Breeze Salon and Spa

I’ve been to many Aveda salons and I have now found my favorite, or at least my favorite stylist — Elizabeth. She was awesome. I got the best haircut I’ve had in a long time. She was so professional, attentive and took her time with me. She did exactly what I wanted which was take me from a frazzled looking mom of 3 toddlers to a hot mom. I actually live in Dallas but will come back to have her work her magic on me.

I recently went to the salon and took my 3 teenagers with me. Our stylist Elizabeth was fantastic. She was very professional and connected well with all of us. My cut, my sons cut and my daughters cut were all done very well. I am very pleased and will be returning.

Could be better, could be worse. My experience was fairly mediocre. I went in about 3 – 4 months ago for a simple cut. The overall experience wasn’t bad. I was a walk-​in, and walked in to a fairly empty salon. I was able to see Mariela pretty quickly and they gave me a complimentary beverage while I waited.
Part of the normal salon experience is discussing your haircare routine with your stylist. This being an AVEDA salon, part of their job is to convince you to buy their products from them. We were discussing my haircare routine and I mentioned that I don’t use traditional shampoo anymore, that I switched to a cleansing conditioner. I feel like cleansing conditioners are pretty normal nowadays, there are plenty of infomercials featuring a variety of celebrities hawking them (think Wen, before the hair loss scandal). Anyway, as soon as I mentioned that I use this she looked at me in horror. «CLEANSING conditioner?!?» she said, emphasizing the cleansing part. The way she said it made me think she had no idea such a product existed. She then went on to state that I should make sure there was no alcohol in the product, since it could dry out my hair. Why she thought there even might be alcohol in it, I have no clue. That little experience really turned me off from the salon. It showed me how poorly trained they are in haircare products (aside from the AVEDA line, which I guess doesn’t contain a cleansing conditioner).
Since I was there for a cut, and not for any of the products, it didn’t really affect my experience, but it did make me never want to buy any of her recommended products since I felt like she didn’t really know what she was talking about in that regard anyway.
The cut was ok (I’ve never asked for anything bold, just a trim, layers and bangs). While I was there, I scheduled a future appointment. Fast forward to three months later when they called to remind me of said appointment, I ended up being busy at that time and tried to reschedule for the same day. The stylist was unavailable for other times and the salon didn’t really make an effort to reschedule for other times, so I never went back. I’m really ok with that.

Great experience with Mariela. I did not request a stylist since this was my first time at this salon (just moved to Austin) and Mariela was great! She cut my hair exactly the way I wanted and it looks clean and fresh. I showed her a picture of the cut I wanted. It was a new style for me, so I was a little nervous but she was very helpful and gave great suggestions for how the cut would look best with my face, etc. I will definitely be going back to her in 3 months for a trim (already scheduled).

