Hero Painting Services

Gabe and his crew were great! Very professional, came early and worked late until the job was done. Most importantly when Gabe told me he would get something done it happened! Gabe and his crew delivered when they gave a timeline… and were very courteous and flexible when asked to make a change to the job here and there. Most impressive was that during the job a can of paint was spilled on brand new carpet and Gabe personally made sure that the carpet was replaced. I am so impressed with his crews professionalism, courtesy, and hard work. I would highly recommend Hero Painting to anyone with a big paint job. I will definitely be using them again when the time comes.

Reasonably priced quality popcorn removal. Messy job was done in a tight timeframe and clean up left the house looking immaculate. I’m very pleased with Gabriel’s crew.

Summary:
I really liked these guys, they were priced well, on-​time, reliable and very helpful. They made a couple big mistakes, but they fixed them right away when I complained. I will hire them again, definitely.
Long version:
I really like these guys. It was an exterior paint job. The estimate was thorough and solid (he guaranteed that price if nothing changed in what I needed), he showed up on time and was very nice and listened to me well. And it was a good price.
The painters showed up on schedule and got done on time. And they went to the store to get me samples of paint and put them up on little patches of the eaves so I could see what they looked like and pick one (no extra charge). They even let me change my mind about the color of some of the doors (I was using two colors) after they’d finished them already, also with no extra charge.
They also entirely replaced one door-​height shutter without charging me. There was a little wood rot at the very bottom, where the sprinklers hit it, and he said he could fix that no problem. But when they tried to take that one piece off, the whole thing fell apart. So they took it all down and replaced the whole thing with a new one without any hassle at all, and at no charge.
So why am I not giving them five stars? Because they did mess some stuff up, and I had to call them and have them come out to fix it. They responded right away, and fixed it very well, but it seemed like some pretty basic stuff for any painters, much less professional ones.
Most noticeably, they painted most of the doors without ever opening them. So not only were they pretty well sealed shut, and you had to tear the paint to open them, but the edges, where the door-​sill covers them by about ½ an inch, were left unpainted. Also they painted every single window shut, so again the paint had to be damaged to open them. And there were a lot of big paint drips left on the cement walk and back patio (purple, very hard to miss). And they missed painting one spot on the eaves (small, but in front).
When I called to complain however, they sent over a very competent guy who fixed everything (including razoring open the windows) quickly and smoothly. There was no argument, no hassle, and they were there right away.
Honestly, if the mistakes had been a little smaller, and not things that any painter really ought to know better than to do, I’d give these guys five stars. They were excellent in most ways, and well priced. But they weren’t perfect. I would hire them again though, and that says a lot I think.

My wife and I had purchased a home in Feb 2012. Before moving in, we decided to save the money and paint ourselves. The closer the closing date came, the bigger than project seemed for just two people. With only a couple of weeks before closing, we decided to see if we can get it professionally done (hoping that it wasn’t too late). We called about 4 companies and had them come over and give estimates. Hero was one of those 4 and ended up being the cheapest (by far in some cases).
Now that we had enough information to make a good decision, we started comparing. We immediately took the high priced one (ProTech) out of the picture. We liked the guy, but the estimate was way too much for us. In all honesty we almost decided not to go with Hero because they were the cheapest of the 4. Now understand that this decision was only based on my habits as a consumer. I usually abide by the «you get what you pay for» saying. However they were very courteous and professional so we kept them in. Ultimately, we decided on Hero because they were able to meet our scheduling requests with the little time we had before move-​in day.
Being our first big painting project, Gabriel was kind enough to educate us on the types of paint and his suggestions on our plans. We took his word on his suggestions and we were happy we did. We had 7 rooms painted with 8 different colors. Many of the wall corners were rounded and required a very fine vertical line where one color ended and another begin. All of these lines ended up beautiful in the end. Being a dude, I was a little worried about how 8 colors would end up looking (wife’s idea), but the inside of our house completely puts the outside of it to shame. We also wanted to remove an unwanted shelf glued on to our closet walls. They removed it and after the paint dried, we can’t even tell anything was there. Hero was very nice, customer friendly, and very professional. If we have another painting project, I will definitely call them up.
I’ve read over the two negative comments given on this page and would like to respond to them.
«Left message with no call back received» man:
This is a ridiculous reason to give a 1 star rating. Technical problems could have prevented getting the message to the right people. It is foolish to tarnish a public company rating based completely on assumption. If you don’t get a call back, try again some other time… common sense.
«Nightmare experience» woman:
She does a convincing job at making you feel uneasy about Hero. However, there are always two sides to a story. Gabriel’s response sounds exactly like the Gabriel that we dealt with. He was more than happy to bend over backwards helping us with any of our concerns. Don’t let this review scare you away.

