The Container Store

Love this store in general but the lines are too long and check out takes forever. There has to be a faster way.

Always enjoy shopping here. Container store carries everything you need to get organized. From your closets, to your kitchen, to your garage; this place has got you covered.

Always find what I am looking for when I shop here. Has everything you need to get organized. The staff is very helpful and has great customer service. I had to exchange a couple of items for the Elfa shelving system. So, I went in and explained that I would need to exchange a couple of the items for a different size and the staff member was like, sure not a problem and got what I needed. It was great. So helpful. I would say the whole process took about 10 minutes. Very pleased.

Great products. Love their stuff. Found my perfect makeup organizer. Only writing this review because the staff was super annoying and took forever when checking us out.

This is a fun store. The Container Store sounds pretty dumb, but once going in, you find containers for everything! It’s another way to get organized with your belongings and food. Containers for your pasta, containers for your shoes, containers for your medication, containers for clothing, containers for your containers! I went and bought some really convenient containers for traveling on airplane. I also bought some big bins for extra blankets and sheets, just so they can be protected from pests and water. The Container Store is a good store, makes you wish you could’ve thought of something as simple as that.

Two trips for particular shelves and storage options not readily available in the big Homeowner Hell box stores, and I have to say we’re fans now. The only drawback is finding someone to help you when they are busy (and they were busy both times we went), but when you do get staff help it is both knowledgeable and efficient. Super friendly, and made sure we had all the little bits and pieces needed to put the items together. Beware, they have stuff you never thought you needed, but after seeing, you find yourself thinking, «well, you know that would be really neat…».

Stuff here is pricey. Most of it looks like the same stuff sold in Target or Walmart’s container sections. There is just more quantities of it. If you come in knowing exactly what you need, the store staff are very friendly and will help you through the maze of the store. Otherwise, stay away.

Very well organized. They have a lot things to keep you organize if you are an umorganized person. Definitely the store to get your container needs.

I only go for the sales at Container Store, which are great. I went by for their Happy Home Sale & found a number of items for back to school. Salespeople weren’t very friendly today but it appears that they all were re-​stocking. However, the cashiers were great. Even with a busy crowd, the front register lines moved quickly and they were friendly and helpful.

So overpriced, but if you can afford it, they have some really awesome stuff that you can’t always find at other places. The staff is always friendly, store is nice to go around, nice atmosphere.

We bought an Elfa system and had the Container Store install it. It was simple and easy, and we love the system. Our closest is so much more manageable now and so much nicer to look at. I love this store for that reason alone. They also have tons of other crap all over the store that could be very helpful depending on your needs. We got some stackable plastic shelves for the kid’s playroom, and we also bought some floating shelves for the game room (which were easy to install once I figured it out). The helped get crap off the floor and into homes that make sense.
I guess what I am trying to say is: If you are trying to get organized, this place probably has something that will make your life easier. It’s pretty legit.

I’ve never been in a Container Store before but I was just looking on their website for a way to organize my tupperware drawer last week so while in Austin visiting a friend, and seeing this place like two blocks from the hotel, I had to stop in.
It was neat and tidy with clear layouts for different spaces like laundry, kitchen, closets, office, etc.
I saw some cool items that might be useful but I didn’t see anything I couldn’t live without… I didn’t find exactly what I was looking for either though I’ve seen some things like it on Pinterest so I suppose I’ll stick with that.

