Ideal Image South Austin

Do not I repeat do not get hooked. I got pressured after saying no multiple times and I regret it. Mostly because of the pricing. Was ridiculous. On top of that if you finance with their credit card they offer be very aware as I was lied to as to when the first payment and beginning of promo was and ended up going over the promo date because I was going off of what o was told in office. And now I am stuck paying 1100 extra. The credit card is also a setup for you to go over your promo length so you get stuck with the extra finance charge. They are not worried about their customers but only your money. Never will I refer anyone to get themselves into this mess.

Incompetent service, system and staffer.
I’ve been a lifetime member for 5 years, and working with this company has gone from delightful to disaster.
For the $ 4870 I paid, I received 9 treatments over 2 years and the ability for lifetime treatments at a discounted rate.
The hair has grown back thinner, but even after 5 years has never gone away.
The north/​south stores aren’t linked in their system, each location is treated as a clinic instead of the same company so you can’t go to the most convenient location without an exhausting process.
I’m only in town for 4 days this year and really needed a touch up, but between their schedule and this process it won’t work this trip home.
I wanted to know what compensation someone like me gets when the expensive lifetime membership does me no good because I live abroad now. Jessica, the receptionist at the south office, answered by saying, «I guess we would all just part ways at that point.» Ideal Image doesn’t part ways with a member — for a lifetime — unless there is compensation.
She grabbed my file to tell me the breakdown of my treatments, but it wasn’t even my chart. I wish I could say it was the first time they’d gotten my name or treatment locations wrong, but it’s been commonplace for both locations to be lackadaisical about it. I was once nearly treated in the wrong spot because an associate had me mixed up with another client.
Just bad. Wax or go elsewhere instead.

I am a full blown believer in Botox! My young hairdresser was complementing me on my skin and was surprised at my actual age! She thought I was thirty I am forty-​six! Thank you so much Crystal for the lovely work you do on my skin! Tiffany thanks for your great customer service! Yall always treat me so great!

So I hear these ads on the radio all the time, and decided to book my free consultation. They refuse to give you a quote over the phone which should have been a red flag but I went in anyway. Receptionist was nice and facility was clean, but the lady I met with to discuss my treatment options was pushy and rude. It’s over twice as expensive as other comparable service providers, and that’s after they give you the «hot new discount» they seem to always have. Such a scam. They won’t give you a quote on the phone so they can get you in their office and pressure you. Even if I had the money, I would not spend it here and I advise you to do the same.

I really wished I had read the bad reviews before I went to Ideal Image… Please do not sign any contract with these people. It’s a real SCAM! I usually don’t write bad reviews, bad I have to leave a bad one for Ideal Image. Worst experience as a customer, real waste of money and not good service overall. I deeply regret going to Ideal Image! The 5 stars review must be fake ones from their own employees…

Overall I am very pleased with my experience with Ideal Image at Brodie. I’ve completed 8 of my 9 treatments on my bikini area and have about 99% hair loss. The staff is very professional and it’s a real plus the ladies performing the treatments are registered nurses. I am always able to get an appointment that fits with my schedule and they are great about rescheduling if you miss one. The price is a bit of a shocker and I wasn’t a fan of the «If you walk out the door now you will never get this deal» tactic, but they have great financing options if you are ready to make the purchase. I would definitely do it all again if I had to.

Went for a consult today for upper leg and bikini areas. I’m a pro at laser hair removal because I’ve had some areas already done. She didn’t tell me anything I did know except they charge WAY more than anyone around. I mean c’mon, over 8 grand for two lower legs and a bikini area? Not sure how these people are even surviving. And the laser they use is a common one so don’t let them feed you that bull. Will not be doing my treatments here.

The people are nice and the prices average, but they do have specials throughout the year which makes this place awesome, had great results with laser hair removal for me dark coarse hair

Great experience with the Ideal Image locations in Austin, Texas.
All of the individuals that I have dealt with over the past several years have been very professional. I started out with my legs in south Austin and moved on north Austin do to bikini then last year underarms. I highly recommend both these locations. The time savings each week is totally worth the time to have these areas taken care of with laser hair removal at ideal Image.

What 5 stars! Ideal Image in the Sunset Valley location is top-​notch. They have quality employees and excellent service.
Some women and men find that hair removal can be a nuisance and annoying. With Ideal Image it’s a breeze. The laser hair removal process is easy and quick you can even do it on your lunch break. Don’t be scared, try it today and Ideal Image will make your hair go away.

