Arrow Inn

I’ll never be staying here again. The room stunk terribly. Bunch of cockroaches crawling around. I killed a couple crawling on the nightstand and my husband killed a couple, one that was crawling on the headboard right above our heads. The tv didn’t work. Not worth the $ 70.

My husband and I stayed at this location for a while and it is definitely not worth the price. For $ 70 plus a $ 30 deposit we got a room that smells really bad, holes in the sheets, burn marks on the covers, stained toilet and bath tub, the rug was dirty and to top it off puppy poop behind the mini fridge. Not to mention they are not ADA compliant. I ended up buying a comforter at the store and putting it over their comforter… and any hotel who gives a Veteran a hard time about their service dog should not be operating because clearly they are in violation of so many regulations!

Do not sleep here. When I first walked into the room it smelled like no one has been in there for months. The carpet is very dark and just feels really dirty. There looks like there has been repair s done on walls but not completely finished. I went to plug in my phone next to the bed and found the light wired into the plug improperly and no plug cover right next to the sheets of the bed. During the night the bed slipped off the bed frame on one side. Bring a towel for your shower. The ones they give you can dry at least your legs but not your body. Furniture has tears in the cushions and the laminate is peeling or damaged and very old looking. Motel 6 is cheaper and better condition.

Good price, man at front desk was nice, checkout is at noon BUT didn’t make it til checkout because we saw roaches a few hours after we had checked in on the wall so we pulled the comforter back on the bed and what do we see?! Bed bugs! So grossed out started getting our things together and yikes! We see a roach crawling on the bed! Thank God we hadn’t made it to bed yet because they would have been crawling all over us! We practically ran out of there! Never again will we go there but if you go, ask front desk to inspect the room first. Eww… gives me the willys just thinking about it

This is a quiet little motel with all the things I wanted: a good price, air conditioning, clean sheets, and cable TV.
I stayed here for 3 weeks while my house was under construction. For the price, it’s a good deal. And it’s very private, no one’s going to bother you.
Front desk people are polite. They don’t speak much English but they are nice. Free coffee in the lobby. Good place.

Arrow Inn promotes weekly rates, but they never have vacancies for the weekly rate rooms, when U ask to rent them, the staff says, «you have to talk with the manager about that, I cannot help you». They are promoting a fantasy, they do not exist for the regular traveller, for us regular working people they bend us over, demanding the full daily price every single day of your visit, always they do not have a weekly rate room available. Now, let’s discuss the cockroach infestation, since there are a lot more roaches then most people see in their lifetime, obviously they don’t mind their residency in their establishment but I do. Then there was a rattling coming from the a/​c unit, I took the cover off & ta-​dah, what falls out… a used syringe, lovely. There were at least 2 active drug dealers in residence, they had in & out traffic throughout the night and next morning intruding on my peace of mind with the shouting, running & pounding on doors. If U have small children, or no children at all, this is not the place to stay, if U have to pay such an exorbitant amount for rent, then do so elsewhere, this is NOT a family friendly place. If you’re looking for illegal drugs & weapons, then this is THE PLACE for all of that crap.

Bed bugs. I only stayed for one night with my boo here last Saturday night and both of us woke up having bites. We came here last minute only because most of the other places were booked for the weekend event I went to (many traveled for it). There wasn’t any disturbance at all but that bed bug situation is important to a human’s skin. Skip this place. Sleep in your car if you need to. You won’t wake up to no bugs.

I have been going to Arrow Inn for the past month for the opportunity to have some alone time with my boyfriend. Unfortunately, he told me about this place and their reputation with $ 40 for three hours. (Can you figure out the reason why that price is available?) It isn’t the cleanest of places, but I didn’t experience our first roach until our fourth visit… AND THERE WERE THREE IN ONE ROOM!!! There are a handful of non — smoking rooms, the rest reek of cigarette smoke. The men working there are normally pretty relaxed, but today the man came BANGING on our window, yelling about turning on the phone and he tried looking into our room through the window. EXCUSE YOU?! Anyways, like they always say… You get what you pay for, right?

My experience with arrow inn was great the service was great the lady who helped me was very nice and easy to understand. The room was clean smelled good and I had no complaints with anything. After reading the reviews I was a little puzzled by the experiences that others have had but all thing considered this isn’t a bad place! 5 stars because a little place like this deserves it when so many have under appreciated the good qualities of this’s inn.

Don’t stay here. Being that I live nearby this place, I always see police related incidents involved with this place. Pay a bit more and stay somewhere else.

This is an example of fearful, business owners and poor Azusa police protection (I otherwise applaud Azusa Police) allowing homeless people to overrun a property and ruin it. I am not afraid of anyone… but this place just brings me down so I go elsewhere. Azusa Liquor, the laundrymat there, and Arrow Inn will never thrive as long as the homeless element are allowed to live in the parking lot ²⁴⁄₇. BTW these are not the helpless disenfranchised homeless… they are drinking in the parking lot and taking money to buy liquor for under-​aged kids… this place is a mess. Azusa Police please help the business owners there.

This motel has been under new management for the past year. Unlike before, the place is now well-​lighted and several surveillance video cameras were installed. The place looks much cleaner and brighter now under the new owners (Chinese nationals). However, the place remains a strong magnet for prostitutes and methheads because management allow 2– or 3-​hours of check-​in times (for $ 30) during most of the day.
People who work at the front desk have no clue what «customer service» means because even though I’ve been a regular customer (when I need some quiet time away from home to write my articles) they still treat me just as rudely as they treat the tweakers and prostitutes who come and go during the day — and even very late at night.
The place is infested with black ants and their wi-​fi internet connection is a big joke. I’ve spent more time trying to go online — than surfing the internet, especially if your room is farther away from the front desk office. Two minutes after you go online using their wi-​fi connection, you get disconnected and it will take you three times as long to try to go online again. This frustrating cycle keeps repeating all day and all night.
The price of their room is $ 60 — which includes a $ 5 deposit for the room key which is refundable when you check out. When you check in and ask for their rates, the front desk person will tell you the price for a room is $ 60. However, they will not volunteer any information to the unsuspecting guest that the actual rate is only $ 55 and and that the additional $ 5 is refundable deposit for the room key upon checking out .
The new management will not extend your check out time beyond 11 a.m. and they will charge the guest $ 5 per hour after the check out time at 11 a.m. had passed.
Communicating with the front desk person in simple English will disappoint any guest who stumbles upon this place. I will not recommend this motel to anyone.