GoWireless Verizon Wireless Premium Retailer

We were amazed at the customer service at Go wireless. We moved here from Georgia they set us up with what we needed. We were very happy! The staff was super friendly! So glad to have a store like this.

I came in stressed because I broke my iphone and needed another one quick. The guy that helped me out answered all my questions and walked me through upgrading my iPhone. I left with a sweet new phone and a good experience. Thanks!

I enjoy dealing with mobile carriers about as much as car dealerships, but damn if I didn’t have a fantastic experience today at this Verizon outlet.
purchased and activated an iphone here today over lunch. could not have asked for a better consultation or a more smooth or efficient transaction (was not a simple transaction, btw, involving two lines, service plan changes, mods to protection plan, etc). Guy who assisted me (Dominic) extremely pleasant, knowledgeable and helpful. He went beyond call of duty ensuring I was completely taken care of, happily answering as many dumb questions as I could throw at him, and going so far as to track down a phone case I wanted from another store and providing me a loaner case while I wait for other to be sent over. He did a very good job of selling his store’s products and services, without being pushy or annoying (or deceptive).
Do I feel better about paying $ 130/​month for occasional receipt of a signal and minuscule use of bandwidth which I’m pretty sure the carriers get for free? not even a little, but if I have no choice but to bend over and take it, I take solace in knowing there are some good folks working for the Company… who presumably don’t have much input in the cost of the company’s plans.
no question as to my 5 star rating here! highly recommended. As for others’ comments regarding limitations of this store, I saw no evidence of such.

Sales Associates knew nothing about the phone, and their «professional appearance» was atrocious! I got a new Blackberry Torch there 2 weeks ago the original Sales Associate was extremely helpful, however I went back there yesterday because my phone has been freezing up and I was there for 2 hours for a simple exchange of phones. Neither of the girls there knew how to use a Blackberry, so when it wasn’t letting me set up emails or get on the internet they said to wait a few days and try it again later. I also ended up loosing all of my pictures on my old Blackberry Torch because neither of them knew how to save the pictures to the SD card and neither of them knew how to work the machine properly. I ended up leaving out of frustration because I didn’t want to end up raising my voice at them! I will never go to this store again, instead I will drive out of my way to go to a more knowledgeable staff.

From the outside, this place looks like an actual Verizon Wireless store. I recently needed a new phone and I remembered seeing this «Verizon» store from the highway. It isn’t any more of an actual Verizon store than Best Buy or Office Depot is. When I went inside, the two employees tried to convince me I could do everything there I could an actual Verizon Wireless store could. It turned out to be untrue. Not only that, the two guys working there seemed more interested in playing with the phones themselves than helping me.