Michaels

5 stars because they carry Montana Gold! It’s not the cheapest in town, but if you pair the purchase with a coupon you’ll be saving a lot.

I want to buy more needlefelting tools. But they sold out most items there. I went back 3 or 4 times in 2 weeks to check if the supply is back in stock, but none is in stock. I told a store staff that they should order more needlefelting and wool, but still didn’t work. I guess it’s time for me to change to another craft supply store.

I love this place. Their clearance section is by far the best compared to Hobby Lobby! They might not have a coupon like Hobby Lobby, but you really don’t need it when it comes to their clearance section. I did love a lot of the stuff in the store and I wouldn’t mind getting a gift card to this store.
I was able to get 3 bottles of Chalk paint, acrylic paint for the frame and some candle holders for 21 bucks. Micheal’s has a framing area, craft area, fake flora area and they were clearance off their Christmas stuff right now. They also were setting up some new sections of merchandise that was spring type stuff.
The store was clean, customer service was good. nothing special. The cashier was very «mechanical» in her customer service and the bag boy didn’t smile once. But then again I don’t shop at Micheal’s for their pristine customer service.
Over all I do love this store and get inspired when I walk in.

It has to be a pretty miserable experience for me to write a review about it. ROGER, the manager, is so poor at handling customers that I do not know how he can be trusted in a management position. … I shop at Hobby Lobby and Michael’s as I am a professional oil painter and sometimes I need art supplies. I have yet to come to Michaels when there weren’t unreasonably long lines while employees roamed the store. I have had at least three different experiences where the price i am charged is not the price on the signs below them. And then I am told, ”well someone must have put those in the wrong place.” I have experienced this with frames (twice) — Oil Paints (twice) and most recently, simple items like balsa-​wood. When you want to buy Bass or Balsa-​Wood, there is an impossible grid that fails to tell you the right price. But above this display are prices that range from 29-​cents to $ 3.49. I get to the counter and everything is $ 4.99. The checker couldn’t seem to get ‘Erin” to check the prices in a timely manner, so the lines developed behind me and once again, employees, including Roger, continued to roam the store. Five-​to-​Seven minutes went by and I finally tracked down Erin and she said that she couldn’t figure out the pricing for the materials either as it was ”too confusing.” So she gets Roger who seems flippant when he says to me, ”This should be obvious to you. ” There are numbers on the squares above them — but as he said — those ‘are numbers for stock purposes, not for customers.” In order to truly determine the price, he said I had to ”read the bar-​code.” What? How am I supposed to read something in a 2-​pt font? I see senior citizens in your store that certainly couldn’t read these. When I told him how misleading and poorly executed this is, he just answered with ”That’s the way it is. I’ll take your complaint to upper management.” Nothing in his demeanor or body-​language could have said that. He twice used the word ”obviously” and ”clearly” which i thought was condescending. Even the assistant manager — Erin — couldn’t figure it out. Now keep in mind, the sum total of what it was I wanted to buy was probably under $ 10, so i have nothing to gain in writing this. I am fed up with having the SAME problems over and over again and nothing seems to change. There is a vacuum of true leadership at this store and it is evident when you see lines that are ten-​people strong and so many things seem out of order. By the way, last summer I spent close to $ 700 over a period of two months on painting supplies. But I cannot see myself going back there anytime soon.

I have been a fan of Michael’s for a long time. I have two store I will go to when I am looking for crafty/​seasonal type stuff — here and Joanne’s. I have used Michael’s many times over the years to get items framed. I think framing can be a little pricey, but they usually always have some sort of coupon out for 40% off or a few times a year they do custom framing sales too.
I can usually find what I am looking for here. The customer service is ok — no bad experiences and nothing exceptional.
I also love getting discounted decorations around the holidays here. I have bought tons of beautiful sparkly ornaments from Michael’s over the years. Every year I get compliments on them. I will continue to come here as I find the need for framing, crafts or seasonal type items.

