I’ll start with saying«memories are precious». Every time we reminisce about our wedding we discuss about how bad our experience was. Of course, not the getting married part. I want to share the bad experience we had at this reception hall, El Tango. First, they don’t have many selections on decoration colors. Second, they dictated where our caterers had to cook. They had to cook outside. By the time our food got to us it was cold. Third, they were overly controlling. Last, they said I would get a full refund if I gave them a good review. So the fact that we didn’t damage anything, with the exemption of two charger plates, didn’t seem to process in there head. Memories are precious and I share this with everyone so no else makes bad memories.
Angie A.
Tu valoración: 1 Bakersfield, CA
Beautiful place love the hall, the staff is just to strict they want everything perfect! The lady checking off the list at the end of the night was just crazy! Idk but don’t get this hall not if you don’t want your deposit back!
Dee B.
Tu valoración: 1 Bakersfield, CA
Its a very beautiful place and I would love to have my reception here but its way to many bad reviews on and off this site on how they hit you with fees. I’m afraid to chance it.
Silvia C.
Tu valoración: 2 Bakersfield, CA
I had my wedding here. I didn’t deal with them my wedding planner did. During dinner my bartender came up to me and said the owners of the facility wouldn’t let him sell liquor. My heart dropped! I never found out why because he ended up sponsoring the liquor for us. I wish I would’ve known so I wasn’t put in a weird situation. For the walk through, the next day. My wedding planner did it. She walked around with a rag and wiped down things they were trying to charge us for.(I love her!) We got our whole deposit back!!! Oh and BTW we used Hodels for catering and they provide linen. They don’t say anything about stains because they come out. Unless it’s burned or some kid writes on it with a pen or marker. I wouldn’t use Tengos linen! I also wanted to rent wood chairs for my wedding. Tengo didn’t allow me to because the floor might get scratched.
Rob H.
Tu valoración: 1 Bakersfield, CA
We booked this hall for our wedding because it’s a beautiful hall. Prior to the event everything seemed to go smooth with the staff from the hall. It wasn’t until the end of the event that I experienced why everyone had told me to be careful with this place regarding them trying to tack on fees and charges towards my deposit that would make no sense. When I first did the walk-thru of the hall the day before our event I asked several questions as to what would cause any fees/charges against my deposit and they made it seem as if only if something was broken would they charge me anything. After doing the walk-thru after the event was over they had a long list of things that I was going to potentially be charged for including: — Scuffs on the wall(they rubbed off with your hand– no damage to the paint) — Stains on the table linen(of course there’s going to be stains from the food & drinks. They never mentioned they would charge for this). Are you kidding me!!! — Everyone was out of the hall within 1 hour after the event ended as indicated in the contract, but we went to their office because I was questioning some of the items on their list of things they were going to charge for which took us 13 minutes to discuss. They ended up charging us for the 13 minutes($ 5 per minute) that we spent in their office asking questions and 1 extra hour of security($ 100) because of the 13 minutes. Absolutely ridiculous that we were charged for asking questions!!! This place operates in the most non-customer oriented fashion. They could care less of what the right thing to do is or not. I had heard several bad experiences about this hall from multiple people, yet I decided to give them a try and they sure lived up to their reputation of creating a bad experience. They show no sign of empathy to their clients and talk to you with a «you don’t have to rent this place if you don’t want to» attitude. The hall is absolutely beautiful, but their way of doing business completely overshadows the beauty of the place. It’s a shame that they think it’s okay to do business the way they do. I would not recommend this place to anyone!
J B.
Tu valoración: 1 Bakersfield, CA
Horrible!!! These money hungry slimeballs will swindle and smooth-talk their way into your wallets, emptying out every pretty penny you have. They are very accommodating prior to the event once you book with them, making it seem like nothing can go wrong! However, they did not follow our wedding reception layouts like we had wanted on the big day. Putting that aside, we tried to have a great time but where constantly being reminded of all the additional payments that could weigh over our head(skid marks on the floor, stains in the table clothes, broken glasses, etc.). Tiptoeing our way through the night, we had to deal with the owners watching over our every move. It was creepy and rude! They literally kicked us out when we were trying to clean up, counting down the minutes until we’d be charged an additional fee; just standing there watching us frantically clean up…“tick tock, tick tock…” They are stubborn owners full of themselves and their business. Save yourself and book a different hall.
Carrie N.
Tu valoración: 5 Bakersfield, CA
If you are looking for a top notch, luxurious venue for your event, look no further than El Tango Reception Hall. Classy, elegant, and absolutely gorgeous– just a few words that describe this wonderful venue. We had our 20 year class reunion here and we cannot begin to express how happy we were with how everything turned out. For starters Diane was extremely accommodating, helpful, understanding, and kind. Once you arrive, you walk through a beautiful garden and enter into the foyer lit up with extravagant hanging chandeliers. The venue speaks for itself; it’s breathtaking! The spacious ballroom, raised ceiling and uplighting create the perfect ambiance. The service is impeccable and all of our expectations were exceeded(I can’t remember how many people told us how this place was so perfect!). I highly recommend this venue! You will not find a hall this gorgeous anywhere else in Kern County.
ShayLo D.
Tu valoración: 1 Bakersfield, CA
i attended a wedding reception here. they only positive was the food. the music was horrible they would only allow 1 drink per person they played judy garland and frank sinatra all night untill everyone started to go home. thats when they started playing justin timberlake and better music. the stupid part was it was only the staff dancing. oh and they made us wait an hour in the hot sun just too get in. they kept saying they were not far i feel sorry for this couple that spent all that money for a joke of a reception. i would rather not have a reception than go through that again dont do it