I’ve just moved to Austin recently and was looking for my new AVEDA salon. I have been and will continue to be a loyal AVEDA client. I will not, however, be returning to Breeze Salon. When I called to make an appointment, I asked about the prices. I was asked the length and texture of my hair. I let the receptionist know my hair was shoulder length and that I have very fine (thin) hair. I was quoted a price based on my hair length and texture, as well as for for Elizabeth, an entry-​level, less experienced stylist. I was quoted a price of $ 35 for a haircut and $ 55 for partial highlights. I also asked about a discount they have on their website. It said $ 20 off for new clients and to mention it at the time of booking an appointment. So, I booked an appointment with Elizabeth. I must agree with a few of the other reviews stating the salon was empty, except for myself and one other client. I found this strange for a Friday before a holiday weekend. I was given a consultation and asked many questions before Elizabeth began working on my hair. I felt some of the questions to be silly, but I also appreciated the thoroughness of the consult. I even called my former stylist at my previous AVEDA salon. I gave Elizabeth the formula used to color my hair, so she didn’t even have to try to match it or figure anything out on her own. When the consultation was over, I was told I had longer than shoulder length hair and that my hair is medium textured. (I’ve had this hair for a while now, so I know the length and the unfortunate thin texture.) So the original price I was quoted went up to $ 40 for the cut and $ 60 for the partial highlights. I was also asked if I wanted to add a deep conditioning treatment (I’m unsure if the exact name of the treatment.) I was told it was an additional $ 30. I was unsure about the treatment. My hair is pretty healthy, and I wasn’t sure I wanted to spend the extra money. Elizabeth said I could think about it and decide later. She stated the total cost was $ 130 if I chose to get the extra treatment and $ 100 without it. I was then told to sign papers. I have never seen or heard of such a practice. They had questions such as when was the last time my hair was cut or colored, etc. In the margins there were prices handwritten for what I was having done. I signed the papers, and Elizabeth began foiling my hair. When Elizabeth was shampooing my hair, she asked if I wanted the deep conditioning treatment. I said sure, because I had the $ 20 off discount for being a new client. It came out almost even. When I went to the counter to pay the receptionist, I was told it was $ 155. I questioned how this was possible. I let them know I was told with the extra treatment, the cost was $ 130. I also reminded them of the $ 20 new client discount. This should have made the cost $ 110. I was told that was incorrect, that there was also a gloss put on my hair that was an additional $ 25. I explained I was not made aware of that and asked if that was a regular practice to do with clients. I was told no, it wasn’t normal practice. They then showed me the papers I had signed. In the margins, they had added the gloss treatment after I signed the papers. I felt like I had no choice, so I paid the bill and left feeling completely scammed and shocked. After thinking about it further, I realize I should have refused to pay the extra amount. I just didn’t know what to do at the time. Now, I know I will not return to any of their locations and will warn others via reviews of their business practices. I would love to hear back from the salon manager to resolve this issue. To other potential clients, be very careful about how you are charged for services. I gave a 2 star rating for the unfair business practice. Elizabeth did do a satisfactory job on the partial highlights. The cut is simply… ok.

Wow! This salon is so nice! I am not from Austin, but my hair extensions had fallen out and I wanted to just go ahead with a short haircut. After many phone calls to salons, I finally found this one and they fit me in on a Friday night at 8 PM!
When I walked in, I was immediately greeted by a wonderful girl at the front desk. She say me in a small cozy waiting room and brought me an iced green tea with an orange!
My hair stylist was wonderful. He gave me a great shampoo and a peppermint conditioner that he applied a hot towel on, to stimulate the scalp. It was AMAZING! A cold chilling tingle that was magnificent.
We talked about many different options, to help my hair grow out fast and healthy (I’ve been on Oral Chemotherapy for over a year) my haircut was quick and looks great.
During it the front desk girl gave me an awesome complimentary hand massage with some bad ass lotion, while my stylist blow dried and curled my sorority bob haircut!
All of this royal treatment in a beautiful, friendly, and super clean salon was only $ 35! I was shocked! I won’t be going anywhere else, not even to a place where I live in Houston!

I went in (walk in) and was greeted and helped immediately. They offered a beverage and set me up with a consultation. David was great. He really listened to what I wanted and took his time. I am very happy to have found a new salon and new stylist! They are so friendly and genuine! The hand massage was a nice treat too:)

This place is great! I get my hair done my Sarah and she is a phenomenal colorist. Both times I have been to her my hair has turned out better than it has ever looked. She also is an expert at eyebrows and makes them look fierce. I don’t trust anyone else
In Austin to do my hair!

I visited this salon on Monday, May 18, for a partial highlight and eyebrow wax with Sarah. I was seriously pleased with the results. My color looks better than ever! She is definitely the stylist you want to go with.

I had my ombré done by Sarah S a few weeks ago and it looks amazing!!! She did such a wonderful job and I couldn’t be happier with my hair!

I have known Sarah for 4 years and she has some serious talent! Her highlights always look amazing and blonde! not yellow blonde! Also, my hair grew 4 inches after getting a keratin treatment!!! If you get a keratin treatment twice a year I guarantee your hair will grow much faster! So happy!