I am like last person with mixed hair colors. I don’t care about the blonde hairs. The dark black ones have gone bye bye! I don’t shave for months!!! I love this place, and the nurses are awesome. Only caution is you must know what you are getting into for treatment. Listen to them because they will tell you exactly what to expect. Price is high but you decide if you want to pay that on cream and razors and time versus hardly having to worry about it.

I am more skeptical than most – and sadly, was hairier than most. But NO MORE! I’ve been a client of Ideal Image for a couple of years now – starting with underarms, then upper lip, then chin, and now, my well-​groomed nether regions! It’s amazing. The nurses who do the procedures – yes, they are nurses, are calm, comforting, and will go as fast or slow as you want. If you are sick of waxing and tweezing – this is the way to go!!!

I am undergoing laser removal and have found the treatment to be quite effective. After 5 treatments, the hair is almost completely gone. And the staff at the Brodie location is fantastic — helpful, friendly and professional. I enjoy visiting with them before and after each treatment. The medical staff (nurses) are especially good — highly professional and great at delivering the service.
I will be honest — laser treatment is a bit painful and it is expensive, but well worth it. I think I’ve spent 5+ times more than the cost of laser over the years for other hair removal methods, — none of which permanently remove hair and are as uncomfortable as laser removal.
I checked out other ‘laser’ removal systems — especially the ones that were offered to me non-​medical professionals in salons and/​or that did laser part time. I was always skeptical and am glad I ended up choosing a facility that has medical professionals overseeing the treatment.

How can I put into words the unbelievable feeling of joy and relief that I am feeling?! Since I was 9 years old I have been the not so proud owner of a full beard. I’m not talking about the cute and soft peach fuzz kind of facial hair that «normal» girls grow up with. OH NO, I’m talking about a 5 o’clock shadow that would put George Michael in the 1980’s to shame! The kind of hair that is so dark and coarse that it required three layers of makeup, a pair of tweezers and a razor in my pocket or purse at all times kind of hair. As I was growing up my Mother took me to countless doctors and specialists to test my hormones and wouldn’t you know it… they all said I was «normal». Heredity is a strange and wondrous thing. It makes us who we are and I am grateful to have such wild and free genes but seriously?! I’m a girl! I should have sun kissed, smooth, touchable skin!!! What happened? WHY ME?! The long hard road of going from a child with a beard to a young adult with a beard was horrifying. Bullying was just a way of life. Not wanting to go to sleep overs or camp or anywhere that would put me in the position to have to hide my shaving kit and wake up super early to beat anyone else to the bathroom to get rid of the evidence made for a depressing and lonely adolescence. The fantasy of boy meets girl, said boy reaches up to touch said girls face for their first kiss never happened for me. It actually took until I met my husband, 8 years ago, for a member of the opposite sex to even want to touch my face. Up until we met and started dating, me and closely romantic relationships were far from what you see in the movies. Walking around with the feeling that everyone was staring at me because I had better facial hair than their boyfriend was incredibly demeaning. Having to put on Glamour Shots style makeup every time I wanted to go out of the house was exhausting and it only made my beard’s shadow worse. Enter the Infomercial! When I was old enough to stay up late and started seeing all of the wax, hot wax, cold wax, no-​wax wax products out there that promised me ‘you’ll never have to shave again!’, I was like a kid in a candy store! I would beg and plead my Mom to send in 5 easy payments of $ 19.95 every chance I got for every product I saw. (God bless her for putting up with me) I remember how excited I would get when I had saved up enough money to send out for the answer to all my prayers. The package would come, we would read the instructions, follow them exactly and count the minutes until it was time to either, strip away, wipe away or melt away my personal hell and every time, those stubborn hairs would still be there. It was like they were standing at attention laughing at me for another failed attempt at trying to get rid of them. I’m not sure what hurt more, realizing that those beautiful women on tv who told me they knew what I
was going through and that they had what I was looking for to make it all go away forever was a lie or that I believed them.
Fast forward to two years ago when my husband’s job relocated us to Austin, TX. Well into my 30’s, I had already waved the white flag on the war against my beard a long, long time ago or so I thought. I was driving to work and I had started listening to a local morning talk show. Every day around the same time one of the on air personalities would talk about a laser hair removal place that could, once again, make the days of having unwanted hair a thing of the past. Hearing this day in and day out I started to think maybe going for a free consultation wouldn’t be so bad… at least I didn’t have to save up and spend any more money on another lie right? I was at a stop light and the advertisement came on and I put the number in my phone. BEST THING I’VE EVER DONE! I called Ideal Image on a Wednesday, I went in for my free consultation that Saturday and I walked out having had my first treatment the same day!
Weeks after the initial visit I kept thinking, there is no way this is working! No way that after 23 years of living with the pain and suffering of my unwanted facial hair from hell, that it’s this easy! Well, It’s not a lie, it works and yes, it’s that easy! I am beyond words excited and overcome with emotion to officially say that I have thrown my shaving cream and razors away FOREVER!!! I am finally, at 37 years old, free to wake up, wash my face, and go about my day like a «normal» girl. I have waited for the day that my life was my own and not ruled by a BiC for as long as I can remember and I am eternally grateful!
Thank you to the entire July 2012 through June 2014 staff of the Brodie Ideal Image for being so informative, understanding, empathetic and supportive. Thank you for listening to my stories and laughing and crying with me. Thank you for the countless hugs of encouragement during the especially rough times and thank you for giving girls like me the answer to our prayers and for making our dreams reality!