I’ve always been very satisfied with The Container Store’s Elfa twin track shelving systems. Functionally, they are the equivalent of the Rubbermaid FastTrack system, which, although it has fewer accessory options available, is cheaper to build out through the OrangeBox. But, if you need custom length standards or shelving and don’t want to cut them yourself, Container Store is the way to go. Just be careful when cut shelves are required to ensure your associate remembers to de-​burr and, preferably, cap the raw ends so they don’t scar adjacent walls.
This store’s design services can be hit or miss, depending on the staff member and their attention to detail. I’ve had one really excellent staff member over the years, but most of the rest can’t draw a straight line with a ruler and graph paper. Depending on their product knowledge and skill-​level, weight-​bearing capacity and track spacing may be up to you to verify in order to avoid catastrophic failure.
Also, their free-​standing Elfa storage rack frames aren’t of the same fettle. They bow easily and Container Store apparently won’t stand behind them. When I had a unit fail, I was told their expected service life was 1 – 2 years, even though the units have a 10-​year warranty. I didn’t appreciate the $ 200 I spent on one of those units down the drain when they could easily offer to replace just the frame. I was offered that I could remove the contents, disassemble the frame so it would fit in my car, and bring it to them so they could «match it up and sell me another.» Right.
I’m very fond of their heavy-​duty tubular plastic hangers, which really are sturdier than those found elsewhere at retail and last quite well. They come in multiple colors, which can be handy when organizing. Unfortunately, I’ve had a staff member who was more interested in making a sale deceive me by telling me my preferred color was no longer made when this store was simply out of stock. I only discovered the truth on a subsequent visit after I was already using the «other» color hangers. And, on a more recent visit, I apparently interrupted a «hanger carton break» discussion by asking the three employees leaning on the cartons of hangers to hand me one.
I recently watched a 30 minute local news segment on the corporate culture of Container Store, which touted their employee-​centric mantra. Funny, but, given that customers are what sustains their employees’ livelihood, it would seem that this store needs to work harder on customer satisfaction. Overall, with a couple of exceptions, I like their products; I just dread the hit-​or-​miss attitude of this particular store’s staff.

Terrible service experience. Walked around for 15 minutes and had so many associates walk past me ignoring me. Finally one guy helped (David). He was a shining star in a sea of terrible customer service.
So I get what I want, go to register, waiting in line. Then from another register, a different associate comes up, ignores me, starts talking to guy behind me, then takes him to a register, leaving me waiting.
I dropped my stuff on the empty wrap stand next to me and left.
If I want to be ignored and give bad service, I’ll go to Walmart, get the same stuff at a lower price and be treated the same as I was tonight at Container Store.
Advice for Container Store — if you’re going to sell overpriced stuff that you can buy elsewhere, and have so many associates on your sales floor, have them pay attention to the customer just once — it might make a difference in sales too!

I love the container store. Its a deadly love though, as it empties my wallet fast. However, when they have a sale, it’s a great deal. I just recently moved, and they have had a sale, which has been perfect timing. I love the new ability now to order on-​line, and pick up directly at the store. If you call ahead, you can park in the special spots upfront, and they deliver it to you. Super quick and easy. I haven’t tried the parking, as I just like to walk. But, I suppose it might be better, as even when I go in to pick stuff up, I find other things to buy that I thought I could never live without. There is a solution to all your messy needs. I have never had a problem returning things, and service has always been helpful and friendly.

Case of 20 shoe boxes? $ 35.
Having all of your shoes visible, stackable, and protected from dust and the crushing teeth of your dog? Priceless.
Premium elfa system for EVERY CLOSET in your house? $$$$$
Being able to FIND things when you need them? Priceless.
Watertight file tote? $ 23.
Having all your important documents in one place and somewhat safe from water when that freak storm comes through? Priceless (actually, this one probably has a price, in terms of your time.)
You get the point. You’ll pay for the high quality of the Container store, but it’ll be well worth it. They sell everything you need for organization or storage — whether it’s at home or on the go (check out their travel totes or water tight bottles for liquids under 3 oz!) Not to mention, you can order online and pick-​up in stores; no wait, no hassle — they’ll even bring it out to your car!

