Staybridge Suites Austin Northwest

WOW WHAT A GREAT PLACE! First of all they have fantastic prices! This place is very clean. Free breakfast free dinner with beer and wine. Heated swimming pool great workout /​fitness room. Free laundry facility. Friendly staff including the general manager Mr Patel. Free shuttle service also!
From California, this place is going to be my new home away from home!

I really enjoyed the stay as always I slept good and the customer service was good and the breakfast
was good that morning.

Single night stopover in Austin for UT event. Property a good ways out in the burbs, a few places (coffee, restaurants, etc.) within a couple of miles along the freeway, but hotel is not in the newer sections of town.
Property was well used, lots of folks, though not new, it was clean. Room was large with small mini kitchen, ample sitting area. Standard breakfast in the AM, mostly frozen or precooked food heated up and served on buffet, accompanied by yogurt cups, the ubiquitous waffle iron and cold cereal, some fruit. Staff very courteous and welcoming, no issues at all with stay, would consider again if the drive back into town was not quite so far.

On the plus side the hotel is conveniently located near freeway and easy to find. Not clean. They provide breakfast but tables are not cleaned throughout the serving hours. Found one coffee table in eating area that was too dirty to use on Saturday and still not cleaned by Monday morning. Carpet in the room on the first floor was unattended to near walls, ie. not vacuumed. There was a large tear in room carpeting as well. Day clerk not helpful in resolving concerns.

Overall stay was a solid 4 stars. I’ve never stayed at any of this hotel locations.
Since Austin’s hotels were basically booked, I lucked out in getting a room here. PAID 159W/​TAXES = 183 for one night. Meh. I have to mention that other low chain hotels were at $ 200 w/​out taxes, so I was lucky to book one of the last rooms here. The location was suitable for my needs. I was able to go to the Oasis in approximately 20 mins which felt like 10 and drove to the PAC (Leander, Tx) in 15ish minutes.
Hotel was clean, fast check-​in/​out, room was stocked with anything you needed, continental breakfast, and sufficient parking
Funny for a hotel that claimed to be booked solid there were a number of empty parking spaces, even in the adjacent hotel.
See pictures.

I travel almost weekly for work, so have stayed in a variety of hotels to compare to. I had several complaints about this hotel I won’t stay here again. For starters, one of the beds made my legs itch like crazy, and had a major indentation from people sleeping in it. Luckily there were two beds, so I was able to hop into the second bed, which was fine and comfortable.
My second complaint is that there wasn’t any hot water in the morning. Maybe they ran out? I highly recommend taking a shower at night, unless you want a semi-​cold-​to-​lukewarm shower.
The fitness center isn’t too bad. However, 2 of the treadmills were not working completely up to par. The bands were lose and felt like I was running unsteady.
The room was clean, but was worn with stains here and there.
The walls are thin, but I’ve stayed in worse. Either way, it’s a drag to be woken up by your next door neighbors in the middle of the night.
The breakfast was OK. Nothing amazing, but many options. The fireplace in the eating area is a nice touch and I love the natural stone.
Lastly, when I went downstairs to ask about the hot water status, I learned that there had been an incident involving two prostitutes that had stabbed one of the hotel guests and robbed him. The lobby was swarmed by cops with semiautomatic rifles from all directions. I was escorted back to my room by the police officers. I was more impressed by the cops, their response time and professionalism, than the hotel.
Considering that the front desk staff knew that I was having issues with hot water, witnessed an incident response and was concerned about my safety, I am surprised that the hotel has made no effort whatsoever to compensate or partially refund my stay.

Stayed here last weekend. Nice hotel, mainly for long term stays. Rooms are about the size of a studio. But you do get studio amenities.

It’s an alright place to stay. My boyfriend stays here for work months at a time, and I usually come spend a few days with him from time to time.
Anyway, the hotel is on 183/​Research Blvd. It’s clean and looks new, but it’s obviously been open for some years. And it seems to be a safe location.
Tues– Thursday evenings food is served downstairs. Stuff like hamburgers. I’ve never gone down, so I can’t talk much about it.
The hotel is cool. Nothing special, but definitely better than some others.

Stay on the lower floors– the elevator has broken down the last three times I’ve stayed here. And they don’t fix it quickly. It’s been 2 days now.
This is a hotel that my company puts people, and I have recently told them not to. The rooms are fine, but the service (particularly the night service) leads something to be desired. The elevator breaks a lot, and if you are on the fourth floor and need to lug suitcases or equipment back and forth it’s a pain. Breakfast, while included, is pretty icky. They do have free cheap wine and beer if you need that at the end of the day (only Tues-​Thurs).
Story to exemplify, i was checking out of the hotel, room on 4^th, no elevator. I needed help with my bags, because I had an injury and couldn’t carry everything. Checked with the front desk, they wrote it «in the book» that someone would be available to help me at 6am. I called at 6am, got a very irritated front desk person, who came up and proceeded to drop my suitcase down the stairs on landing at a time. Luckily I didn’t have anything fragile, but come ‘on.
I just think we deserve better.