Only downfall is the price.
Make sure you have dark hair though, the blonde hairs don’t go away. But if you have thick and dark hairs this will change your life.
Clean facilities and friendly staff.

What can I say. Started with Ideal Image in another city. Transferred to the Brodie location over a year ago & LOVE the staff. Very professional, but feels like a family. The nurses are so thorough & informative. They are constantly ensuring I follow the necessary steps to get results. When I first started I was not seeing reduction. They told to me stay out of the sun because the «laser likes the color». Finally my hair started falling out! It has been awesome!
My hair has not come back (have done my upper lip, underarms & bikini). Has been a year since my last treatment. Still have my lifetime membership if I need touchups.
Laser hair removal is not the most fun feeling, but still beats shaving or waxing IMO. May not be the least expensive either, but it worked for me & was worth it! IF you want to get results, do what they tell you. These peeps KNOW what they are doing. Wish the location was a little closer to downtown. But otherwise, I love no more hair!

Ok people, these are the facts:
1. Laser Hair removal is the most painful thing a person can do to themselves. period
2. This is a very expensive way to remove hair. All companies are going to be expensive. Some may be less expensive then others But I don’t think you want to go with the cheapest service in town because remember they are pointing FREAKING lasers at you (near your vagina).
3. The staff at Ideal Image, Brodie Lane is very friendly!
4. They always call to confirm appts. They can reschedule if you need to. Are always on time for appts.
Now for my experience. I have been getting treatments for Lip, underarm and bikini for about 1.5 years. I hate the entire process because it really fucking hurts! But, for all 3 areas to be treated takes about 15 minutes so that’s not too bad. I am extremely happy with my results! When I look at my smooth underarms and bikini I am so glad I put myself through all the torture. I have really dark hair and olive skin so they had me on the laser with the highest heat intensity or some shit like that and I’l tell you I wanted to die. After about 7 treatments the hair that was growing back became finer and lighter colored so I was switched to a different laser. this laser is nicer. Still hurts like a Some-​Bitch but better then super heat ass-​hole laser. Also, the girl that does my treatments now is the BOMB! She is so patient with all my crying and flinching and answers all my questions with such great detail. Jillian is the best! I’ve had a few «traveling» nurses and they sucked. Made me nervous and took too long.
I recommend you do the following things before/​after your treatments:
–wear the numbing cream– it helps a teeny bit
–take a vicodin or some other form of pain killer or maybe 2
–don’t get any sun exposure to the treatment area about a week before
–don’t smoke pot, it will make you more sensitive to the laser
–drink mass quantities of beer /​liquor after treatment
–go commando when you get home

