Sur La Table

If the cooking equipment you need is not here, keep looking. It is there somewhere. And for those looking for good buys, they do carry equipment by various brands — the fanciest whisk to more modest versions.

Funny how I know I have checked in here before and it just showed up? Anywho. I am a kitchen cook who loves good quality items and gadgets; well, you can find them here.
Conversing with the clerks I was able to try out a few proper knives and plan on returning to get them next time, because good quality cutlery is hard to find and when you can actually try them out it is all the best.

Closed a full three hours before the time shown on their website.

I cannot go to the Domain without visiting Sur La Table. It is like a toy-​store for people who like to cook. If you need it, they have it. The team there is so helpful. Everything they sell is high-​quality and as my friend says «If you want quality, pay once, cry once. Otherwise cry often.» I’ve never cried leaving there (with large bags of goodies) but rather felt like skipping because they have great sales!

They no longer stand behind the products they sell for the life of the product. They only have a 60 day warranty. So… it’s pretty much like everywhere else now.

I liked this place, cool to see kitchen gadgets and fascinating some people invention! Kinda of pricey, location is perfect! Customer service is okay, they are kinda of dead pan, they seems not sincere, convey «whatever attitude»

If you like cooking even a little bit, this place is cool. Don’t get me wrong, it can be a bit «froo-​froo» but they really do have cool stuff for the kitchen. Nothing like having the right tools for the job and if this place doesn’t have it, you probably don’t need it.
One thing I don’t understand, why do they sell pots and pans that weight a TON. Who buys those? A pan that literally weighs 25 lbs BEFORE the food is even in it? Get outta here…
Not the least expensive either but generally quality items.

Sur La Table has everything a chef could want. I was greeted by a very nice lady who asked me if I needed help finding anything. I am a home cook and I love this store. I always find something. I love to check the sale items. They have all the usual pots and pans and table ware. The prices are high but everything is of the highest quality. I bought a 6.5 quart oval pot. It was one sale and was from All-​Clad. I just could not pass it up. There is something for everyone who cooks.

I visit this store every now and then when on the hunt for fun kitchen gadgets and gifts. I usually don’t receive stellar service, but my experience over the weekend pushed me to write a review.
When I walked in, three salespeople were circled around the entrance. We made eye contact, but no words were exchanged. I thought it was a bit odd that not just one, but three greeters couldn’t say «hello» or «welcome.» That’s basic customer service. They greeted everyone else who walked in, though.
I proceeded to the coffee machine area and looked at a few different models. A salesperson asked a woman nearby if she was doing alright and needed any help. He then stared at me and walked away.
I then walked by the register, where another salesperson greeted a customer and asked if he was okay. The salesperson then looked at me, then at the floor and walked right past me.
Perhaps my fitted jeans were too progressive for this store, but as someone who takes shopping and basic service seriously, I won’t spend money where employees deliberately treat me like an invisible person. I’ll just stick with Williams-​Sonoma, because they actually know how to recognize people walking in the door who need assistance, recommendations and making a sale.

OK they have neat stuff there. The problem is your paying Domain prices for everything. Being near the Culinary College doesn’t help as the price is just too high.

Love this place… even if I don’t need anything, I can always find something I want to buy.
Great when things are on sale… go look for sale items! Aprons were $ 20 this last week. And they had such cute ones!

I love coming in sur la table. They always have interesting things and exactly what you need sometimes.
The workers here are always polite and helpful.

Sur la table is every chefs dream come true,
Trust me, I am the sister of a culinary school graduate.
Everytime my brothers birthday or Christmas rolls around I can always pop in here and find whatever whimsical quirky cooking utensil I could ever dream up.
Yes, I will admit the pricing here is a little high, but in the end it’s a good quality place with a great staff.

This place carries quality kitchen ware versus the big box stores and always head here if I need anything. The problem is they have more stuff I would love to have but do not have the room for all it it. So I have to pick and choose and only get items I truly need. Today I was shopping for a manual can opener where I used t have an electric one and it died on me, but I do have one but it is old fashioned. They had two models but one had plastic handles and looked it was broken. So I got the one that was all stainless steel and works great. I saw a few other items but I’ll wait until next time. The staff is nice and always provides samples of tea and coffee.

If you need anything kitchen– this is the place to shop. They’ve got it all– even that stuff you never knew existed but suddenly desperately need. They also have great customer service. The people who work here are really nice about talking with you and don’t pressure you at all and they are also awesome with taking returns. It is pricey but it’s not Ikea– the items you buy will last for years. This location is in the Domain so it’s a little bit crowded but other than that I don’t have any complaints!

I received excellent customer service here. My wive and I shop here fairly regularly but this is my first review of the store. A rather expensive piece of cutlery that I purchased here became damaged through the course of normal everyday use.
Right after the damage occurred I called to ask about possible repair… I was assisted by Tana and she was able to find a replacement for the damaged item! Thank you for selling quality products and standing behind them when things go wrong. I will surely continue to buy cutlery and cookware from this store!