Gabe and a his crew did a fantastic job! He helped us pick out colors and guided us through the whole process. Their popcorn removal, which must have been quite difficult given our high ceilings, was excellent. They came back for the few areas that needed touch-​ups, and our place looks amazingly better than when we bought it. BTW, I’m very glad we took the time to get this work done before moving in, and would strongly recommend anyone do the same, if possible.
Hero’s prices were *much* less than the competition. I highly recommend them, and Gabe himself is super friendly and knowledgeable.

Gabriel did a great job painting in our house. He worked quickly and left the place clean. I highly recommend Hero Painting Services!

What a nightmare and headache it was using this company. My finance’ and I had called Hero Painting based off of amazing Unilocal reviews. We needed a fresh coat of paint on the entire interior of our house. This is our first house, so we wanted one coat to give it a fresh, new feel. We also requested some drywall repair and cabinet refinishing. A man named Ruben Rivera came out to give us an estimate. Ruben was very courteous, and we hired him based on his detailed eye. We were informed that they would sand and caulk around all woodwork, match all paint exact, and that all the lines would be cut very nice. He also said our cabinets would be sanded and painted. He definitely cared about the customer more than the money. We didn’t hire him based on the pricing, but because he was so detail-​oriented. We trusted him SO much with our house. He viewed wall painting as an art form.
I started searching online to see who this «Ruben» guy was after we hired him. All the Unilocal reviews were talking about some guy named Gabriel? Turns out, Hero Painting has started contracting out their salesman jobs. Ruben does not formally work for Hero Painting. And apparently, the salesman (Ruben) and the owner (Gabriel) were NOT on the same page in terms of what a NICE paint job should look like. Their expectations were completely different. Ruben has a passion for nice quality art, while Gabriel seemed like he just wanted to get «in and out» as quickly as possible to obtain maximum profit. So on day one of painting (September 2012), Gabriel’s paint crew shows up instead of Ruben’s. Gabriel’s paint crew has no idea what Ruben had told us or what expectations had been set.
After a few days of Gabriel’s crew painting our house, my fiancé’ and I decided to stop by the house to see how the progress was coming along. We got there, and it looked like everyone had packed up and left us a half-​ass job. We called the owner, Gabriel, and he said they were finished. Why didn’t they call us to let us know? We were stunned that this is what they called «finished.» They did not sand a thing. All woodwork was rough. The lines were a mess. Paint was in places paint does not belong. Paint was dripping. Paint was on our new hardwood floors. The paint on our ceiling was not even close to matching. Some rooms had residue of left over paint from a previous owner, which makes us wonder if they even painted every room we paid for.
We also had dry wall repair done to the ceiling above our kitchen island. Needless to say, it looks like we had a massive water leak after they were finished. It looked worse after it was repaired. Ruben had told us the paint on the ceiling would match, but apparently Gabriel’s crew disagreed and gave us mismatching paint anyway. (I have pictures.)
After walking through the house, it looked like a disaster. Gabriel’s crew had to come back out the next day to redo everything. But instead of REDOING everything like they should’ve, they sanded OVER the painting they already applied, leaving us with a sandy mess and a dull look. They somehow lost one of the shelves to our kitchen cabinets. They left paint all over our back deck. They left all their trash in our garage to pick up.
After running around with these guys trying to get the paint job we paid for, the crew finally left and said they were not coming back. They abandoned us. Gabriel said the crew was not coming back and that we needed to settle the contract. While getting a huge attitude with us, he gave us nothing but the second-​degree on having «too high of expectations» because of what Ruben set for us. With the condition the house was left in, we were not going to pay the full remaining balance. Gabriel DID give us a hefty discount due to this (thank God because we were supposed to be moved in weeks ago, but they put us on halt). He also had a cleaning person come out to get rid of the mess his crew left us with. He also said he rinsed off our back deck for us, but there is still paint there to this day. But that money we saved went rightback to Ruben Rivera to FIX EVERYTHING WE PAID FOR.
Ruben came back with HIS COMPANY (Always Painting) and did a FABULOUS job! They fixed the errors that Hero Painting said «could not be fixed.» Our house now looks like a million bucks thanks to him. I wish I had known from the start that Ruben was with a different company. I would have given him my business personally right away before ever throwing it at Hero Painting. Gabriel with Hero Painting said sanding, caulking, and this type of detail is not common for a paint job. Well he must’ve lied, because Ruben came in and did everything he said he COULD and WOULD do. Get the premium paint job and go with Always Painting.

