Legacy-GoHealth Urgent Care – Progress Ridge

I had a great experience at this urgent care. There was no wait and I was assisted promptly and courteously by the front desk staff as this was a first time visit to a Legacy Go Health Urgent Care. The PA was great and diagnosed me right away. I was out of there with a prescription within 20 minutes. I do not yet have a PCP in the area, so I have been to several different urgent cares in the Portland area. I would not hesitate to come back to a Legacy Go Health Urgent care if the need arises.
A side note about reviews complaining that they do not offer refills– that is because they are an urgent care and not a PCP– they are not meant to continue seeing you and refilling you for the same issue like a PCP.

I’ve been going here, and taking my child too, since they opened their doors a few years ago because it’s convenient and close and my copays there are similar to my PCP copays. I have private insurance and I pay a lot to be able to go where I want and when I want based off of my schedule. I received a receipt in the mail today for a charge (they store your credit card in their files in case you have a balance after your visit and then charge you later) and called to find out for what date of service that was so I could verify I hadn’t already paid it. The man I spoke with told me it was from a visit 3 months ago. I challenged it and tried to get more info and he literally hung up on me! I called back and he was equally as rude. I got in my car and drove there and just walked out with all of my medical records (print offs) that I had him print and give me. He wasn’t expecting that. He said nothing to me while I was there and I didn’t even get an apology. I actually have it all on video too (had my phone strategically on and recording). I just made a call to their main offices in Gresham. Awaiting a call back now. Do yourself a favor and don’t bother going there. If you’re going to pay that much for a medical visit, you’re better off going to a clinic/​business that has more than a few years under their belt and has employees that can exercise a little restraint and customer service than this place. This is 2015. Consumers are in charge and have decisions where they spend their money. Give it to companies and organizations that deserve it. I’ll say too that the doctors I’ve seen there have been decent. Not mind blowing but it’s an urgent care and I’ve not had any complaints about the medical service. It’s too bad that one disgruntled ‘check-​in nurse’ who is having a bad day took it out on me. I’ll take my money and business elsewhere. Good luck, Progress Ridge Urgent Care. Let the documentation begin.

My child had a bad sore throat. A quick exam and a strep test cost us $ 297.93. Care was quick and I had no complaints about the provider. Don’t believe their website pricing. They are super expensive. Credit card payment accepted only (no cash or checks) which is put into some freaking database waiting to be hacked. I won’t be back.

My son, who has Autism, ADHD, and a couple of other health issues had to be seen over the weekend. It was his first time leaving the house in 2 months and he was absolutely beside himself to have to go in to see the doctor. The team at this Urgent Care, especially Savannah and Dr. Mollie Page, were exceptional and went above and beyond in making the experience as comfortable for my little guy as possible. They were compassionate, professional, and absolutely on board with ensuring he received great care. So impressed with this Urgent Care and to top it off, it is very clean and in a great location.

All my family members have had the occasion to use This clinic since it moved into the neighborhood. We’re pleased to have an urgent care option with little to no wait and offers courteous and thorough care. I definitely recommend it.

I’ve been here 5 or 6 times over the past 18 months or so.
What I do like about this place is there’s hardly ever a wait. You get right in quickly. Unfortunately, I’ve found there’s a reason why they’re not every busy.
My first problem with them is you don’t get to see a real doctor. It’s almost always been a PA or a Nurse Practitioner, or something of the sort. Which is okay for some items, I guess. I just get the impression they don’t understand as much as a doctor and aren’t as willing to help as much as a doctor is.
My second problem with them is they don’t do refills. Let’s say you go in for some prescription allergy meds and that’s all you need. Well, they will give you a prescription for one but zero refills. So next month if you want more, you have to go back again. Then again the following month. Which is just silly. There’s no reason why they cannot just give you a few refills like any number of other urgent care clinics or doctor’s offices will, other than I guess they just want you to come back again so they can charge you again. The policy seems ludicrous.
I would recommend this place if you’re in a hurry and/​or just have something that is a one-​time thing. Guess they work okay for that. But otherwise, I think there are other places close by that are much more accomodating (like Doctor’s Family Clinic on Shady Ln. and Providence Urgent Care on Scholls Ferry). You might wait longer at those places, but they definitely give you better care and service.

Took my 4 year old in for an eye infection. The doctor was kind and patient with my daughter, small office but very clean and well-​kept. I even got a follow up phone call a few days later to make sure the infection was clearing up. I will definitely return when the need arises.

They were quick to get into and seemed helpful. I was not the patient so I don’t know more. Nice office though…