GC Heating & Cooling

Absolutely perfect! We had a wonderful experience working with Gustavo, his brother and their entire crew. We have a home built in the 1950’s, so we only had old floor furnaces, no central air, central heating, etc. We were very impressed with Gustavo and his brother upon our initial meeting. Gustavo was very knowledgeable, explained everything about the system, and his price quote was very fair. After receiving a few bids, we decided to go with GC Heating & Cooling. The entire crew was there on time and we were just extremely pleased with the work that was done. They installed a full heating and air conditioning system in our home; brand new gas furnace, air conditioning, air purifier and all new duct work. Gustavo is a man of his word and he is very trustworthy. We have had the system in since Dec. 23^rd, and I have to say we are so very happy and warm! I am actually looking forward to the hot summer months because we now have air conditioning… a dream come true for us! We highly recommend GC Heating & Cooling. Do yourself a favor and contact Gustavo at GC Heating & Cooling. You will be happy customers like us!

Customer service and quality of work was great. Gustavo came out gave me a very fair estimate for replacing my furnace, ducting and condenser. Gustavo explained everything that his company was going to do in detail and he delivered. Everything went flawlessly, I can honestly say there is nothing that I would have changed or asked them to do differently. The crew that came out were extremely neat, friendly and took the time to explain what they were doing. The last item to point out is that he veteran friendly.
Semper Fi.

There needs to be a way to put zero stars. We hired this company for the entire package, heating and cooling. Once the work was complete, we were shown a test run and felt the air strong in our living room. During our initial walk-​thru, we were told we would get new ducts and new vents, but all we got was new vents. We were also told we needed a 3-​ton unit for the size of our house but it turns out we need a bigger size than that. Since the installation, the only room that you can feel the Ac in is the living room. There are 5 additional rooms in our home that are not cool at all. In fact, they feel warmer when we have the ac on. We have contacted this company several times to come out and look into the issue and all we are told is that we need new ducts. Ducts that we were told (during our initial walk thru) would be replaced. Because he didn’t write that on the contract is why they are claiming we need to pay for additional work.
Today I had a company come out to look at the set up and it turns out that the duct is completely smashed. Looks as though it was sat on. There is a mess in my attic and several leaks in the connections to the ducts. Now, not only did this company come in and take advantage of my retired and disabled veteran father, but it looks as though we now need an additional $ 1,500.00 worth of work. I hope this company sees this review and comes back to fix the damages that they have caused in my father’s home. Buyers beware!!! Do not use this company. It sounds great when they are talking pricing, but they did more damage than good and my parents are still paying the price for this company’s shotty work.
My next stop is the Better Business Bureau.

My ac unit broke down on me during a very hot summer weekend. I couldn’t sleep and was miserable. Monday morning I called GC and was able to schedule a consultation that very day (thank God!). Dispatch sent a technician who had already worked on a few ac units in my building. Juan is very professional and thorough. He had quite a workout as he made several trips up flights up stairs to the roof on a hot day (bless him). He diagnosed the issue and was able to fix the problem that day without breaking the bank (make sure to buy the voucher on Unilocal). He patiently explained the issue to me and, as my building had scheduled power outages that week for some meter maintenance, warned me that it might mess up my ac again. Sure enough, it did. When I called GC again a couple of days later, Juan was able to again to stop by and quickly fix the problem without charge. And right before another unbearably hot weekend! Thank you Juan! I highly recommend GC and its customer service from start to finish and will pass the word along.

Excellent customer service. Juan came out to check up on our central air system. He has very honest and helpful. He solved the issue immediately and provided me with some helpful information. I will be calling GC cooling for all my central air conditioning needs. Thanks GC!

Amazing. I just cant praise GC Heating and Cooling, Gustavo and his entire team enough. My home was built in 1952 without any type of air conditioning. Very little attic space and an awkward layout. To say our home was a tough job is putting it lightly but they were able to do our job of installing a new system and solve the many problems that arose very promptly and efficiently. It was a lot more work for them as they uncovered different obstacles but were able to solve any and all issues that came up. All the people who came to do work in my home were polite and worked hard. The group was always on time always cleaned up after themselves and were a pleasure to deal with. Gustavo handled everything from permits to hiring sub contractors to upgrade our electrical panel as well as patch up the walls and paint after the job was over. He checked in constantly to make sure we were happy and to keep on top of the job. I am 100% satisfied and would recommend them to anyone interested in doing an entire install or an upgrade to a new system for their home. We took advantage of the financing option and was relived that the process of getting approved was not complicated and I appreciate the attention to detail they provide in data security regarding our personal information. I received a few quotes from some companies affiliated with the big box home improvement stores and they quoted almost double for the job. Gustavo is a wonderful business man and person. Michael was a true help in advising us on the finance portions and all of the workers in the company were great. Overall I was dreading my first big home improvement experience and writing a check for so much money of course made me feel nervous. But I really feel like we lucked out with finding this company and team of people. We will be life long customers and completely recommend GC Heating and Cooling fully.

We were referred to this company through our homeowners insurance for heating replacement and repairs.
The initial appointment was fine. The technician was knowledgeable and explained what needed to be done. We were looking forward to getting the work done, but it never really started. GC Heating and Cooling was supposed to order a specific part and it took them 2 weeks to get back to me. This is after I left a few messages trying to find out what was going on.
We made 2 appointments for follow up where they could take measurements and to discuss payment. The first appointment was canceled and rescheduled by them. The second appointment no one showed up. I was home all day waiting for them! They had the nerve to tell my insurance company that they came and no one was home. :/

I cannot recommend this company enough! We met them at the OC fair this year while we were in the market for a new heating and AC unit with new ducts. We really liked the idea of the family owned business and wanted to give them the work. They came out the next day and time as promised for a quote. In the meanwhile we had other companies come out for quotes which slightly under bid them. We had Gustavo come back out and agreed on a price and they were out the following week for install. They did everything as promised, showed up on time, cleaned their mess well and worked very efficiently. I will definitely be recommending them to others!

