Labcorp

I’m really frustrated that I repeated multiple times what i need to be tested for only to find out that the most important test was missing. It was so difficult to take off work and labcorp won’t even tell me if the result is missing or if it needs to be totally redone.

Thank you Mo. K for recognizing Sonya. She’s amazing! I’m also a tough draw, but thanks to Sonya’s considerable finesse and technical knowledge, she made it easy, painless & fast. By the way, I learned from her this morning that arriving with your hands and arms warm (removable sweater, even gloves) improves conditions for the draw. I’d chosen a short sleeve tee thinking easier access for the technician, but arrived with fog-​chilled fingers. Sonja offered a quick-​heat pad which eased the procedure, as did Sonja’s warmth which so beautifully filled the room. Thank you, Sonya!

Excellent friendly service. Was it Sarah or Sonja who was on the desk at 8 on May 20? Whatever her right name, she definitely deserves bonus points.

I’m a tough draw. Really tough. However, this morning Sonya was an absolute wonder! She took the time to prep and wait and figure out the right spot (instead of just going in and then having to repeat it like I’m used to).
She was delightful, professional and only had to do it once! I’m still kind of amazed by that! I was totally charmed and would definitely recommend her! She was at the front desk when I got there and for a Monday morning was an absolute bright spot. She checked me in quickly and cheerfully. I had an appointment and was seen exactly on time.
I wish there were extra stars to give because I have never once laughed during a draw, but I sure did with Sonya.

Missed this office about a month ago when they had just closed a minute before I arrived… bummer, but they made up for it on my second visit. Sonja was more than pleasant to my 8 year old who I brought with me and I swear that was the first blood draw where I did not feel a thing. Maybe the stars were aligned for me that day but Sonja is my new phlybotomist! You rock!
Also recommend street parking as the structure there can be a nightmare.
Best!

Friendly service, no wait, efficient, and skillful. I don’t know what people are complaining about!

Not bad for a blood draw facility! The staff are very, very friendly and fun to be around (especially when you have to stick around for an hour for a glucose test). Minus one star because the needle prick hurt more than most labs and was a bit sore after and minus another because of expensive parking. But overall, the place was friendly and efficient. I recommend making an appointment.

friendly. good customer service even though i walked in 5 min before close. very skilled phlebotomist.

Awesome experience here today at 3010 Colby Lab corp. I had 2pm appt for blood work, my doctor had given me a special kit to bring in so I guess it wasn’t routine. I was the only person there, no crowds. The guy working there, Roland, initially said they couldn’t do the test bc my special kit needed to be fed exed and they’d already had their pickup. He called a higher up and confirmed they couldn’t do it. As I was walking out he said, hold on a sec and took the initiative to call fed ex and try to schedule a special pickup. It worked and I was able to get my blood work done. Wow! This level of customer service is rare today, Roland went the extra mile and spared me having to come back.
Fast forward to the actual blood draw which Roland performed. While I don’t have a deathly fear of needles and giving blood, I certainly don’t like it. Roland was hands down the fastest, most painless blood draw I’ve ever had. I’ve recently had lots of bloodwork as I’m pregnant, and it always hurts. This time, he tied my arm and I was tense waiting for the dreaded poke while looking away. Next thing I knew he was cleaning me up and said «all done». I was in awe! If you’re scared of giving blood I would really try to have this guy do it. Definitely going here and requesting Roland for any other blood work. Another plus was parking was easy, there’s a parking structure with ample parking right next door. All in all, a stress free experience.

Terrible experience there. The two times I’ve been there it has only been one gentleman working and the reception area is full. Today he got upset with me because my address and health insurance information on file in the computer was not correct. How is that my fault? I always make sure my address and health insurance is correct when I can see it and it turns out it is probably my doctor’s office fault. After he seemed so flustered and annoyed that he refused to answer any of my questions I had about blood work by saying, ‘I don’t know anything’ and then he put the needle haphazardly in my arm and there was blood dripping down my arm. I was appalled. I know this place is very close proximity to the hospital but I will NEVER go back there again. TERRIBLE PLACE.