Crestwood Suites of Austin

First reaction… Please read follow up. So it’s the cheapest option price wise in Austin. They let me check out the room beforehand to make sure it was okay. Not sure why other people would rent a room with gross stuff in it? Also pretty sure if you went to management with a problem like the ones mentioned, no toilet seat etc. they would switch your room… There is a red/​pinkish stain on the floor though. Didn’t see that till after. I just step over it. Ha.
It comes with a kitchenette (refrigerator, microwave, stove) which is cool but there are no dishes provided. Maid only comes once a week. You only get two towels your whole stay so you have to wash them. There is a coin operated laundry room. You must also provide your own toilet paper after you finish the role provided. There is a small workout room open ²⁴⁄₇. Parking isn’t very abundant. Sometimes it’s hard to find a spot.
I haven’t seen any bugs.
If you’re on a budget, I would recommend it.
UPDATE: So I did end up seeing four baby cockroaches, because I left some food out. Others were right, the Internet is spotty sometimes. I also got yelled at for sunbathing outside which is the stupidest thing I ever heard in my life. Land of the free my ass.

This hotel is the cheapest you’ll find in Austin, you get what you pay for. Its very dilapidated and sketchy. No soap or shampoo in bathroom and the toilet hadn’t been cleaned properly, but the sheets were clean. Others have complained of bugs, but after a thorough inspection of the room I did not find any. The people at the front desk were friendly and helpful though. Surprisingly my room was a smoking room yet it did not reek of smoke. WiFi worked most of the time and was pretty fast.

Cable didn’t work so no tv (guy came into the room to try to fix it), kitchen is straight out of the 80s, rooms are nothing to brag about about, no shampoo/​soap in bathroom, only 1 set of towels and asked 3 times before getting them. Only thing nice about the place was the Aston Martin dealership next door. Staff was nice but let’s face it, no one travels to see the hotel staff.

This is a caution aout booking a cheap hotel — even if it’s in a nice area like Crestwood Suites. The bathroom looked like someone ditched a body — a large red ‘substance’ was splattered on the floor… The cabinets across from the «blood scene» were bashed in — so you can only imaginge the story there. The mattress was only *slightly* better than sleeping on a box spring, the pillows flattened down to about an inch in height, no top sheet, and the *blanket* was about as thick as a sheet! This definitely ranks as the worst hotel I have ever booked, but a fun Unilocal review!

This place is gross. Roaches. Homeless looking people. It smelled like dogs and cigarettes. Awful!

Had a really nice stay. Great location for outside the city. The manager, Daniel, was very accommodating. Room was clean. Grounds were well kept. I would stay here again.

After reading reviews I was scared to stay this isn’t a 5, star but I give it a 3.9 out of 5 it was very clean staff was friendly n the beds were comfortable. Not like some of the other places I have stayed here. The only major problem I had was trying to enter the hotel after midnight! y key wouldn’t work so I had to walk to a side door to get in.

Checked in tonight around 9. Very nice staff. My room had cockroaches scampering around and was dirty. Went downstairs and asked for another room. They were very polite and explained they were short staffed and would be happy to move me. So I haul all my stuff alone to another room dragging my four year old along. I only checked for roaches and dropped my stuff so I could go to heb. I get back from heb to bathe my child and there is no toilet seat on the toilet… nor is there even water in it.
On the plus side they did bring me an extra pillow and asked extra towels like I asked. They are now moving me to my third room. Its extremely frustrating after I hauled everything twice already.
And now I’m in the third room. There is no coffee pot and its solo disgustingly dirty.

This was the worst place I ever stayed, bed bugs, cockroaches, and people with house arrest monitors. I would never stay there again, I was eaten alive by the bed bugs even though I never slept with the comforter, there was mold on the vent where the air from the air conditioner came out, so I slept in a warm room the whole night. I complained to the guy on duty but he either didn’t care or could not do anything for me. I travel quite a bit and this is what I would attest to maybe a. Third world country hotel. I am very disappointed

I was nervous after reading the reviws. I booked through priceline so I did not know what I was getting until after I paid. We traveled to Austin for the RTX convention for my son. We were pleasantly surprised. The room was spacious, very clean and brand new materresses (still had tags) and new television. I would definately stay again. The manager was friendly and let me know it was new owners and they are working hard to improve the property.

The basic foundation (building, kitchen, bath, work out, parking) are okay. It’s the very poor condition of everything else. I need a clean place to stay. Mold on the shower curtain, stains on towels, long black hairs (not mine!), rips and stains on the blankets, gravel or dirt on the dark carpet. The pillows had no pillow protector, just the pillow case and the pillows smelled like sweaty humans. I would prior wash any kitchen utensils you use. Tried to get another blanket and the front desk offered me one that was worse than the one I already had! Austin’s board of health should check out this hotel for sanitary reasons. My stay was prepaid and I was too lazy to find another place. Really need to read reviews and take them seriously. I don’t think they have a manager that knows anything.

I was working in the Austin area for about five weeks, Monday through Friday, and needed a place to sleep while I was trying to buy a house. I was hopping around different extended stay hotels. I only needed a one bedroom, so that’s what my review is for.
For the price, this is pretty much the best option I found. They offer a full size refrigerator (with a freezer), not the college-​dorm like fridge that other places offer. You have a sink, a two-​top stove and a desk area. The beds are actually kinda comfortable, instead of other places I stayed.
The gym isn’t too bad either. They have multiple machines, including a treadmill, exercise bike, pull-​up/​abdominal crunch setup, and then a weight machine that offers four different workouts.
The wifi was somewhat sketchy. Sometimes it would work and sometimes it wouldn’t. My last week staying there, it did not work at all. I asked the guy at the front desk and he said they were in the process of upgrading it, and it would «be faster than ever.» Of course, the day they were to complete the work, was my last day there… so I would assume that it has improved.
The downside is that they didn’t offer a breakfast. That would’ve been nice, but I still had options to make breakfast in the room.
Bottomline: This place worked. It wasn’t great. It wasn’t five-​star. But, it was the best option I could find (out of four hotels I tried) that was a low price.

