Supercuts

After I reviewed them below the staff reached out and really made things right. I really appreciate them taking the time to care and follow up.
The worse place to go ever!!! Horrible employees, the lady started to cut my sons hair after we established what he wanted. She cut half his cow lick and then asked me how I wanted it cut. I stated she had already cut it so asking me was a mute point. She them told me I wasn’t making sense to which I answered that I was speaking plain English. I told her I am not a hair dresser and even then I knew not to cut someone’s hair then ask how to proceed. She got aggressive so I told her again I do not fucking cut hair. At this point the other women in orange started yelling that I didn’t understand. I stated that I didn’t appreciate being asked about his hair after it was cut then being told I didn’t make sense, my comments where 100% meant to be fact since they had no tact to begin with.

I meant to write this months ago and forgot!
I’m one of those «oh! I think I’ll chop off most of my hair RIGHT NOW!» So I was greeted warmly by Rita without a wait. She was appropriately chatty. Fast and efficient, I was very pleased with my haircut! Two days later I told my hubby how impressed I was that it wasn’t just good the day of the haircut (ladies, you get me here).
I would definitely go back and recommend Rita!
And I did! Today!
I called ahead because I couldn’t remember Rita’s name (I lost her card). She answered warmly again and I was so excited! Told her I would be coming in within the hour.
I waited maybe 20 minutes, no biggie. Once I sat down she got to it quickly again! She seemed to remember me from months prior. She is so sweet and very good. Thanks Rita, for helping me get rid of my blonde crunchy split ends! You’re fabulous!

Mayra is my hair stylist at this location and is the reason I gave it 5 stars. She is super nice and definitely a customer service pro and makes you feel important. I have seen her three times and will continue to do so.
She is nice, professional, funny and always appreciative. If you are looking for a stylist in Austin, give Mayra a try. You can request a stylist when you check in. She is definitely worth it!
The store over all is ok with upbeat music playing and a television at the front. Nothing spectacular about this store, but Mayra is great and is the reason I come here.

I have gone here to get my hair cut exclusively since 2004. It’s almost 30 miles roundtrip from my house if that tells you anything! Everyone in the store is friendly and professional. Tran and Rita have both cut my hair and they are awesome. Use the Supercuts app on your phone to check in ahead of time and this will minimize the wait.

Great location, friendly staff, and quick service. So I need a quick hair cut before work after seeing reviews on here I figured I would give it a try seeing how it’s highly rated and close to my apartment. It was honestly one of the worst hair cuts I’ve had. She didn’t blend it well and missed several spots.

Awesome hair salon and very affordable! I have been many times and have had my hair cut by several different stylists, I am always in n out within 20 minutes and I usually just walk-​in. I can tell that this place is well managed and that most of the stylists truly enjoy working here. Oh and I love the new hot steam towel!!! Definitely getting my ears lowered here again

Was pretty displeased with my most recent service I received here. I have been here 3 times, and the other two times were actually pretty good, but after this last experience I will not be going back at all. It started when an older Hispanic lady started cutting my hair. I did not really have a preference, though Tran, I know does a great job, she was not here when I went in. The first issue I had was when I was explaining what I wanted.
It was very simple, 3 all-​around, sideburns cut to mid-​ear. The lady did not speak very good English and could not understand that I wanted my sideburns cut to mid-​ear. I then had to try and explain it with visual cues and she still didn’t understand. She asked me a question I wasn’t able to understand, and after I tried to re-​explain it, she then shushed me and re-​asked her question and then tried to explain it to me herself but it looked like she finally understood. I wasn’t really in the mood to argue, so I just nodded and told her that was fine. At this point she then went through the haircut like normal and started explaining that she didn’t speak good English, seemingly apologetic. I answered her questions, but I wasn’t in the mood to small talk at this point.
Afterwards, she showed me the back and sideburns, everything seemed alright and I paid and walked out. After double checking it in my car, I noticed my sideburns were not even, it was off by just a little bit. I had my GF double check it for me just in case it was just me and she agreed it was off. So I went back and asked her to even it up for me. She then checked it and told me I was wrong, she asked me to sit down and started explaining that it was because of the hair stubble right under my sideburns is what made it look off. I tried to explain that the line where the sideburns ended was off by just a little but she once again told me I was wrong and then tried to visually show me that it was even by running the clipper right underneath both sideburns. I’m not sure if she fully understood what I was trying to show her about my hair that I was displeased with, or if she truly thought they were even on both sides. It was such a simple request, and I wasn’t going to argue with her again, so I just agreed and walked out.
I was pretty much tired of being mistreated at this point, and instead of having the employee try and fix an issue I had with the service, instead argue and tell me I was wrong, I have decided to not go back. The experience was so poor it has soured my taste of the place. Maybe it was just that particular employee, so I caution you to be 100% confident of the hairdresser you get.

