FedEx Office Print & Ship Center

My favorite place for DIY printing. The staff is always friendly and I can get in and out quickly. I have yet to wait for a printer and appreciate they don’t charge a USB fee for brining your own. Some other print shops add that minimum fee.
The print quality is what’s most important to me. This place seals the deal. It’s a excellent pint quality. I don’t get any random smudge or lines on my prints. That’s been a problem at other companies. I’ve been very pleased each time and have been rushed out.

I sincerely wish there was a closer FedEx to my home besides this one. I have never run into such a clueless bunch. I think the staff is unaware of their job. They ship stuff… or that’s what they are supposed to do.
I go here because eBay has an agreement with fedex for cheaper shipping. I genuinely miss the agreement eBay had with UPS.
Even USPS is winning in the service department compared to this FedEx

I come here to print things for my restaurant business. On the few occasions when the print machine doesn’t work for me, The staff has been more than helpful making sure I get my stuff printed and on my way as fast as possible. Great job! :)

Disappointed with the employees here. One lady stood there and didn’t help at all when I brought in a lot of boxes and I obviously was struggling. She didn’t bother to smile. I am not pleased with the services I am getting. I’m a frequent customer, working for a telecommunications company that requires a lot of shipping. Yet they do not treat me well. Don’t they know that they could lose business win my company? Sad to know.

Horrible. After charging me for a series of faxes it became clear they did not go through because of the malfunctioning fax machine they have. Then the rude clerk said I COULD NOT get a refund – because the manager was supposed to be there but wasn’t. Finally had to leave my receipt and phone number and never heard from them about my refund. Eventually called and was rudely told, Ya I think that got refunded. Never a word from a manager, a courtesy call, an apology. In short, a place I would never ever go to again or trust with my credit card.

I don’t have much to say except I get what I need done there but the customer service is just AWFUL. They make it very apparent that if they have to stop what they are doing even if that includes just standing there they are annoyed with you. I am officially dome with this location.

I have to say this is the most disorganized Fed Ex location that I have ever been to.
I was trying to ship phones to Ohio for a friend of mine and I purchased a phone box. Inside it has foam but, I didn’t need it since the phones were brand new and still in the boxes. I pulled out the foam and put the two phones inside and they fit perfectly.
I handed it to the guy and he said how much do you want to insure it for? I said well there is two I-​Phones in there so I need to cover the cost of those. He was like what you put two in one box? I said yes they were in their original boxes so, it’s not a big deal. He seemed irritated and I said ok $ 1,000.00 insurance.
We proceed to the counter and he swipes my card and said it’s not reading. I said ok try it again it is a brand new card. So, he does and same thing however, I watch him do it and he is scanning the side of the card without the strip. He barely spoke English so, I tried to tell him but, he wasn’t understanding. I had to take the card out of his hand and show him what he was doing wrong. Um Seriously!
I finally checked out and he said if you want you can fill out this survey or call this number to rate your visit. I don’t think he wants me to do that!
I will drive farther to go to any other Fed Ex location but, this one!

I generally don’t review an establishment until I try it three times but my experience here was so bizarre. I went in and requested to have a set of hardcopy documents scanned. They pointed me to a ‘help yourself’ desktop computer and a scanner, told me to read a set of instructions and then told me that I would need to scan the pages 1 by 1 on the scanner next to the desktop. I told them that my scanner at home does the very same thing but that I came to them to perform a bulk scan to scan a bunch of pages in seconds from a commercial printer/​scanner. They then told me they couldn’t scan my document unless it was on a thumb drive, which doesn’t make sense because I’m trying to take a paper document and get it into digital format (which precedes having the document available on a thumb drive), right?. You know, I could also send the document to someone by delivering it on a horse but you go to to a printing store for certain efficiencies. Their process and explanation was so inept that I just had to cry out. I proceeded to go to UPS by Westgate which did the scan and emailed to me in less than two minutes for $ 3.

The staff was super helpful. Even let me use 2 of their dollies to get my heavy boxes to my car. And I got ALL of my shipments.

I have only been here once, but thought I’d write a quick review. My experience at this location was very good because of the employee working there (Chris I think). I just needed a small job done, and it was done within a matter of minutes. He was handling three customers by himself, and was really staying on top of it.
When I went to another location (the one on Brodie Lane) for the same print job, the employee there took an hour to do it. He just wasn’t trained, and no one else working seemed to care to help him. I had to do this copy twice there (separate occasions), and the prices I was charged didn’t make sense (were different, and not the right paper type/​quantity). I didn’t say anything, because it wasn’t much, but it’s still not a good sign. I am also happier with the quality of the images in my document from the South I-​35 location. At the Brodie location, the images seem to be of a lesser quality than I-​35.
At this location, I was much happier with my experience. I think that the Brodie Lane management needs to train people better and not understaff their store on busy days. I think I stood in line at the Brodie Lane location for 5 – 10 minutes waiting while the employees were on the other side of the store doing something (I’m not sure what). One woman actually left after a few minutes because one guy came over and just went on the computer, then went back to what he was doing…
Well enough about that. all I can say is that from now on if I need copies done or something printed for a school project, this will be the location I will go to.

FedEx Office is my go-​to shop for all my printing needs. They are not too pricey and always get my (sometimes rather complicated) orders right. The manager is friendly, smart and quick. He is also willing to go the extra mile to make sure my projects are completed in time.
Like any store, it get’s busy at peak times, but I’ve never had a problem with the wait. You can also submit orders online or via email. I definitely recommend this shop for your printing and shipping needs.

I came into this Fed Ex needing to mail to large boxes with shipping prepaid and ready to go. There were two people working there and only 3 customers including myself. Then the one girl disappeared. leaving only the really slow moving guy. He finished helping the woman that the girl was helping but 15 min. later I’m still standing there and she’s still filling out papers while he stood there staring off into space, I asked him if I should come back in a short while and let him process the boxes, he agreed. I ran my other errand and When I came back nothing had been done, boxes still sitting there and the girl was back with another guy on a distant computer playing a game and she was vacuuming the back. One box corner was ripped and he was refusing to make a new box, tape it or offer any other solution. I didn’t have another box. It wasn’t until I called the company I was sending it to who have a big account with Fed Ex that he changed his tune. I was there an hour total just to mail some boxes that they didn’t have to pack. I just hope that they make to the destination intended. Next time I need to go to Fed Ex, I’m going to try a different location for better service. Which this one BTW is more next to Slaughter and doesn’t follow the addresses along 35. It’s behind the Wells Fargo.