Direct General Insurance Agency

I cancelled my insurance because I sold my car and will be purchasing a new truck. My insurance was cancelled on the 10^th of last month, so I should have only paid ¹⁄₃ of my $ 118 and received a refund of the rest. Today I received my refund of $ 1.51. I contacted Direct General and found out I was charged $ 97 for cancelling insurance on a vehicle I no longer own. Thank you for making sure I will not call Direct General tomorrow for insurance. You have lost a customer!!!

Definitely the worst auto insurance out there. My unoccupied and parked truck was hit by a Direct General insured vehicle and thrown into a neighbor’s yard. The driver tried to speed away but had messed up her wheels so much she couldn’t flee the scene of the crime. Police came, she was handcuffed and taken away because she had outstanding citations. With over 10 neighbors as witnesses this company tells me there is a 99% chance I will NOT be reimbursed.
When did hitting a parked car in front of someone’s house become questionable and require up to 30 days to investigate?
This is a loser company if there ever was one. If you get hit by one of their insured cars, I hope you don’t have to fight with their adjustors, especially Brian Wood and Daniel Dimmick.