Bugaboo Creek Steak House

This place used to be great, and I keep coming hoping it’s changed back, and it hasn’t. Décor is tired, food is mediocre at best, and even though the place is always dead you’d think the servers were tending to 15 other tables.
On the plus side, it’s a great place to sit with a book as there are never many tables there, the music is played at a low level, and booths have little lamps on them. Without these things, I’d really want to give the place zero stars.
Seriously, save your money and go someplace else.

Six of us showed up for a meal and it was dismal at best. The wait staff was friendly, but the food service was terrible. It took quite a while for bread to get to our table. Five of our meals arrived. Yes 5 out of the 6. We had to wait for our waitress to come around again to ask where the sixth meal was, which was french onion soup and a hamburger meal. While we waited the rest of us started. My meal whi ch was tips, rice and salad. My tips were supposed to be medium so we’re, some were not. The rice was undercooked, and we were told by another diner before they left not to order it, but it was too late. The salad consisted of lettuce, a few diced cucumbers and a few tomatoes. The other 4 meals seemed to be ok. We were almost finished our meal by the time our last meal arrived. Not once did the manager come to apologize for the error. He did send the waitress to tell us he gave us a discount, which turned out to be 10% or $ 8 off our bill. I feel he should have comped the last meal as she had to sit and watch all of us eat ours. One little loaf of bread was brought for 6 of us and we weren’t even asked if we wanted dessert before the check was brought to us. When we arrive there were only about 6 tables seated. Poor food, poor service, poor management.

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Typical themed restaurant look. Like Outback but with antlers.
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Food was alright. Had the prime rib medium rare, arrived exactly that. Side salad was pretty big. Overall, I think our food was not bad.
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Service was consistently bad throughout. From the hosting staff to the wait staff, they all showed equal signs of chaos and unprofessional service. I also noticed the majority of the staff was young and female. I only saw one male server and a male manager.
We walked in on a busy Saturday night, and one of the two hostesses (though there were 4 people or more at the station) asked how many in our party. I told her and she acknowledged but didn’t write it down. The other hostess right next to her then looked up and asked me the same question. Neither of them communicated with one another so I repeated the answer. She said 30 minute wait. Five minutes later, the first one takes us to our table. She forgets to bring us our flatware and tells us she’ll bring it later, she doesn’t. Our waitress also failed to notice this even after all our food was brought out (maybe 45 minutes in), at which point we had to ask her.
It was clear that the staff had communication issues. After our first waitress came to take our drink order another one immediately followed introducing herself and asking us what we wanted to drink. When we told her someone already took our drink order, she got visibly upset and complained that someone stole her table. I tried to point out which waitress it was so that they could clear it up, but she left in a huff. We felt bad for her, but this was not a problem that you take out on customers, it’s a conversation you have with your manager or whoever is assigning tables. It all just seemed too chaotic. It was busy, but they had plenty of servers to keep up with the influx. They just need to hire competent people and train them properly.

Salmon with asparagus and mashed potatoes was a great meal.
Friendly service.
Nice interior with moose and deer heads.

Eight of us went here because my grandson picked this place. I could give the service two stars and that would be generous. Two in our party had the ribs and thought them to be dried out. I had Salmon and thought it was a shame the fish had died and let these people prepare it. My salad had watery dressing. Just a horrible experience. We had one of these near us in MA but it went out of business. Gee, wonder why. I had contacted them on their website prior to going up there. Asked if I could make reservations. No response. Poor food, poor communications, poor service. Consistent.

First, Corporate made big changes in décor, but neglected to paint walls over blank spaces. Changes to loaf of bread alwas served now little roals. Tge food is ok, as usual but the décor hurts it!

meh, not the best, not the worst. As a pescatarian I don’t have too many options here, but let me share my experience.
Came here with a friend on a Friday night, not too busy, no wait.
Apps:
BBQ Chicken nachos with no chicken — pretty good, the BBQ sauce is awesome but they have a gritty cheese sauce on it that was ok.
Bunyan Onion — same old same old, exactly what you would expect.
Mac and Cheese — not that great. It had a bland /​no taste — was almost like a rue with cheese on top. pasta was over cooked — took rest home to my roomie and even she didn’t care for it
Coconut Shrimp — AWESOME, best thing I had, Perfectly fried and the sauce that comes with it was really good.
My friend had the Cesar Salad and said it was «eh» and he had a cup of chowder and he said that was alright — he ate it all so I assume he enjoyed it.
Service was really nice but kinda slow. Took a bit for my friend to get refills on his soda and he wasn’t personable, just there to work. Host staff was super nice.
Place is really clean and looking nice after the remodel. I have not been here in nearly 10 years so I was half expecting to see the talking animals still, but nope, they classed up the place. Menu prices are really affordable and the atmosphere is still the same, family oriented and casual.