Our AC system died and we needed to replace it and we also wanted to take this opportunity to relocate the system to the attic for better air distribution in our 2 story 3,200 sqf home. Over a 3 week period, I received 9 bids from the top rated AC contractors. The bids were all over the place going up to $ 17k for roughly the same configuration.
When I first met with Jeff (sales person for GC Heating & Cooling), I was impressed that he was able to quote me on the spot prices for any American Standard equipment or configuration I asked for: 2-​stage cooling, 2-​stage heating, air filter box, extra warranty, etc). Jeff made an interesting point that any good sales person should know prices (or approximate cost) of the top of their head if they been doing it long enough. What stood out with GC Heating & Cooling prices, is that their markup Is either minimal or at their cost. Let me give you 2 examples.
One of the other bids I was considering said that the job would be done to city code but did not include a permit. When I asked how much it was to add the permit, I was quoted $ 800 dollars more. When I called the city of Orange asking how much the permit was since I was being charge $ 800, the clerk laughed saying it was $ 142 at most for such a permit.
On another bid that I received, it included a 1-​stage gas heating system. I asked how much it would be to upgrade to 2-​stage heat, I was quoted $ 1,200 more. This is ridiculous because the actual difference is only $ 340 more when I checked on-​line. I can purchase the same identical 2-​stage heater on-​line for $ 1,780, so $ 1,200 extra for an upgrade is just a horrendous markup from the contractor. Unfortunately we the consumers get taken for a ride and this type of markup is common practice with many HVAC contractors, so it was refreshing to find GC Heating & Cooling that offered me upgrades at either cost or at a small markup. No games, no wait, straight forward pricing on the spot — I really liked that.
I got top of the line American Standard system (same as TRANE) which is rated #1 in Consumer Reports with all matching American Standard components: ECM Air handle; A-​Coil; Condenser & Air filter (2-​stage cooling, 2 stage heating). The price included new line set, new electrical disconnect, condenser pad, 13 new registers, new intake & outtake plenums, isolation pads, city permit, HERS rating, and the re-​location from the garage to the attic.
Aside from the great price, they were super clean. We have white carpet throughout our house which includes the stairs. Everything was covered daily during the 3 day install which was major work relocating everything from the garage to the attic. As with all major construction, there was an issue that occurred a couple of days after the system was installed. Gustavo returned my call the following day and they were out promptly and corrected the issue.
I have nothing but good things to say about GC Heating & Cooling and of Jose, Emilio and Tio who did all the work. I highly recommend them. They were able to start the job soon after I signed the contract which was great with the summer upon us. What I appreciated the most however was the honestly in not abusing me with super high markup prices which is prevalent and ridiculous here in Orange County. Some contractors will say that «quality» costs. Well heck yeah but not a freaking $ 6k more! The quality of GC Heating & Cooling was great and they did everything to code and even did extra things I asked for which was not part of the contract. Nobody else would have done that and everything was done with a positive attitude — really nice to see that today.

Gustavo was very professional and personable… He came in, told me what was needed. I ended up with two split units. One for the living room. One for the bedroom. He made sure they had warranties incase something goes wrong. As well as making sure I got a good price.
With in two days, his installers came and installed the units.
Heaven is all I can say to describe my little condo in Hollywood. Nice and cool all day and night.
Thank you Gustavo!!!

Gustavo is very professional
And his staff is very good
I will recommend it to my family and friend
My house was an oven now I can cool all summer
Thanks guys. A+++

Gustave was very nice and thorough in his explanations. I purchased a home and my heating was bad and so the company subcontracted GC for my hvac services. I needed a heater replaced and the previous contractor had told me I could get it all done for $ 1400. Due to having insurance I went through my company and they said they’d cover the cost of the heater and the repair. Unfortunately they don’t pay for any modifications which is basically everything if you live in California. They billed me for 799 total (asbestos pipe removal and gas line mods) which seemed to be a ripoff as I assumed the heater would be the majority of the cost. I later learned that the heater was only about 500 $ so I was then left wondering why I was paying for the labor. After talking more with Gustave who outlined all the costs it seemed fairer than I had thought. I still am a little confused but am happy with his professionalism. The heater works great now and I have no problems with the level of work done on the house. Thank you.

GC came to my house to fix an installation that had been performed by my home warranty company’s contractor. The home warranty people had been at my house 4 times and couldn’t get my furnace to work. GC’s guys got it running in 5 minutes. They were friendly and knowledgeable.

GC put in my air conditioner and I thought everything went well. I even recommended them to two other people. Months afterr they were gone, I found all their leftover wood from the installation underneath my raised flooring used as a waste basket. In addition, when I had some general questions about setting the thermostat I was told just to read the manual.
I expect service like this from teenagers at an auto parts store. The experience by the two others I recommended to them had unfavorable experiences too.
Money and time are too important to waste on companies who don’t provide superior service.

After an extremely poor experience (i.e., not even bothering to show up in a timely manner) with the first A/​C repair provider that our home warranty insurance carrier selected for us, we choose GC Heating & Cooling to actually perform the requested service. The communication, repair, and invoicing were all handled with first-​rate execution.
Based upon my experience, I would highly recommend this organization to someone in need of A/​C repair.

i just wanted to tell anybody who needs to have the heating or air conditioning serviced to call these guys. The owner Gustave was faintastic to deal with. The repair tech Jose was the best, he diagnosed my problem and fixed my heater with a new circuit board the next day. Thanks again GC Cooling for great service and a very fair price.