If you like overhearing the manager and her 2 employees talking crap about how they have to work on the holidays and how much they hate their jobs literally right next to you while you pick out felt and popsicle sticks for Christmas ornaments –Well you’ll love this place.
Talk about awkward, I am so over this location after my experience last week. I’m not sure why they thought it was okay to organize the felt selection and talk about their lives loudly while blocking the aisles and speaking at a volume where I could hear them at the front of the store too.
Besides that – I have never had a good experience here but never felt like it was bad enough to write a review until now.
Literally the staff is so rude and uncaring of you even being near them, they will ignore you and though you catch them misdirecting people and correct them, they seem to never know where things are. Is it just me? I don’t know. The multiple times I’ve been in here I’ve heard the employees talk more crap about their lives and their shift lengths than I can count. Literally from the checkouts they will have conversations about how glad they are it’s the weekend and «getting out of this place»… Not to mention the long lines and super slow checkout process in general. I don’t know why this Michaels has so many unhappy people working in it. But if you want to ruin your Christmas spirit, go ahead. I suggest that you go to the Michael’s on bee cave! Much nicer and better staff, they are smallest location but way more friendly.

Just like the Michael’s up on Bee Caves, the staff here are not extremely helpful. These stores pack so much onto their shelves that even the employees don’t know what they do or not not have. If you’re looking for something extremely specific, this can make shopping here a bit frustrating. I like to quill and unfortunately after two tries it is confirmed that they do not have quilling supplies :(
They probably do have most of what you would need if you can find it. The good news is their beads are almost always on sale and they have a wide variety of colors and selections. They also always have coupons online on addition to the in store sales. I really wanted to never shop at Hobby Lobby again but I may have to go there for my quilling supplies. Oh well

My wife and I came here for a frame for a gift we’d gotten. We had been to another place and had come away despairing that we’d find a good match for how we’d started to design our apartment. Zack was super patient talking through our what different options were and found something that was just perfect. I’ve hung it up and it makes me happy to look at every time I walk in the room. ¹⁰⁄₁₀ would frame again.

You gotta love 40% –70% off Halloween items or seasonal items with out a coupn SCORE BIG TIME FOR ME. I ended up paying $ 1.67 for a sign that read Feeling WItchy.
The isles seem small and cluttered. This is actually the smallest Michaels I have ever been too. But not the worst.
Selena in Framing department was alot of help, very friendly and assisted us in findingt he right frame and matting.

Great store. Heather in custom framing is amazing! Great employee!!! Very helpful with a last minute project.

I love michaels but I have to agree that the aisles are very narrow and alot of items are out of place so the prices arent correct. My biggest issue is the older man there. Not sure if he is a manager or not but he is rude and acts like he is above everyone else. Talks down to employees and customers. He is lucky they have good sales!

SO much better than creepy, shady Hobby Lobby! Always pull up the Michael’s website on your phone and show ‘em that 40% off coupon – they’ve always honored it for me, even when it’s not printed out.
Make no mistake, this is no Jerry’s Art-​o-​Rama. It’s not terribly sophisticated, doesn’t have top-​quality canvases, and has limited choices for things like oil paints and professional artists’ mediums (i.e. linseed oil and all that). But for items that fall on the more crafts-​y side of things, Michael’s is a good bet.

Billy, the framing manager, is very friendly, professional, and helpful. However, my picture was creased in several places between when I dropped it off and when I picked it up. Billy has done everything he can to help, but corporate and the insurance customer service person I am dealing with have not been as forthcoming. The insurance person returns at most every other message I leave, and they are trying to pay me 10% of the price of the item damaged based on ridiculously small print that says $ 250 is the most they will pay. It doesn’t meet Texas law standards for limitations of liability in a customer «contract.» I should never have had to look that up, though. It has been 6 weeks since the damage was discovered and reported, and I have nothing to show for it.

Honestly, I dread going into this Michael’s location. The aisles are very narrow and hard to navigate without bumping into merchandise or other customers. The prices are high and the lines at the register are always long and slow. I went in to buy a Christmas hat for an ugly sweater party. I think it was about $ 5.99 on sale (way too high), but I stood in line anyway. Five minutes later, the line hadn’t move so I put down my merchandise and went elsewhere. I found a better hat for $ 1.50 somewhere else. I only go to Michael’s if I’m desperate for craft supplies and their competitor is closed.

