At 39 years old I got a DVT from a long trip, my family doctor sent me to a cardiologist who unbelievable told me the blood clot was too small to worry about, 1 month later I went into cardiac arrest from multiple clots in both lungs. As a result of this experience I was sent to The Comfort Store to purchase compression hose/socks to wear whenever I have to fly by my doctor. Now I always wear compression hose/socks when I fly and urge my family members to do the same, The Comfort Store is the only place I recommend to purchase them. The staff is knowledgeable and as an added bonus I was able to get ginger candy to help with nausea during travel.
Kelly D.
Tu valoración: 1 Austin, TX
I recently bought some thigh high compression stockings at the Comfort Store. I wasn’t going to need them after all, so I returned them a week later. The Manager informed me there was a $ 10.00 fitting fee and pointed it out on the receipt. I stated that the«fitting» only required 10 seconds as the associate had only taken a quick measurement of my calf. The Manager then stated in a snotty voice«And, we get paid for that!» While I understand store policy, etc., I didn’t appreciate the words used and the tone of voice used by a so called Manager of a store. She could have easily explained why this was a store policy without the attitude. This store needs to learn nicer customer service!
Amy K.
Tu valoración: 5 Austin, TX
I have lymphedema. I have been struggling with the issues of trying to get compression hose. I need custom fitted hose and Susan helped me get fitted so I can live. She is a true example of the service the store provides. If you have swelling that persists in your extremities, go to the Comfort Store. I got advice and therapist recommendations that saved my life. The name of this store says it all. I have been truly comforted by the Comfort Store. Thank you for being here.
Jenny L.
Tu valoración: 5 Austin, TX
I am «only 32,» but have degenerative joint disease of my hands and wrists. That’s like fancy arthritis. When i use them too much, like writing, painting, or typing reviews on Unilocal,my hands and fingers hurt like a bitch, and swell to look like fat sausages. i had been looking for arthritis gloves to help with the pain and swelling all over Austin. Twelve stores in one day, and I ended up at the Comfort Store. It is a small, unassuming place, and I never even knew it existed. I walk in, and a wonderful little lady greets me. I tell her what I am searching for, and she takes me to the mother load of arthritis gloves. I show her my hands(for size), and she brings out a pair of «small» gloves. I try them on, but alas, they are too large. I think she could tell my frustration, or maybe I was in so much pain, that I seemed pissed off, but she recommended a brand that has«extra small» gloves that I could order online. She explained she has several customers with little tiny baby hands, and the gloves they carry just don’t fit. She promised she would look for companies that carry extra small gloves, and convince the store to start carrying them. I went right home, and purchased the brand the nice lady suggested, in extra small. A week later, they arrived, and I just want to hug the Comfort Store lady for saving my poor, tired, achy, tiny hands.