The place is great! Good size rooms with extra sofa bed, kitchen and great complimentary breakfast buffet. Place is very well kept. Front desk staff are very hospitable and pleasant. My husband has been staying here for a few weeks (work related) We are just visiting !!! I love it and my son enjoyed the pool. I would definitely had given this place a five star rating, but I would work on the cleaning/​house keeping Department I had several issues. Over all this place is great. The staff/​team were great!!! As to the management team: they need improvement making staff and guest welcome. I saw the manager on numerous times and never did he smile or say hello or ask us how was everything. I also noticed his staff seemed intimidated by him. Abraham and the young lady w/​child (I forgot her name) where a plus to this establishment not to mention the kitchen staff they where awesome. Breakfast and dinner was great.

We checked in after 6pm on Sunday, after being at a Easter event all day and just wanted to get into the room, bathe, and relax. We’ve stayed at at least one more of these places in Houston and Clear Lake, so we expected things to be OK. Nothing doing!
From the receptionist who seemed liked she really didn’t want to be there (her personal phone kept beckoning her with its incessant beeping, alerting her to a couple of text messages) we felt our good day slipping into a bad experience.
Next, the toilet seat hinge was broken, so whenever I sat on it, it slid from underneath me and pandered off to the right. WTF? You would venture that no one must have reported it, but I say that if a housekeeping person was truly doing his or her job, this would be reported already and if the maintenance person really cared (and had the part), this would be fixed. AWFUL MAINTENANCE!!!
Also, during our showers, the bathtub filled to just up to our ankles. When cleaning the bathtub for my little one to get in, I noticed that it didn’t take much for the seemingly clogged tub to fill up with water. BAD MAINTENANCE!
I gather that the folks who «mis-​maintain» this establishment either aren’t supported by those who oversee them or they plain just don’t give a damn, which is more than likely. A pay check means doing the least amount to get your hands dirty, even if it is at the expense of customers getting theirs dirty.
I gave it two stars because they at least had a bed in the room. Best pricing in this part of town… but you get what you pay for!

I came here on a business trip and really enjoyed my short stay here. From the moment I arrived the front desk staff were very gracious and extremely friendly. The room was very large and comfortable, great value for the price paid. I rested very well, my room was very clean. I did not get to stay long enough to truly appreciate all of the amenities offered in the room. The breakfast was a nice treat, served on nice dishes and the breakfast room is very bright and welcoming. I would definitely stay again.

After a 22 hour road trip from Milwaukee, WI to Austin, TX not sure my review is valid. I am sure I would have loved the first bed that was put in front of me.
But, Staybridge earns their 4 stars. It was a bit nicer than I actually needed. A full refrigerator, stove, couch and coffee table.
Bed was comfortable, rooms were extremely clean and there was a complimentary warm breakfast in the morning.

Great quality! The rooms were amazing, with full kitchens, living rooms and bedrooms! We stayed here for a week and were treated like royalty by all the staff! If we are ever in Austen again we will definitely consider this place again!

i know, what’s up with 5 stars for a 3-​star hotel, right? but seriously, for what staybridge is, this one is absolute perfection. we usually host our out of town guests at our home — but due to some unforeseen circumstances (mainly our house burning down… on christmas morning… yeah, we’re those people) we were unable to host the whole fam damily when they came to austin for our daughter’s graduation from high school last weekend.
my bro and his wife used their points to stay at the high-​falootin’ and always lovely renaissance hotel at the arboretum. i’ll review them separately because they’re not on the same par. but suffice it to say that my bro doled out major pointage to stay there.
my folks do not have points. so i used my trusty friend priceline to find them a place near our home. and luckily for us, i chose staybridge suites on 183 between spicewood springs and anderson mill roads. and my folks commented, oh pretty much daily, about what a great deal i got for them at staybridge.
the hotel is pretty much brand new so everything was crisp and sparkling. true it is on the access road to 183 but once you are inside, you’re not really aware of that. rooms are very comfortable and spacious, the employees are friendly and helpful, there is a fitness center, a small pool, and an office area (i assume free wifi but did not verify that). the rooms are all suites so you’ll have a mini-​kitchen completely stocked with dishes and glassware.
on top of all of that, they offer a free warm breakfast buffet every morning and a complimentary happy hour tuesdays through thursdays.
everything was really perfect, and my parents did not for one second look wistfully at the renaissance when we went to pick up my brother and sis in law. they were over-​the-​top happy. and when they’re happy, i’m happy!
in their niche, this 3-​star gets a 5-​star high-​five from me.