This store is just a mess. I remember other Michaels stores being a lot nicer and cleaner in the past, so I don’t know if maybe this store is just a bad apple or what. Everything is cramped, the aisles are tiny and cluttered, nothing is organized whatsoever, none of the associates are interested in helping you, no clear signs/​prices on items. Weird.
It was really bizarre… they don’t really have a single Christmas section? All of their seasonal items were kind of in the middle of the store, and on a few random aisles, and in the front of the store. I felt like the entire store was set up to try and cram as many aisles/​products into a tiny location as possible. There were a lot of large boxes and items high up on the shelves that looked precarious… I can’t say that I felt very safe walking around.
The best comparison I can give is Michaels is like the Walmart of craft stores. Yes. I went there.
2 stars because they did have some unique floral items, but I won’t be back to this location. I might try out a different Michaels, as I have fonder memories of shopping at their stores as a kid, but I will most likely do the majority of my craft shopping at Hobby Lobby. At least their stores feel clean and organized!

This place has tons of things needed to get your arts and crafts on and they have pretty good weekly deals. My only complaint is how hard it is to get help finding something at this location.

During Christmas time this place can get pretty busy and when I walked in it was packed mostly with women. My goal was to get hardware to hand a few large picture frames, but like usual I end up roaming the store looking at all the holiday decorations. I ended up getting some extra few items to hang on the tree and stocking stuffers. This store is loaded with items where sometimes is it hard to move around. They had a decent picture frame department and found the hardware I needed. Even though there was a long line to checkout it did not take long to check out. So if you are looking for a crafty or decorative item, or picture frame this is the place to be.

Never pay full price. If you must, get a coupon on your smart phone (a coupon is always emailed to you.)
The customers here are literally the worst. They are rude, especially the older women who can’t ever seem to figure out how the line works. I would suggest that the employees go the extra mile and craft up some sort of signage to get the lines working more efficiently, just to prevent normal people from dealing with these angry ladies.

Used to not step foot in a Michael’s for anything. The store’s were just crowded and never had anything it seemed. Then my needs changed and now I find a lot of quick purchase items.
They don’t have glitter, I suggest the competitor for that. But they do have lots of jewelry making stuff. Not the best quality. I highly caution against buying any cutting tools here. I bought a flush cutter for wire, and it wouldn’t even cut it! (really thin art wire). Just dented it over and over. So, not thinking I’d have to return it, didn’t keep any of the package.
Went to return it and the young lady helping me completed the transaction and gave me store credit. It was probably $ 7. Not much, and was going to spend it right then any way. So, went and got the items I wanted and came back to the register. The same young lady mentioned that the manager didn’t approve of what she had done. That returns are not allowed without the packaging, or something… Even if it doesn’t work??? Unfortunately that kinda pissed me off. I haven’t returned much there, but that warning was enough to make me search online for supplies.
I think the selection of beads and such is pretty good, and priced ok, you gotta search though and consider what you’re using the beads for. Probably less selection if you’re selling what you’re making, the prices can’t be justified.
The people are nice, no like really. I’ve had a huge issue with the piss poor attitude at ‘HL’ and quit going there for many reasons, that being one of them.
Tons of stuff, just wish they’d keep the Sculpey in stock, and it’s buddies. They seem to run out and then never get it back in stock. I’ll keep shopping here, but won’t hold my breath if looking for a really specific item.

The store seems overcrowded with stuff and poorly organized. I’ve been to others which seem to have a better layout and its easier to find what you are looking for.
I’m sure it didn’t help that I was surrounded by screaming kids and way too many people in the tiny rows as we were searching for some simple everyday craft supplies that were no where to be found.
I’ll give it another try on a week day to see if its any different but the only reason I went here in the first place is that hobby lobby was closed on Sunday.