I like Sur La Table,* but if I had to do it all over again, I would not have used their wedding registry. We originally registered with Sur La Table because they had the Kitchen Aid mixer and Staub dutch oven sets that we wanted at a very reasonable price and they had a 10% completion discount.
We also registered for items at Heath Ceramics and at Amazon’s Universal Registry. Although we registered for the fewest items at Sur La Table, it was the only registry where we got double gifts (i.e. two guests would buy us the same gifts). If this had happened once, you would think it was user error, but this happened to us five times, so we knew that this was definitely not user error — it was caused by a poor user interface on Sur La Table’s registry site. When a user sorts gifts by whether a gift had been purchased or not, gifts that were already purchased would somehow show up on that list. In addition, it’s not very very clear to a user which items had already been purchased.
Getting double gifts means having to bring these gifts to the store and get store credit for them — a real hassle. And, because Sur La Table does not allow you to do a return, only an exchange/​stor credit– you’re forced to spend more money at their store even though the entire transaction was their fault. Do a favor for yourself and your guests, register somewhere else.
*I note that this review is not a review of the Austin store, but of Sur La Table’s corporate policies, and since many couples try to do online registries at stores where they have access to a brick and mortar shop (to do returns or to «shop» for items on their registries), I think it’s relevant to review our registry experience here. The store in Austin is wonderfully staffed and offers a great shopping experience. I have nothing but praise for our shopping experience there.

What is supposed to translate to «On the table» is interpreted by my father as «prices so high I end up UNDER the table». But, what my father does acknowledge is that the items sold here are of the highest quality imaginable. And that alone is a good reason to trust the selection of kitchen tools and gadgets Sur La Table sells.
I’ve been a Le Creuset fan since before I was born; my family passes the pots and pans down as heirlooms (that’s how long they last). About a year ago, I wanted to add to my Le Creuset collection so I invested in a 6 piece set. This December, the saucepan in the set mysteriously fell off the counter and the handle shot out about 10 feet into another room. Devastated, I called Sur La Table’s 1 800 number and the next day they sent me a UPS label to return the broken saucepan in exchange for a brand new one. How many companies allow you to do that with no questions asked? So, this alone was what motivated me to write this review and praise Sur la Table for selling quality products with lifetime guarantees, and customer service to match!
If the high prices ever turn you off, remember, most times the product will replace itself if anything ever happens. And that alone is reason to invest in Sur La Table’s wide array of quality products!

I don’t remember the accident. I hope I didn’t get run over by a car while I was cycling or mowed down in a parking lot by a frantic Christmas shopper. Hopefully I died saving a puppy from drowning or laid down my life for a dear friend. In any event, I learned that when good cooks die, they go to Sur La Table.
Maybe before I thought they went to William Sonoma or Breed & Company, but now I’m pretty certain it is Sur La Table. SLT has mostly all the same products as W-​S and B&C, only not at specialty store prices. I was slightly worried that since this location was in The Domain it may be too spendy for me, but most of the stock seemed right on target with similar stores, except the difference is that Sur La has all the stuff that you could possibly need, whereas other stores may leave you lacking (ahem, Bed, Bath, and Beyond).
Today’s mission was rather simple: find ten 10 oz ramekins to make turkey pot pies with leftover turkey. Simple enough right? Wrong. No one in town had 10 oz ramekins that weren’t super ‘spensive, and/​or not quite right and/​or sold in sets of 4. The Rachael Ray ones at JCPenny were on sale for $ 20 for 4, Target was sold out of theirs, and BBB had a set of 4 for $ 30. Now, I really did not want to spend $ 60 to try to not waste this leftover turkey – I think that is called penny-​wise, pound foolish, or something to that effect. Enter SLT. I looked on Unilocal for «cookware» and SLT popped right up. I looked on their website and lo and behold, open stock 10 oz ramekins for less than $ 3 each (on sale, natch). I called ahead to verify they had them at the store and the girl said yes, and would I like them to set them aside for me? What service! So for less than $ 30, I got all my ramekins and a little brown sugar keeper.
As for the store, it is stock full from floor to almost-​ceiling with all kinds of bakeware, cookware, entertaining accouchements, and other assorted kitchen gadgets. Now, I am not a gadgety-​type cook. I still think you can do pretty much everything you need to in the kitchen with one good knife, a cutting board, and a skillet. So, some things at SLT seemed a little unnecessary to me (a dedicated banana slicer?) but other items seemed right on target (literally half a dozen different hand-​held cheese graters – I could not choose). They also have all kinds of «gifts for cooks» less than $ 30, so if you have someone in your life that loves to cook, this is the place to go shopping for them. And if you are cook yourself, you know where you’re going when you’re released from this mortal coil.

This place is a mecca for anyone interested in food and/​or cooking. Husband, son and I were at the Domain recently and wandered in for a look-​see. What a store! It had all sorts of stuff from nifty kitchen gadgets to knives to linens. Many items are expensive. Some good buys can be found from the sale sections — I bought two flexible cutting boards for $ 4.
One of the sweetest employees ever made me a cappuccino from one of their fancy coffee machines. Now bear in mind, this is a free drink, yet she asked me if I had enough in my cup (would be happy to make another helping), put the sugar in and stirred it for me… not even the barristas at Starbuck’s go that extra length! On top of it, she knew I was not buying the machine. So I can only put it down to superb customer service.
Sur La Table wowed me years ago in Seattle. Now here in Austin, it still makes me smile.

Hands down this is my favorite store at the Domain. They carry the Rolls Royce of everything cooking. I get all excited like a kid on Christmas morning every time I walk in the door.
My wife and I purchased our Cuisinart Griddler (panini/​griddle) here last year and it sees almost daily use without any issues to date. Jenny has been reading up on and trying the raw diet in recent weeks. The fancy of her eye is the Vita-​mix blender. Imagine hockey’s Stanley Cup with a cord and a lid. Its the tool time torqued king of the lot and they know it. It brings me to the delima do I want that Caribbean cruise for two or the Vita-​mix for $ 500?
The selection of knives, gadgets, foods, and cookbooks is unparalleled in the area. We love the casserole dishes with the Roosters on the lid. I takes alot to get 5 stars outa me; but this place is a no brainer.