I undertook a full kitchen remodel this and tried to do as much as I could myself. I scraped ALL of the popcorn ceilings in the house and needed someone to re-​texture them as well as patch holes where I had removed interior walls. I talked to Gabe (Owner of Hero) after I had gotten quotes from other people that seemed quite high. I talked to him about my tight budget and he worked with me on the price. He also had a good eye for aesthetics and said for just a couple hundred more dollars that he could re-​texture all of the walls inside the house so that the walls and ceilings would match. We wound up with a great looking house that looked brand new inside. His workers are very experienced and did a great job on the patches and blending the new and old ceilings together. I had counted on doing all of the interior paint myself as well. For a VERY reasonable price, Hero also did my interior paint. In the end, I spent less than the original quotes that I had gotten for just the retexturing of the ceilings and wound up with a great looking result. Thanks Gabe! I am very appreciative!

These guys are fast. Gabriel and his crew performed the following work:
— finished two dry walls that were unfinished
— removed popcorn from one of our bedroom ceilings
— caulked the base boards and door trim we put up
— patched holes in walls
— primed and textured walls and ceilings
— painted walls, ceilings, baseboards, and door casings
They finished all of this in 2 days! We were very pleased with their work. They also were careful to protect any household items from getting dirty and cleaned up after themselves. The price was very reasonable as well. Gabriel was also prompt to replying to my emailed questions. I would definitely use them again for any future painting needs.

Just moved into a new house and needed a little painting done. Gabriel said he usually doesn’t do small projects but his team did a GREAT job! Very friendly and reasonable prices! If I need anything else done I will for sure be calling him!

Gabriel and Hero Painting Services did a phenomenal job of painting our Clarksville home.
After receiving three bids, we chose Gabriel not because he was the cheapest or the most expensive, but because his price was reasonable and I instinctively trusted his work. And his team didn’t disappoint. They meticulously cleaned and primed the house, and most importantly, they arduously replaced cracked siding and scraped old paint from our doors.
I also appreciate Gabriel’s willingness to help us pick paint colors. In fact, we followed his recommendation regarding colors and are truly satisfied. I highly recommend Gabriel and Hero Painting Services.

Called them to set up an appointment to have an estimate done. I left a message and never heard back from them. Ended up going with MTZ, because, wait for it, they called back, came over, gave me an estimate, did the work, and got paid! What a concept…

Super-​impressed. GREAT work, SO professional — everything done right away, on time, even worked on the weekends so that we could get our house ready for market. When we decided we hated a paint color we picked out, they came right back and fixed it the next day. So impressed I was compelled to write a Unilocal review :)!

Gabriel and his crew came out to do some drywall and paint some new construction in our yard. They did a great job with everything — all the details are taken care of and the overall look of the place is exactly what we wanted: sleek, professional, clean lines. Not to mention that they are really nice guys, and very quick and responsive to emails and providing quotes. I wouldn’t hesitate to work with Gabriel again.

Drop that zero, and get with this hero. Drop that aint’er, and get with this painter.
My house needed some work. Evicting a flock of angry bees had left gaping holes in the exterior of my house. The cruel march of time and the vengeance of Mother Nature had led to numerous pieces of rotting trim, a plug-​ugly dilapidated chimney, and grimy green siding.
A coworker referred me to Gabriel from Hero Painting. Gabriel came out quickly to meet me and scope the job. I originally wanted just the damaged trim replaced and painted. His pricing was so good that I ended up getting multiple pieces of trim fixed, my entire exterior pressure-​washed and completely repainted, and various openings and vents completely recaulked. My house hasn’t looked this good in years.
I enjoyed working with Gabriel and Hero Painting Services. They did a great job with my house, and I wouldn’t hesitate to call them again.

I hired Hero to scrape the popcorn ceilings in a house I purchased. It was approximately 2500 square feet for them to scrape and retexture. They showed up on time every day, did a very professional job, cleaned up afterwards, and stayed late on the third day to insure they finished within the timeframe they bid. It’s hard to find contractors you can trust, and I’m so glad I found Gabriel and his crew at Hero Painting.