I’m inside, this Walgreen’s is pretty much like all the others. In addition, it’s my backup Pharmacy (after the Albany Target). And as Mr. Spock might say, the service and selection is adequate. After all, the needs of the many outweigh the needs of the few, or the one.

I’ve only been to this Walgreen’s after 9pm on Wednesday nights, due to it’s close proximity to my therapist’s office. So, I’m usually exhausted and may have spent an hour crying. That said, I actually like this outpost. I mean, it’s a Walgreen’s. You run in, grab toilet paper, garbage bags, kitty litter, etc; maybe some nail polish and ice cream, if you’re feelin’ sassy.
This is the ONLY store in about a bazillion-​mile radius that carries my favorite shade of hair dye. And it’s frequently ON SALE! I’ve been known to grab 3 boxes of the stuff at a time here. That’s worth 2 stars in and of itself!
I’ve found the staff to be pleasant and efficient. There is one cashier of Indian/​Pakistani lineage that I adore for her friendliness and knack for small talk. We had a nice little chitchat about Dunkin Donuts coffee one night as she rang me up.
Also, big plus, they’ve always re-​loaded my Clipper card quickly. At other Walgreen’s I’ve had to wait around and then had the manager act like I just asked him/​her to move a mountain for me. Here, they’re nice about it. Yay!

I work fairly close to this location so I often pop in for this and that and while obviously you are not expecting 4 star service from a Walgreens but I always have had pleasant or at the very least decent checkout associates.
I was in today on my lunch break and feeling a bit under the weather and overwhelmed with the myriad of cold and flu medicine choices I asked the gentlemen (term used incredibly loosely) behind the pharmacist counter for a recommendation for a sore throat and sinus headache. He looked straight at me and then spun on his heels and began walking away halfway through my sentence. I followed him, assuming he was going to the cold aisle to help me pick something out when he disappeared through the employee only double doors. O-​kay…
I picked something out for myself (honestly, why I bothered even asking for help is beyond me. Maybe I thought the friendly pharmacist from the Walgreens ads would appear) and went to wait in line. He walked past and didn’t even acknowledge me. I somewhat sarcastically said «Thanks for the help» He told me he had other stuff to do. Fine, I get it, you’re busy. We all are. The proper thing to do would have been to say «I’m sorry, I am dealing with another task, would you mind waiting or can I find someone else to help you?»
I asked the girl at the counter if there was a manager, she told me he was it. Awesome.
Now I am going to be rude, Screw you Walgreens manager.

This Walgreen’s pharmacy had been my go-​to spot for many years, for its proximity and staff who were knowledgeable, personable, and efficient.
The staff has changed several times, and now there’s some weird official posted lunch period on weekends, when the pharmacy is closed.
The final straw was this past Friday, when I waited patiently in line for no apparent reason (staff behind the counter were ‘free-​ranging’ and not minding the customer counter). When my turn finally came up, I was told my new prescriptions would be ready in 45 minutes. I was almost too embarrassed to ask the obvious question: did they already have my new meds in stock?
I waited another few minutes while someone reluctantly checked. I was told no, but probably the Ashby branch would and I could drive over and probably get my prescription filled there.
So, I got back in my car and drove to a local CVS, filled my prescriptions and arranged to transfer all my existing prescriptions from Walgreens to CVS.

Wow. Can you say crappy? This place, though it has parking and is opened past 5pm, blows.
Its filthy and disorganized. A lot of the stuff they sell is way overpriced, as well. The worst thing though, the most unforgivable thing, everyone who works here have the worst attitudes EVER.
It’s not my fault that you work at Walgreens, ok? So don’t take it out on me. Be happy I’m buying something that’s going to help cover your paycheck.