Longhorn Epoxy Floors

Okay so, here is your mixed review.
1. The work they did looks great. Our patio and garage look fantastic. We get tons of compliments on the beauty of those floors.
2. We had one small mistake on the day of. They put the wrong color on the back patio and had to redo it. No big deal. They fixed it. It looks great now.
3. This is the real problem. When we spoke with Jessica initially about our concerns with the back patio becoming to slick to walk on when it gets wet, she told us that her technician would put something into the mix (sand or salt, I don’t recall) to provide more grip in the surface. That sounded great so we asked her to do that.
Fast forward a few months later when the wet season happens. We are almost killing ourselves out there! So I call Jessica to ask her to have a tech come out and look at the floor to ensure it was treated. She told me «I’m not at the office to check your paperwork but I will call you when I get back there.» This was around 10am on a Monday. I called back around 2:30pm «I’m still not back in the office. I will call you.» I called the next day around noon and the day after in the afternoon. I’m getting all voicemails.
Now that was almost two weeks ago. I’ve left 3 voicemails and called 8 times total now with no reply. I’m not sure what to make of this but I prefer some communication even if only just to brush me off.
We will be calling Austin Epoxy next time.

I got both my garage floor and back patio done by Longhorn Epoxy in June. They look amazing — that isn’t the issue.
The issue is that I now know things weren’t done properly on the back patio. I was told that they add some sort of sand, so that when it gets wet, it isn’t slippery. Well, our dog has always slipped around a bit on the patio (but he slips on our tile floor inside as well). However, we just got a hot tub on the back patio and both my husband and I have almost broken our necks because the epoxy is SO SLIPPERY. It’s extremely dangerous and now I’m nervous to have anyone out on the patio if it’s remotely wet/don’t want anyone to get in the hot tub.
My husband called and spoke to Jessica the 30^th of December and let her know the issue. She said she would call back as soon as she got to the office. He called again later that afternoon and got a voicemail. She returned his call and said she still wasn’t back in the office and would call. She never did. We called twice Thursday, no response. Once Saturday, no response. Twice today (Tuesday), no response. It’s as if they are evading what they know is true — that they did the patio incorrectly.
This NEEDS to be fixed as it’s a hazard. When we did a walk through of the house, I asked if there was something they did on patios to make it not slippery when wet and I was told yes. I will continue to call Longhorn everyday, numerous times a day until we get a response.

They were fast, available when I needed, worked with my schedule, explained everything well, reasonable in pricing, and the final product was exactly what I expected. The did grind the floors as I was told by many more expensive places to make sure was done. The only thing that keeps that final star was that I see extra designs in some pictures and did not know that was an option. I would have loved a nice design in my garage.
I am planning on using them again to clean up the staining of my driveway and sealing that. The only reason I have not yet is that you can’t be on the driveway for a few days and we have not had any time to accommodate that yet. I would highly recommend you give them a try.

Company reached out to apologize for not getting back with us. Even though it was a little delayed, appreciate the extra effort. :)

Longhorn Epoxy Floors did a fabulous job on our garage floor. They arrived promptly and and did the job professionally. I would recommend them very highly.

I had Longhorn Epoxy resurface my garage in February of this year.
Positives:
Beautiful work done by Gabriel his designs are awesome.
I felt for the work they did I got a good deal.
They actually came back out twice to fix a small section of the floor that did not cure.
Concerns:
Need to work on better communication when scheduling appointments.
Conclusion:
If you want to get a quality epoxy floor with awesome design thrown in for free I highly recommend this company.
Their a small company (husband and wife team) and my only recommendation for improvement would be for them to work on their communication regarding appointments.
I have gotten several compliments on the floor especially regarding the compass design.
Check out the pictures I added they did a awesome job.

