Eids Tv & Electronics

Guy’s a rotten crooked.
Charged me 200 dollars for a broken screen and said he’d call me when the part arrives.
3 months and several trips later, my laptop’s screen is still unfixed. I went back, this time to ask for a refund. The first thing the sketchy old guy said was, «we never charge for service beforehand», to which I hold up my receipt for 200 dollars. That got him mad, he then attempted to undermine the legitimacy of my claim because I never came back since he «doesn’t even remember me» from my ten visits to his store. He then tried to brush me off by picking up some random old screen and saying that’s my part. When I insisted on the refund, he started sprouting off some bs about how its a communal store and how everything is my fault. He moved on to how I have a violent attitude and threatens to throw me out of his store, to which he adds, «you’re from korea aren’t you? You’re an angry people».
In the end, I had to bring up litigation to get my refund. Do not step into this shi*thole. You do not want to have to deal with this lying, racist sob.

Went into Eids for the first and last time with my brother. They asked if we needed help, and we responded that we were just browsing. Then as we were looking in the glass cases, the clerk kept following us and trying to sell us stuff. We restated that we were just browsing at the moment, so we were sworn at and told to get out. 0 stars if it were possible.

This place is absolutely terrible. I went in looking for an AC adapter for my laptop. Way overpriced and the customer service is some of the worst you will ever find. Definitely avoid this place at all cost!

I hate to sound like a broken record but this place is sketch. No offense meant but it reminds me of a Middle Eastern shuk: it’s wide open, you have to haggle to get a good deal, and the items look great at first glance but you wonder if it’s actually legit or not.
I come in with my roommate to get a new charger for his laptop. His original one had frayed and I had told him I would go with him to buy a new charger because I didn’t want him to get ripped off. I mean, if they sell for about $ 10 with inflated shipping on eBay, it should not be more at an actual store.
We go into the store and ask about a HP laptop charger. The guy asks us if we want to buy a universal laptop charger. We say no because we just want a HP charger. He says he doesn’t have one and all he has is the laptop charger. He then begins to boast how it’s universal and you can switch brands and voltages with the flipping of a switch. The universal charger is literally the size of a brick. My roommate and I look at each other and I’m thinking, «This is like a bomb waiting to happen. Switching voltages? I’m a Polisci major and even I know that sounds really sketch!» Regardless, my roommate asks how much. «$ 50,» the salesman replies. We then begin to haggle, «That sounds a bit expensive and we’re poor students on a fixed budget.» He says, «Okay, I will give you a deal. No tax for $ 50, that’s 10% off!»
Yeahhhhhh, my roommate would have bought it if it were $ 20 but $ 50 for something that’s likely to blow up our room or laptop? Pass! We offered him $ 30 and he still wouldn’t take it! He acted offended and told us to leave.
How does this place stay in business?

This place looks kind of sketch. I don’t know, I just get that feeling. They also didn’t have what I was looking for. You can tell they are pretty limited on their items…

I agree with a lot of the reviews here. Eid can be extremely rude! I went in to look for a phone charger. Eid ignores me for a good minute (the Asian lady who sells stuff across from him was nice enough though), and then finally turns his attention to me. I tell him what I’m looking for and he proceeds to the back of the store to present me with a shitty no-​name brand of charger. I casually mention that I’ve never heard of the brand, and he says that there are thousands of brands and this is the cheapest I’ll find anywhere ($ 15). Yea right. But perhaps he was right – I hadn’t done my research, so I thought I’d go back to work and read up on that brand. I was on my lunch break and didn’t have my wallet on me so I told him I would come back later after thinking about it.
Here’s the line you’ve been waiting for. He says, «You know what? Just go to the Apple store so you don’t have to lie. Just buy it from Apple!»
I wasn’t fucking lying, motherfucker. Absolutely appalling.
If you’re in the mood for really great customer disservice and wish to have hurled at you unfounded negative judgments about your character, go here.