I went to the salon to get my hair cut by Sarah. Sarah was prompt when I came in for my hair cut. She was very friendly and professional. I didn’t have an idea of what I wanted my hair to be styled as, and left it up so Sarah. Sarah styled my hair to fit my face. It was the best hair cut I had ever had. I will be back to get my hair cut from Sarah again.

Do not go to Breeze! I was iin Texas for a week and decided I’d try an Aveda salon, unfortunately I can only say I had the worst experience I have had at a salon yet not just with the outcome but the horrible service
I made an appointment A SIMPLE root touch up which I could’ve done myself, and a few more highlights that was IT, I made it clear no bleach blonde or low lights, I also was thinking about a hair cut but midway through changed my mind, thankfully.
WHAT I GOT:
1. A completely empty salon, I have never seen an empty salon on any day of the week and have gone to all from Supercuts to the high end Brentwood/​Bev Hills places and paid low and high prices. NEVER have I seen one empty. Bad sign already. When I walked in there was no one there, until 10 min later Megan the receptionist walked up and said sorry she was just hanging out in the back. Then Sarah the stylist arrived 5 min later, so I was on time and began about 20 min late.
2. Sarah the stylist brought me paperwork with prices which was fine, until I saw that they were double the prices on their website. She asked me to sign these papers, which I have also never experienced before and I really shouldnt have, no Aveda does this that I’ve ever been to. She said that she was a level 3 stylist, assuming this is a good thing and she should be even better as a stylist than lower levels I agreed. The sad part is, what I wanted was so simple that it would only turn out well, or so I thought. Keep in mind I could have achieved what I wanted from a box color and she did anything but what was on the paper I signed. Looks worse than how I walked in.
3. Midway through I had a feeling she did not know what she was doing as she put all the foils for a partial highlight in very quickly and i could see how chunky and not close to the root they were. She said she works «fast». But, I figured she would blend it up and was knowledgable enough to fix, if need be — as any other salon would.
4. I thought wrong. Before I could say anything once it was done she said that their lighting was very bad at the salon and that I should look at it in a different mirror, excuses. I went to 4 mirrors in the salon and couldnt believe my eyes. I thought perhaps it was just the lighting as she said so I went to a store nearby to look as it was so badly done. The roots I wanted covered only looked worse, how is that possible? The highlights are an inch of the root or more in some places all uneven and like tiger stripes as, she added a full headband of dark in the middle? I clearly said no blonde she agreed and I showed her several photos, of HONEY color she still put in platinum just like her own hair.
5. On top of all of this, you would think she would at the very least not charge or apologize or FIX right? Well I called to come back and have her fix she did not speak with me, as a normal stylist would, she did not call me to apologize or find out what was wrong, as a normal stylist would, and the receptionist’s answer to almost eveyrhitng I said was «I don’t know» so when I asked to speak with the manager or owner since these two ladies Sarah & Megan clearly had no desire to make right and should not be in the salon without a manager precisely for these reasons, per Megan the owner said that she would get back to me within 24 hrs, and that I could come back physically and see her the next day. Is she insane?
As a business owner you are serving the client, who is the reason you can even be IN BUSINESS. It is obvious why this salon is overpriced to overcompensate for the lack of business they have and after all of this my friends and family took one look at me and went themselves just to get the point across and still Megan literally said she had no idea how to process a refund (which anyone can do on a credit card machine) I should not have even taken my card out to begin with and I just figured they would do the same as any other salon and fix on the spot as they should.
On top of the nightmare above, the owners actually came on Unilocal saying that I am a fake profile, fake photos and that they spoke with me and offered to fix. None of this is true, I had to open a case against them with my bank and so on and so forth. I have made everyone in the tv networks I deal with and Aveda owners of this occurrence as it is criminal to take someone’s money and not give them a service, but also damage their hair then LIE. They posted comments that this is not true, but i have photos, video and witnesses. I hope they get shut down, totally unprofessional.
What a terrible experience and waste of time. And to think I was actually willing to have Sarah the stylist fix it, even though she did the worst color Ive ever had, they didn’t even offer that as an option, go anywhere just not to a Breeze salon, as they are all owned by the same person who is too busy to run her own business, SUCH AN EASY FIX. Shame on them!