The Container Store (TCS) is to someone in their 30’s, to what Target is to someone in their 20’s – a place where you can blow a hundred dollars on things you *really need* in no time. At least at TCS you leave with a sense of purpose – you’re going to go home, organize stuff, and finally get your life together, right? Maybe not, but who cares because I love all the little gadgets they have, I love all of their gift packaging items, I love their closet storage/​organizational tools, I love their office stuff. I*love*all*of*it. Prices are fairly reasonable, and I like that they oftentimes have variations of the same item – so you can get a cheaper version or a nicer version. Also, prices are always clearly displayed, so it’s not confusing or intimidating to shop there. And the staff on the floor is always really helpful (unless they are seasonal workers, and therefore, clueless).
My problem with TCS is that on weekends, the check-​out lines are insane. Also, I’ve waited 20 minutes to pick up an order I made online which is also insane.
Money saving tip: TCS has a lot of great items that you can’t find anywhere else, but they also stock some items you can get other places, i.e. Bed, Bath & Beyond (BB&B). TCS doesn’t run a lot of promotional discounts or sales, so if BB&B sells the same item (esp. if that item is $$$), you might be better off getting it from BB&B using one of their 20% off coupons that they regularly send in the mail.

The container store shows me what I could be if only I was either:
a. A different, more organized person
b. Just wealthy enough to be able to dedicate a large amount of disposable income toward storage and organization supplies.
But I don’t hate it for that… I love to wander the aisles and imagine how much better my life would be if The Container Store would come to my (currently hypothetical because I’m living with my parents) home and organize the hell out of it with their elfa shelves, and lego bins, and plastic storage bins, and colorful file folders and omg… just all of it.
And every now and then, I pick a little something up that I can manage on my own, like, most recently, a laundry hamper, a Tupperware style filing cabinet, and colorful hanging file folders to help organize all the goddamn paperwork that comes with moving and getting set up in a new place. I got all that plus a few other gadgets for like $ 80. Not bad, Container Store.
You can go here if you’re already an awesomely organized person (you’ll probably know exactly what to buy and what to do with it). if you’re not and need ideas, or if you’re not and probably will never be (you’ll want to buy everything, and it’s secretly a blessing that you probably can’t, ’cause it’ll just pile up in your house and then instead of being organized, you’ll be on an episode of hoarders and they’ll find cat skeletons in all those Tupperware filing cabinets).

I came to get some wrapping paper and stocking stuffers, but like alway I have to explore the whole store in case I see something I need. The staff was helpful in my gift wrapping items to match up nicely. I picked up a few stocking stuffers and I was pretty much done. They carry very good quality items and never had a problem with previous purchases here. Checking out was not a problem and very quick.

Back in th’ day, I helped manage a band. And when people used to ask me and my buddy who also managed it (ok let’s face it, he did most of the managing and I donated an assload of money) if we did anything else besides manage n’ play music, before lying about having no day jobs, we would say, «Yeah. We figure out how to fit things into other things.» If you’ve ever been in a band, or seen a band try to fit a whole drum kit and stupid drum rack in the back of a Geo Metro, you’ll know what I mean.
The Container Store, while not the cheapest place to find containers with which to help you fit crap into other crap, is certainly chock full of those things, many of which are stylish and practical. I bought some cereal containers from there a couple years ago, and sturdy hard transparent shoeboxes for cat-​proofing — they’re still totally fine. (They’ll probably be here after I’m dead because they’re plastic, but I don’t think Container Store can take responsibility for that.)
Some of the containers, especially the glass ones, are quite purty. They’re more for show, or for some kind of old-​skool chemistry doings. They also have plenty of stuff for storing things under your bed, in closets, for travel, the kitchen, laundry areas… I do think their consistent reliance on Elfa shelving is getting kinda old. Is there really nothing newer and better, Container Store?
Now, if you think the Container Store is just overpriced storage tchochkes, and that you should just go to wally-​mart and buy Rubbermaid everything, you’d be right — if you were a decidedly we-don’t-give-a-crap-about-looks-eating-ketchup-sandwiches-band-on-the-road. Hell, I salute you Rubbermaid, I’ve still got 5 of your «action packers™» storing cables and audio gear in my living room. But your wife or girlfriend may not want giant Garden Green and Black or Drab Primer Gray and Red containers in your living room, and this is where the Container Store might do ya.
As Lindsay F says, for all of us that tangle with a bout or ten of OCD, this is the place to go — or as my ex’s mom who was visiting here in Austin and grew up in East Germany said when she saw all the containage in there — «Mein Gott.»