How does this alleged electronics store stay in business? The customer service is nonexistent and telephone inquiries are either ignored or go into voicemail. My daughter has a Dell Inspirion laptop with a defective jack. We have had it repaired FOUR times and have paid twice. Two of the repairs were «free,» at $ 165.00 a pop. It is broken again and I am doing what I should have done, purchase a new laptop for her. At best the service is disorganized and brusque. As other reviewers have stated I have been shocked to see Eid verbally attack and curse customers who were looking at merchandise with the intent of purchasing, but had not decided exactly what to buy. I have never seen anything like that. Only in Berkeley, otherwise this guy would be out of business. Two thumbs down!

I’ve been in here several times, and every time I leave with a new horror story about Eid. I’m a musician, and really into hi-​fi musical setups. I was shopping around the local high grade electronics stores (including SF, etc.), and I found that Eid’s prices were at least 30% higher than his competition. I was looking through his catalog, and said the prices were high, and he shut the book on my hand and told me to get out.
I decided that maybe I had somehow offended him, and decided to go back to give him another try. I managed to get some hardware for a computer repair from the left side, but when I asked about DVDRWs, they pointed to Eid. I asked if they had them in stock, and when he reluctantly said yes, I said I’d be right back with some cash because I had to run across the street to the ATM. He mumbled at me not to come back, and I said: «What did you say?» He responded: «I’m not here to sell DVDs! Get out! Get the fuck out!». This was after I had just spend several hundred dollars in his store.
I just returned from another trip to Eid’s which was similar. I’m an engineer, and I needed to build a part for an engine that included a magnet. I’m not talking like small fridge magnets, the large type that sometimes are in stereos, etc. Anyway, I asked him about it, and he said to me (this is an exact quote): «Do you think that I pay 10,000 dollar rent to sell you magnets?! You should be able to figure this out. Now get the fuck out.»
I’m done with Eid, and will never return. Furthermore, I will tell ALL of my friends to stay away, and hope that you do too. His customer service is the worst I’ve ever experienced, he is constantly insulting, his prices are high, and the whole place looks like a haven of stolen and used equipment.

I get one thing here, Sony mini dv tapestock for the best prices you will ever see in a store. The owner is very cool about it and the only trick is catching him when the tapes are in stock. I can’t speak for anything else he sells as I usually buy that sort of thing on the net.

this place is awful.
the shady lighting and disorganized chaos of products in there make me feel like im on the set of some awful 1970s horror movie. ive been here on more than one occasion in a desperate attempt for last-​minute supplies and the employees here are NOT helpful in the least. if you can finally get someone to talk to you, it will be short, rude and not helpful. everything looks used (the printer ink, the cds, etc). everything is ridiculously overpriced.
in short, customer service is awful and their products look second hand but they claim they are unused. they accept no returns. even if you are in a pinch, its worth it to walk the extra 10 mins down to shattuck and not keep eids in business. they are a sad, pathetic excuse for a store.
the count their cash around 4p which surprisingly looked like a lot. im surprised they stay in business. im just sayin…

This guy practices bait and switch. Avoid at all costs! You’ve been warned.
I’m frankly surprised he can stay in business.

This place is ridiculously overpriced, poorly organized, and the employees are the least helpful people you’ll ever meet. The last time I came in here some guy was trying to sell them a bunch of used hard drives, which the manager claimed they would only accept if he could find original packaging. I’m not sure if that means they’d just resell them as new, but I definitely got that impression. A lot of the merchandise has that feel to it — it’s supposedly new, but it seems just a tiny bit too worn — either it’s been in storage for a long time or just repackaged.
This store is fine if your in a bind, but expect to pay at least a 30% overhead on amazon /​best buy etc., and inspect anything you get before you buy it.

