Midas

I had my winter tires put on here. We came to pick up the car and halfway home I realized my tires weren’t in the back of my car. I turned around and got back right before they closed. I asked where my tires were and they said oh they’re on the side of the building! So basically my tires would have just sat there, outside all night. I asked why they weren’t put in the back of my car and was told that they probably didn’t want to get my car dirty. Then I was told, by another person, that someone else has said to put their tires on the side of the building and they just simply mixed us up. Thanks guys! Also didn’t put a window sticker in for my oil change. Not a HUGE deal, but I had to go back and make sure they ACTUALLY did it. The mechanics were super nice but the guy behind the desk was very arrogant and insisted that «no one would have touched the tires.» — not the point and you don’t know that for sure. Seems from the reviews that others have had issues with the managements attitude as well.

I have been going to Midas of Bend for over 5 years and will not let anyone else touch my car, I have over 285,000 and because of the work they do I will probably get another 200,000. I have been in their waiting room many times and listen to the way the treat their customers, Raul is one of the fairest people I know. I see people blaming other people for their woes, there is always another side of the story. I recommend them wholeheartedly. Doug T

Rude.
Arrogant.
Rude (did I say that already?)
Raul and his manager are by far the rudest people with whom to do business I’ve ever come across.
I heard from a business that borders Midas that Raul was a complete a-​hole, but decided to do business with them anyway, because their prices are low.
(Well, as it turns out, their quality is even lower).
After the way I was talked to and treated by Raul and his manager, I wouldn’t go back there if the service was free.
Unbelievable.

We took our car to Midas, turns out they screwed our car up so bad, THEY had it towed to another mechanic! $ 500 repair turned into $ 1900. Midas doesn’t stand by their work, they are totally unapproachable to discussing anything if it isn’t in their favor. Had the cops called on us for asking a question in person since they refused to return phone calls! SEVERAL COMPLAINTS WITH MIDAS IN BEND FOR GOOD REASON! Can’t even own up to ruining a car when the mechanic they sent us to said MIDAS used an extraction tool wrong! WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED!
DO NOT TAKE OUR CAR HERE! USE GOOD GUYS MUFFLER in Bend!

After getting lifetime brakes on front & back & new rotars on the back I got home & my back driver side brake was smoking! When I brought my car back for examination they told me that the two calipers in the back needed replaced because the pistins didn’t like the new rotars. They never once mentioned that could be a possibility & after asking the owner over the phone, why they wouldn’t tell me if that was even a possibility he hung up on me! Not to mention in my opinion $ 179 for just one set of brake pads is ridiculous! My investment wasn’t cheap & after the scamming & poor customer service, even with the lifetime brakes I know I will take my car elsewhere!
DO NOT TAKE YOUR CAR HERE!!!
These people are a freaking joke!

$ 24.99 oil change banner doesn’t include $ 5 «disposal fee». FYI