Relaxing environment staff are over qualified Sarah S. Is amazing. The only place to get my hair cut.

Sarah is amazing! She has gotten me to where I want to be with my blonde finally after multiple stylists, a year, and hundreds of dollars later. This girl can BLONDE quickly! This salon also has olaplex which helped stop the damage! I will be seeing Sarah regularly!

My stylist moved so I chose based on appointment time. I was very lucky to have highlights and a cut by Sara. I’d give 5 stars if this was about the stylist, however my past experience with the salon staff has not been a 5 star experience. I will go back, really like Aveda products.

Went in on Saturday afternoon for the first time to have full highlights and low lights. I had Dori working on my color and Mariela for my cut. I was so impressed with both ladies! Dori did a gorgeous job on my hair, she really took her time and you can tell from the results that she really knew what she was doing. Not only was she super professional but so friendly and fun to chat with. Mariela came in and topped it off with an adorable cut and made my hair look better than it has in a very long time. I also got a complimentary hand massage from Katie and she is so sweet and welcoming as well. These girls are total pros and I was really impressed. I’m looking forward to my next visit!

I followed my colorist here, Ashley, the BEST ever. I have been having Ashley color my hair for years and just love her! She is great and awesome person too which is a perk. Try her. She will not disappoint!
Salon is quit and free wi-​fi. The staff is accommodating and polite.

AFTER 10 YEARS… I changed Aveeda salons and have NEVER BEEN HAPPIER!
I go to BREEZE SALON at the ARBOR WALK location and have had nothing but superb service, friendly attention and the utmost professionalism. My hair has NEVER been more beautiful, healthy and perfectly colored. I am hesitant to tell all of you WHO does the most stunnning color work and hair cuts in North Austin… because…well, frankly, it will make it more difficult for me to get in for MY appointments. I CAN say the following about this tranquil little corner of my world: Location is perfect — right off Mopac exit; Parking is perfect — only a gazillion clean, level and well-​lit spaces; Interior décor/​lighting/​ambiance is perfect; Chairs, sinks, Pedi-​Massage Chairs (WOW!), robes, styling tools, and overall comfort are perfect; Wide range of Aveeda products for all hair types is definitely perfect; Staff, at all levels, is *genuinely* friendly, courteous, never rush you through, and always have a glass of chilled Cucumber Water, Wine, sparkling water or soft drink for you. before you have to ask;
AND, lastly… against my better judgement… I guess I could risk not getting my favorite time slot on SUNDAYS… by putting forth the name of my ‘Stylist From Heaven’– Sarah. She knocks my socks off everytime I call or come in; She packs quite a punch of talent in such a small package! For years… REALLY…I dreaded going to my Stylist because I was worried that things wouldn’t go just right — too short, too long, too blonde, too golden, to much product, (she) was too hung-​over, etc. I NEVER worry about that with Sarah. I’ve told you this much already… I should just go ahead and tell you the big SECRET: It would appear as though SARAH really IS a mind-​reader. She knows what I want even if I can’t tell her! (She uses cool digital tools to ‘visibly discuss’ hair coloring options, too!) You just HAVE to see that! Call. Today. You deserve a cut and color this profound.

I found Breeze while in the area shopping and decided to stop by for a quote. The girls I spoke to were nice and helpful, were very up front with quotes on highlights and a neck trim (trying to grow my hair out and mullets are not cute). They even gave me a $ 20 off coupon for being a new customer. I ended up calling later to make an appt for the next day.
Natalie saw me immediately when I got there. She did exactly what I was looking for and she was super sweet. We talked the whole time and I really enjoyed my time there. I will definitely be back to Natalie.
This salon was DEAD when I walked in both days. Like there was no one else besides me. I can’t understand why they wouldn’t have more business with their location. They are in a nice shopping area and are right by the Domain. Also they are an Aveda salon. Their prices were decent, too.