Short story: we wanted to support a local business and buy a CD player here – a single disc unit. He interrupted us several times because he kept mistakenly wanting to sell us something else – no, not a boombox, no, not a 5-​disc player… We were finally able to get a word in to explain what we wanted. He gave us a great price for a unit that we could pick up at the end of the week. We pre-​paid, they didn’t seem to know how to use the credit card machine (hm), and we naively ignored these telltale signs…
10 weeks later, we still don’t have our player. A couple of weeks ago, he gave my husband a dusty «loaner» unit, and it doesn’t even work. All we want is our money back. We never, ever want to go there again, but unfortunately, we still have unfinished business to take care of.

So, there are actually two shops in this locale. Eid operates the business on the right, but then there’s another shop, on the left hand side, that shares with Eid’s shop only the name, floor space, and informal attitude toward pricing. If you come in and try to buy something from one side when there’s no one working there (as I have done), they won’t sell it to you from the other side.
I’m giving two stars to the whole thing, although my gripes are mainly with the left side. A typical experience: I went in to get a laptop screen cleaner. They sold me a wipe for a slightly inflated price, but when I used it it left soapy streaks all over my screen. I went back to get some help getting the soapy streaks off. They did get them off – kind of – but they made a big deal about how generous they were not to charge me for the second batch of cleaning materials, and, when it was halfway done, they left the cleaning rag with me and blew me off («Go home and finish the job there – you’ll be fine!»).
I had a similarly underwhelming experience a few months ago when trying to buy a laptop adapter.
Eid’s has a lot of stuff and sometimes you can get it for cheap, but it doesn’t always work and the customer service leaves a lot to be desired. I wouldn’t buy anything big at Eid’s.

I can’t believe I’m giving this place five stars, but there is something so refreshingly sketchy about this place that makes it endearing in a sea of clean, bright, shiny Best Buys and Fry’s Electronics. It’s also the only place where I can keep my haggling skills sharp for trips to China.
Eid’s has a pretty wide selection of electronics, which is endlessly useful when you don’t have the time to wait for an online purchase. Eid himself seems nice, if somewhat gruff, and the price he initially names is almost never fair. But after a bit of lip pursing, hesitation, and mention of «Well, on
, …», the price will dip to something quite reasonable.
The last time I was here, I wanted to buy a headphone extension. He told me it was $ 5, and I was actually about to willingly pay up when he said, «No, for you, $ 3.» I smiled, opened my wallet to fish out three dollars, and then he told me, «Make it $ 2.» I left the store happily, but really, if he keeps this up, he’s going to be taking half the fun out of the experience.

In late January, a friend and I were browsing for phone accessories. Thinking he had what we wanted, he opened the package even though we told him not to open it. When we didn’t buy it, he looked at us and told us to «Get the hell out». We started to tell him that we told him not to open the package, but he kept going until he was yelling at us to «Get the f*ck out of my store! Don’t waste my time!» and he finally threw the unwrapped charger onto the floor, and was gesturing with his arms. It was such an overreaction it was almost surreal.
Even if Eid is having problems with his business, it is ridiculous for him to get away with not just insulting his customers, but threatening them as well. There are good reviews, but I think the problem is how unpredictable Eid is, as long as everything is fine, he’s friendly and outgoing, but snaps when he’s questioned… making for a pretty good description of «unprofessional», if not more.

This place is all right. They didn’t have what I was looking for, but they cut me a deal and gave me 30% off something similar (that was more expensive but included the component I needed). Definitely beats Radio Shack.

If I could give this place zero stars I would. Let me relate to you the experience I had here tonight.
I came in to Eid’s with my friend who wanted to buy some AA batteries. Eid wanted to sell the batteries to us individually, out of an open bulk pack of batteries. My friend wanted to buy a larger quantity of batteries, so Eid asked us how much we wanted to pay for the opened box of batteries, and started to haggle with us. After my friend told him that he would just come back later when they had more batteries in stock, Eid told us to get out of the store and never come back, telling us that he wasn’t «in business to sell batteries.»
This is after another incident where this store tried to sell another friend of mine a 19″ LCD monitor for $ 300, when the going price for LCDs of that size and quality were no more than $ 250.
Eid’s does not have good deals, and more importantly, they behave in a very unprofessional manner. I would urge you to shop elsewhere.