We came here on Saturday for my wife to get her haircut and had two kids under 3 with us. They were busy but had plenty of people working so it went very quick. Everyone was very nice and helpful and my wife got a haircut for a great price.
The reason for 3 stars is because I didn’t see anyone clean off their scissors or other tools! My wife said she almost had her stop. Maybe it was a one off.

Great location and great staff and get coupon with HEB purchase. I went today and got the attention I wanted even when it was busy, I would go back

When I moved to Austin a few years ago, I walked into Supercuts and happened to end up in Tran’s chair. WHAT LUCK! She’s the best thing ever to happen to supercuts. Be sure to download the Supercuts app so you can check-​in and have a shorter wait time on the drive there. It’ll tell you how long the expected wait is.

My persepctive comes as a guy with a decent head of hair. I don’t need anything fancy, but I need more than those quick buzz type of places.
I’ve gone here 5 or 6 times and they’ve done a good job everytime. It’s never cost more than 15 bucks so I can’t complain about the prices. The employes are always and they always have good deals on gels and other hair care stuff. My only knock on the place is that you can wait a long time if you go around 5−7pm.
If you’re a woman my review means nothing of course. I couldn’t comment on how they are when real skill is required.

I really like this location for many reasons. It’s right by my house, no appointments needed but, if you are getting color like I do you should make sure there is someone there who can do it and the staff is super friendly.
The first time I had it highlighted 2 colors I wasn’t too happy with the outcome. It wasn’t all the way to the roots, grew out fast and the color was off.
The next time I called ahead to see if there was someone else and they said yes. This was the day that I met Juana (sorry if I spelled your name wrong. She is everything you look for in a stylist, great colorist, skilled at stylish cuts and great chair conversation. We laughed, shared stories and I left looking like a head turner!
I have had my hair done by her twice now and this last time I had it darkened for the winter. AMAZING AMAZING and I can’t tell you how many compliments I have gotten on my hair color. It’s black with a cherry brown color in it. Some people didn’t even recognize me. The color is well placed and switches nicely between the two to compliment each other!
I was also happy to see that she won stylist or colorist of the month (I think it was month)! Why pay more in an expensive salon and make an appointment two weeks from now, if you can call on that day, walk in and pay less for the same quality?

My husband goes here often to get a hair cut. If you want a nice good hair cut go to Tran she is by far the best I LOVE HER and she is so funny, there is also another girl named Mayra that is good (and I’m not just saying that because we have the same name) lol
But everyone else hasn’t been of my liking, they just can’t cut hair the way I like it or especially him since he is so picky! Is I was just rating Tran I would give this a five but since she isn’t the only stylist and it isn’t Trans hair salon they get 4 stars!
If you want something quick and good Tran is your go to girl, she rocks! Just make sure you go when it’s not busy or call ahead to make sure she is there she always has someone that wants her.

I went in a few months ago based on a recommendation to see Tran. She’s great. Very fun to chat with. Worth the 2 dollars to request. Get my hair scissor cut every time just the way I want it.

It’s no Vidal Sassoon, but for $ 14 bucks… you could do a lot worse. My go to place for my mullet maintenance.

Generally haircuts are good here. Tran is by far the best even though she is one of the least English proficient speakers in the place. She is an older Asian woman with a station on the back left.
As long as you are getting a pretty typical guy cut, it’s a safe bet with a no-​frills atmosphere. I have never gotten a shampoo or addition treatments here (although I did sign up for shampoo once and the stylist forgot…).
I’m not so into the fact that they require last names sometime on the sign-​in sheet. Does it really matter?!?
In and out in about 15 minutes + wait time. If there’s more than 4 I would come at a different time. On average they have about 2 – 3 stylists working at any given time. More on Saturday than during the week.

My husband got a haircut here a few months ago. He’s really picky about his hair but he ended up liking what the lady did. He’ll be going back here later today to get it cut even shorter for summer and the triple digit temps.