Needed to sleep and only hotel anywhere near Austin that seemed to have vacancies thanks to SXSW. We checked online and prices were $ 140. Called and they said they’d save us a room. I asked if Dylon (the worker) wanted my name and he said he didn’t need it. «I’ll remember you,» he said. When we got there, he said the room was $ 195 for the night. !? He said he’d give me $ 10 off (thanks a lot!) for AAA. He was nice enough though. Gave us 313 after we asked for two beds (we had three unrelated people). When we got to the room it was kinda smelly but looked ok. Then we noticed there was one bed. I called down & he apologized and said he had no two bed rooms. He then offered us an extra room so we would have two. This was 1am when we got here and we hoped they’d knock off more $$ because no one else was going to stay. So we got the second room and one of the hair dryers started clacking, smoking and sparking when we tried to use it. Beyond that it was a sleep. Comfy bed and all.

Older facility with lots of miles. Clean room and lobby. Wouldn’t say We were comfortable. Mattress was kind of thin. Comforter thin. Fan in bathroom super loud. Anemic shower:-(Older CRT TV. Smoke detector was hanging from the ceiling by a wire (I fixed that one). Only stayed here out of desperation because everything else in town was sold out with inflated prices for the USGP, and at $ 530 total cost for 3 days, it definitely was not worth the cost!. It’ll do if you have no other options.

I stayed at Crestwood Suites for four nights from ¹¹⁄₁₅ to ¹¹⁄₁₈. I went into the place with an open mind even though I read some bad reviews from not only Unilocal but a few of the travel sites as well. That being said, I did go there with relatively low expectations. I’ll also add that I wouldn’t have normally stay at a place like this but it was the only place that was available that didn’t immediately raise its rates due to the Formula One race in town. As long as my room didn’t have bugs and it wasn’t filthy, I would be just fine.
I checked in around 10 PM after driving all day. The woman working the front desk was friendly enough while we checked in though she led us the wrong way when giving us directions to our room. No biggie. The lobby didn’t strike me as being particularly dirty and it was on par with what I expected for $ 60 per night. I didn’t notice the bad smell that others have mentioned though it did have that old smell.
After entering our room, I think we were pleasantly surprised (remember low expectations are the key). The room wasn’t dirty as much as it was old and dingy. The only thing that gave me pause was the chair. It looked like it hadn’t shampooed in years so I used it as a luggage rack since the room didn’t have one. Everything else looked acceptable for the price.
My wife immediately checked the bedding for signs of bed bugs and didn’t find any. She did notice that the comforter, sheets, etc weren’t exactly clean. I wouldn’t say they were dirty because they appeared to have been through the laundry but there was lint, a few hairs, etc. She thought that maybe they had been dropped or drug across the floor either while pulling them out of the dryer or when making the bed. The bathroom looked old but it was also clean and usable. The only other thing I’ll add is that like another Unilocaler, I wasn’t really comfortable walking barefoot because the carpet was so old and like the chair, likely hadn’t been shampooed in a while.
After bringing it to the attention of the front desk, the bedding was replaced by the time we returned from dinner. There aren’t many food options in the immediate vicinity but we found something a couple miles away. I’ll also mention that I never felt unsafe in the parking lot. The location of the hotel isn’t bad. It’s off the interstate in between a boat store, car dealership, some other buildings, and apartments. I found some pretty nice cars in the parking lot (much nicer than my Mercury Milan) so I wasn’t worried about it. After five days/​four nights, we didn’t experience any issues.
After four nights, we didn’t experience any major problems so I was prepared to give this place a two star review. I waffled between two and three but I felt two was more appropriate since the carpet and furniture could use a good scrubbing if not replaced. Even so, this place was only $ 60 per night. I was a little paranoid the first night afraid that every itch was a bed bug. After that, I slept soundly each night. The bed itself was decent and even better than I expected. The pillows sucked so fortunately, we brought our own. There were no signs of ticks, bed bugs, or anything else in our room until the very last morning. Right as we were getting ready to check out, we noticed a bug on the wall. After a little more observation, we determined that it was likely a cockroach. Based on reviews from other sites, this appears to be an ongoing problem. For that reason, I dropped my review to one star. I wouldn’t stay at this place again even if it were the only option. I’d much rather make the drive from Round Rock or somewhere else.

This place is a little scary. I was placed here on a business trip and its not the fairest of the fair by far.
Its definitely a budget place but its definitely not worth the accommodations. The floors I wouldn’t walk on without shoes on. The different smoking and non-​smoking rooms kind of blend together. The parking lot is a little shady.
Sorry. I won’t be staying here again. If I were you, I’d spring another 10 bucks and go somewhere else.

The only reason this hotel got a star was for the incredibly nice housekeeper Michael. Our room had ticks in the bed and above the headboard and Michael helped move all our stuff, we left after that and went to another hotel.

The beds here are very hard and uncomfortable, and maintenance is barely acceptable, but if you can get a great deal here, as we did, it might be worth considering if you’re on a budget.