I wish I could write a better review for Ideal Image. I was so very excited about laser hair removal and saying adiós to my razor.
I started treatment 3 years ago on my legs, bikini and underarms. I have had over 11 treatments (10 – 12 weeks apart) on each area and still have dark hair growing back.
Here’s what I wish I knew before I wasted thousands of dollars:
1. Laser hair removal (LHR) is not completely effective and works differently on everybody. I have less hair than when I started, but still have to shave often. Any light colored hair will not be killed. The consultant told me I was the perfect candidate because I am fair with dark hair so all my hair would be removed. This is not true at all.
2. LHR HURTS. I used numbing cream but it only dulls the pain. It is also a bit tricky and messy to effectively apply. I told myself the pain would be worth it when all my hair was gone. I was wrong.
3. My hair did not grow back until more than 12 weeks after a treatment. That means while I was getting treated, I thought LHR was working. It was only after my 9 treatments that I realized the hair would grow back.
4. Guests are instructed to not have any sun exposure to the areas being treated. This was very difficult to do for 2+ years. If you do get tan, Ideal image won’t treat you, and your «lifetime warranty» is voided.
5. Ideal Image makes it extremely difficult to schedule appointments once you begin treatment. They overbook and have very little availability. If by chance you have to cancel, it is nearly impossible to reschedule within a timely manner. It is also difficult to get a return phone call from the office staff.
6. The Lifetime Guarantee does not guarantee anything except that you can pay a discounted rate (still hundreds of dollars) for more treatments if you’re hair isn’t gone, as long as you’ve followed all the rules including sun exposure and treatments within the correct time periods.
I very much wish I had done more research before purchasing my LHR package from Ideal Image. This was the worst purchase decision I have ever made. Laser hair removal at Ideal Image is definitely too good to be true and I should have known that. I hope this review helps someone from making the same mistake I did.

I was a little concerned about these reviews but when I received my consultation and first treatment I was completely satisfied.
Before going in, I received information from another Spa who is way less expensive; however, they didn’t explain treatments or provide a lifetime contract in case my hormones go wild. I decided to take my chances with Ideal Image because I feel the sales person was very upfront with me and I am the type of person who thinks «you get what you pay for». I like salesperson (s) ensuring that customers are informed and have a feeling they work off commission. Some might say you shouldn’t have to negotiate for cosmetic treatments but behind the scenes, that’s what it’s all about.
I went in for a treatment the very next day. The procedure was a bit painful but they explained I can purchase numbing cream for the next treatment. They also explained that I will not see a change until three-​four weeks — I saw the change in 3 weeks. The treatment totally worked. I still have several more but thus far, I’m looking and feeling great! Can’t wait to finish the treatments. Giving them a 4 until I’m done but for now, I’m super happy. Thank you 101X for the advertisement and thank you Ideal Image!

Umm no! This place is 99% SCAM. Do not ever go here. Read these reviews and dont pay too much attention to the obviously fake 5 stars!
I spent a lot of time reviewing laser hair removal and visited this place for a free consultation. The place is very impressive looking, the staff is very friendly and persuasive, but the entire thing is a HUGE aweful sales pitch.
I was taken into one of the rooms where they do the laser treatments and given a lot of scientific mumbo jumbo about how they have the best lasers and thats why theyre more expensive. The saleswoman (who like the secretary is dressed in scrubs but neither are nurses of any kind) even explained to me the IPL is not for hair removal and doesnt work at all (i asked because another place i was considering offered IPL treatments).
Finally we go back to her office to talk numbers. I have never been more shocked at how silly and absurd the pricing of a business was. It reminded me of the Time-​Share meeting i went to in Las Vegas last year but WORSE. She pulls out a calculator and chart and says things like «OK…so the back is $ 10,000, but 50% off today so thats $ 5000. The shoulders are $ 3,000 but we’ll throw those in there…» Etc etc, and the total came out to $ 7,700! I was like, are you kidding me? Every other place in town is between 1 and 2 thousand for several treatments. Granted, this is a 9 treatment package, but its still nowhere near realistic.
After i said no thank you, i have to do some more reasearch, the lady says she can only give me this sale price today. LOL. I say no thanks and she changes her story immediately saying she can give it to me for $ 5000 today and only today, but can leave the original offer open for 3 – 4 days. I say no thanks I HAVE TO DO MY RESEARCH.
Thank goodness i did, because i started googling this place and googling all the different laser types (there are 4 – 5). It turns out IPL was the first ever approved by the FDA for laser hair removal, although it does have other uses as well unrelated to hair. Lie #1. I also read tons of review that i linked above where people say they paid the outrageous prices only to be told the next day that the office was «booked for 3 months solid» and they would have to wait. No refunds or reimbursements. Other horror stories included many reports of people who had INCREASED hair growth on their facial hair and EXCESSIVE burning of the skin that this company has had chronic problems with.
This is a national chain and a national scam. Dont waste your time or money. There was even discussion on one review site of people jointly filing suit against this company. STAY AWAY.
There are still occasional people who get decent results and didnt get the extreme run around, but best case scenario they overpaid by 3 to 4 thousand dollars! Thats best case scenario!!!