Extremely happy with Longhorn Epoxy Floors! Without hesitation I would certainly recommend them to friends and family. In a pinch on a Wednesday night at 8pm I called Jessica looking to have 1300+ square feet stained right away. Less than 48 hours later, in the pouring rain, Jessica and Gabe were at my house with their equipment. They were up front with me and asked for 3 days to complete the project so that they could assure the floors cured completely. The cost was much less than what I expected and considerably less than competitors. The floor came out better than I could have imagined. It is beautiful and durable. I will be using Jessica and Gabe again when I have my garage floor done. Support your local small businesses, especially when they do high quality work at reasonable prices. Call them. You will be happy trust me

I had L.E.F. redo my restaurant floors while we were closed for a week. I was out of town so I trusted them with keys to the building and that they would do the job in a timely manner and do it right. They did not disappoint. Jessica gave me updates and when I returned my floors looked great! The price was ¹⁄₃ less than the other quotes that I got AND they are a local small biz. I fully recommend them.

Based on the available options in Austin, I feel pretty confident that Longhorn is probably the best bang for the buck and easiest to work with. I did a 3 car garage epoxy. Jessica was very easy to work with, had a very flexible schedule and put my concerns to rest. We discussed the process, the costs and the 2-​star review from Mike B, and I came away with a pretty good feeling before the installation. The work was done fast and easy, without my having to be around to assist. Not to mention that their pricing was about 40% less than another competitor.
I was glad to support a local, family run business. But that being said, they are small so expect calls to be taken while on the job.
I’ve promoted this company to others including my realtor in hopes that they get more attention.
Why not 5 stars? I felt that the samples could have been a bit larger with a broader selection to get a better feel for what it would actually look like. A ~4×4″ square was hard to visualize.
Overall, great company, the work was done fast, it looks nice and the price was fair. I recommend them!

My daughter and son in law (a man who does his research) chose Longhorn Epoxy to do the immense garage in their new home and I was very impressed. A few weeks later I called and spoke to Jessica about doing my garage in San Marcos. I wanted a Dallas Cowboy Star prominently displayed in the center and her husband, Gabriel, did a fantastic job and I could not be happier with the result. They use Arizona Polymers products, which are the best. Like one of the other reviews, I felt so comfortable with Jessica and Gabriel that I gave them the garage door code so they could work while I was not present. Highly recommended; great people, great job and great service!

ABSOLUTELY FANTASTIC!!! They did 2 garages for me and the result was even better than I hoped for. It wasn’t just a job to them and the pricing was just as competitive as the quotes I received from others before deciding to use Longhorn Epoxy floors. The best thing I can say about them… They take pride in their work. I requested a Texas star design in the center of each floor and although it looked fine to me, they weren’t satisfied with one of them so they started over and did it again! I actually had to leave out of state before the job was complete due to weather (it was during those severe cold days we had and the epoxy needed more time to dry) but since Jessica made me feel so comfortable, I left her the garage door opener to finish while I was gone. Jessica sent me pics when the job was done and when I returned, I found that the pics didn’t even do the work justice. My wife and I could not be more pleased and the fact that they have a 15 year warranty means a lot to us since they take such pride in their work. They also had great communication. I’ve even called to ask questions about cleaning stains and got quick response and the suggestions worked like a charm. We plan to use them again for our driveway and possibly some stained concrete in the home.

This is a triple review. I’ve had them do my garage epoxy, do warranty work and do concrete acid staining on my porches. Gabriel is an artist. I’ve see a few garages out in Steiner Ranch that were done by some contractor and they aren’t the same. He cuts a line at the end of the garage, goes up the concrete along the edges and is meticulous with his work. There is a difference between people that do something to get paid and those that take pride in what they do. Gabriel takes pride in his work. That goes for the garage floor epoxy and the concrete acid stain they did on our porches. When they came to do acid stain I pointed out two little spots that seemed to have chipped (probably from my kids dropping there bike handles) and they fixed them on the spot. I’ve now referred them to 5 other people in Steiner Ranch and all five are fully satisfied and the price is fair.

Don’t expect to have a warranty on their work.
I’ve contacted them multiple times with nothing but promises and no results. The work they did was pretty good and they were responsive until they got paid, but I wanted them to come back just one time and better seal the corners because dirt is collecting in some holes and it just isn’t quite right. Jessica said she would do it, but never follows through. Makes appointments and doesn’t show, doesn’t return calls, etc. It wouldn’t take more than 20 minutes and I even offered to do it myself if they’d bring me the material… no response. I wouldn’t use them again. I’ll be calling someone else next time, and I’d recommend you do the same.
As a general contractor, their lack of response to me will cost them a lot of future business… some people just don’t get it.