Not bad. Pretty simple menu but well executed.

Food wasn’t that great and the service was lack luster, but some of our meal was excellent and the manager made sure we walked away happy! Definitely willing to give it another try!

I come from a big family and they all live in Maine. So, as a way to gain some time alone with my mother during my last visit, my boyfriend and I decided to treat her to a late lunch between the three of us. After driving around we decided on Bugaboo creek. I did find the building appealing and I enjoyed the large wooden moose posted up at the entry. The food was what I expected and though it did not wow me, it was perfectly fine for what I ordered.
Where this place came up short was on the service. Our server was over bearing and would not leave our table. I do enjoy an active server who shows attention, but I do not go out to eat to hear the life story of the person serving our food. He told us all about his summer job in Bar Harbor, his family in the area and on and on to include his religious beliefs and sexual orientation! I had little time to engage with my mother and that was the whole reason for going. After finishing up our martinis, we requested that with our meal we get a glass of chardonnay. Our server flat out looked at us and told us that after one drink, we have had too much and that he thought we should not have any more. Since we had each had one drink, I was absolutely insulted and could not believe the gall of this man. We were so taken aback we asked to speak to the manager who agreed with us completely that we did not have «too Much». Our server said he could smell alcohol us when we walked in. He actually said that to our face! Well, little did he know we had just come from a morning of driving around from family to family and NO, we indeed had not been drinking? I will go back to Maine since my Family is there. I WILL NOT be back to this place.

If you like chain restaurants and what they have to offer then you will like Bugaboo Creek.
It is a good place to bring kids to see the motorized buffalo or moose heads above the bar and the floor along with flopping fish and racoons popping out of barrels. The food is ok but would expect more for a place that looks like it caters to a steakhouse feel.
This place is far from a steakhouse. more like Chuck ‘E Cheese that serves meat products. Fun for kiddies but cramped and crowded for adults.
Last time there (about a week ago) I got the chopotle turkey wrap … menu said that it had bacon and spicy aoli but it basically had turkey and mayo.
My wife got the blue cheese, cranberry and pecan salad that was good except the rosemary chicken that was on top was lathered in the rosemary and overwhelmed the entire salad to almost inedible proprtions. The Maple viniagrette was very good though after removing the chicken.
My son got the cheeseburger I wanted medium well but it came rock hard and well done and the cheese looked old and had been on the burger fr a while.
The only food that was worth talking about was the French Fries, the log of bread in the beginning and the side of sauteed mushrooms (even though they did taste like they were frozen and heated up.
Our server, Tracker (yes his name is Tracker) was very attentive and on the ball but it is tough when you work in a restaurant that services many children. Felt bad for him but he was very accomodating and repsonsive to our needs and those others that were tightly packed in the dining area (felt like sardines).
So, with that being said, if you want a fun place for the kiddos and not care too much about the food quality or taste, then Bugaboo is for you … but if you want a steak dinner that taste great, take your services to Longhorns or Road House in Bangor.

My wife and I just pulled into Bangor at dinner time and we saw this place nearby. Think of this place as Outback goes to the North Woods. Casual family place that looks like the inside of a ski lodge. Diverse enough menu to please just about everyone in the family. The big surprise for us was that the stuffed moose, bison and bass hanging from the walls of the place «spoke» to the patrons as if it was some Disneyland exhibit. We had a young waitress who seem flustered at times, but the food was good and my steak was cooked perfectly medium rare. We got what we expected (except for the talking animals!).

The food was good, but it’s definitely a tourist trap.
There’s always lots of happy birthday singing, which gets annoying.
Great place for the kids, not so much for adults.
The bar is always empty as I can imagine no grown up would want to listen to a moose talk at you.

food is fine. it’s like cheeky cheese with steak. no games just talking animals on the walls. It’s worth going once of your in Bangor

Bugaboo’s is a gimmicky place designed for tourists or people with young children. It has a number of stuffed animals that are motorized and move such as a talking moose head and a raccoon that pops out of a barrel. At Christmas, they had a giant singing Christmas tree.
You can pretty much tell whether you would enjoy this restaurant or not by your reaction to the idea of being greeted by a Christmas tree with eyes and a mouth or having a moose head address you while you are midway through your meal. Children will be delighted and love all the entertainment, but if you are looking for a place to spend a quiet evening among adults this isn’t the place to do it. The prices are also pretty high considering the quality of the food which can best be described as a mediocre steakhouse.
If you have young children and want a place to go where you don’t have to worry about them sitting quietly and behaving, this is a great restaurant for you: The wait staff are extremely patient with the youngsters and will give you a guided tour of the «attractions.»
For adults without children who are seeking steakhouse type fare, you will be much happier a few blocks away at Longhorn steakhouse: The quality of food is vastly superior for only slightly higher prices and the ambiance is much less crowded and hectic, without any talking moose heads!