At Home

First time being in the At Home. Definitely liked what I saw. I will absolutely be coming back here. I think this will be another place where I spend more money than I need to, I can can see a lot of impulse buying happening soon.

Stopped by for last minute gifts and table center piece. Christmas merchandise was 50% off! Aisles were full of fantastic stuff

The store has a great array of products, the problem is they have too many products with no back stock of anything. Called and was told 3 club chairs would be on hold and when I drove an hour round trip with a friend who had a truck to help me deliver them, get there and was told a misunderstanding. The store is wonderful for household items but I’d like to see the furniture section improve on its inventory

After reading some of these reviews I feel like people are really hating on «At Home». I feel like the store is set up to where you have to get everything yourself. Its not a bad thing unless the item is heavy. I think everybody is just use to having employees get everything down for them, carry everything for them and so on. When I look around I see people hard at work trying to maintain the warehouse (yes its essentially a warehouse). I see employees lifting heavy items ALL THE TIME and they have to do it every day and your complaining about lifting it once. AND ITS MOSTLY GIRLS DOING THE LIFTING. I will admit the store could use a few more employees. I say if you ask for someone and no one responds go up to the cashier and let them know and wait at the register so that they can escort you to the area. Some of you might say well hey that’s what they get paid for. Well people by the looks of it being short staffed really affects how fast someone will be available to help you but that is not the employees fault. Take it up with the store director or corporate. They have a wonderful return policy 60 days with your receipt and they understand that items in the store get damaged and sometimes the managers will give you a discount. They are pet friendly as long as they are on a leash and for the most part it is organized. I’ve seen people drop items and leave it on the floor as they shop. I’ve seen them open boxes and just leave them there. Especially in the discount area. People please read the signs! Every discount area has a sign that says if you see a certain color marked on the barcode it’s that much percent off. I can’t tell you how many times I’ve waited in line and have heard customers argue or be rude to the cashier all because they didn’t read those signs! As you can see I love the store. it can use some work but it’s not horrible as some people might suggest. You might have to do some things on your own but their selection of house décor items, rugs, kitchen items and seasonal items are wonderful. Plus they are constantly having discounts.

Back when this was still Garden Ridge I loved shopping there. Maybe since I was younger and poorer I was happy to get more stuff for my money and didn’t pay as much attention to quality. Even as I got older I still could usually find several items to help decorate my house and it was my go to place to buy all my Christmas paper, bows, etc. I have gone in four or five times since it became At Home and each time I go I buy less and less. The quality of items is poor overall, though there are still finds if you look. I have never once had someone ask if I needed help. I do usually have at least one staff say hello. Today I went in looking for large poster size frames and while there is a large selection many have scratches or damage. I bought a hanging full length mirror… said hardware included in box. Yet there were NO SCREWS anywhere in the package with which to attach the hardware to the mirror in order to hang it. They do have a large selection of pots and throw pillows which are probably the last two things I will continue to drive over there to buy. So sad that At Home has gone so downhill. There were literally only like six cars in the parking lot today. :(

You will find cute cheap accessories and a few deals on staple items — don’t expect any help from the staff!
Give them your email for 10% off.
Perks for offering a military discount.

So Garden Ridge or «At Home» is an accident waiting to happen. I was there last week and when I was pulling down a mirror, a containing panel fell and hit my foot. It was not secured like the other panels in the surrounding rows. It hurt like hell and I screeched… not one worker to be found! I went up to the front cashier a few minutes later to check out and I told her… the response, «I’ll tell someone»…UGH! I go back a few days later to get an additional mirror, the same panel that fell on me is laying in the center of the aisle! if she told anyone, they didn’t do anything about it! Outside of that experience, I enjoy the products there but feel they are pricey for what they are AND the staff is questionable at best.

Man, I thought Garden Ridge was a depressing junkatorium. But this place? Ugh. With its sadly merchandised displays of mostly godawful crap, At Home makes Garden Ridge seem like Neiman-​Marcus in comparison.
Won’t be going back unless I need to buy another white elephant gift (which is why I went there today).

I hadn’t been here in about 10 years and wow this place has changed! I was amazed at how empty the parking lot was and wondered if the store was even open. Upon waking in I realized that this place is not as organized or nicely set up as it used to be. I got a nice queen sized 8 piece comforter for $ 50 though. This location is a lot nicer than the north location, that one was much emptier and the employees were rude.

Love this place! Very organized! Too much to choose from but if you know exactly what you need, they have ten awesome varieties to choose from for any possibility you are creating for your home! The staff is on top of customer service and the place is extremely clean for how huge it is.

5 stars only because their selection is amazing !!! The store itself is awesome the lines to check out, not so much. But whatever they rule, forget hobby lobby or lowes this place is the Jim jam

I used to really enjoy shopping at Garden Ridge, although I didn’t shop at this particular location. I can’t figure out what type of store Garden Ridge is trying to be. It’s not really a craft store. It’s not really a home décor store either. They have big tables full of children’s books up front, a huge section of scrubs, some random kitchen gadgets, some sad furniture, and a huge «As Seen on TV» section near the register. It’s just very confusing and I had a hard time finding what I was looking for. I would shop here for cheap (throw away items) home décor if I was staging my house or something, but other than that there’s just no reason to come in here. I don’t think I’ve ever seen more than one employee here, and it’s a huge store. It just feels dirty and very «Made in China.»

GR gets an extra star from me for being very dog friendly. I made a mad dash in today to pick up some pots only to realize it would take longer than expected and asked if I could bring my dogs in. The answer was «yes». I had to go through lots of «matching» pots to find two that actually matched but for the price of 9.99 each it was worth it.

The only reason I gave this place ONE star is because they do have a few decent items for cheap. Other than that… Customer service is non-​existent, Return policy sucks, and if you ever try to call them and ask if they have a certain item in stock… then I hope you like talking to a machine because a human being will never pick up the phone… ever. I’m done with this place.

Lots of random stuff. Great selection and often you can find great prices, but a lot of their stuff seems questionable in quality, especially for the price. I often like a lot of what they have to offer, but doubt how long it will hold up and don’t often buy a ton of stuff because its extremely expensive. But you can certainly find really low, bargin price items as well, especially if you aren’t needing it for long, or if you get lucky and catch a good sale.
Also they do NOT accept American Express.

WORST customer service/​return policy EVER!!! I have 3 pillows new with Garden ridge tags attached I purchased one week ago that they will not let me exchange. Yes, the cleaners threw out the receipt, yes I dug through my outdoor stinky trash and the whole house first, and yes I pulled up/​printed the credit
Card transaction as proof from a week ago and they still will not let me exchange them for different pillows (2 don’t match, one has a stain). I’m not asking for my money back! Just a perfectly even exchange. So. They would rather loose a customer who has spent 100’s of dollars there? And wanted to buy more items today? Fricken’ ridiculous. Worst «policy» to retain customer satisfaction.

I come here to find 50% off treasures all the time. Am I glad I have had a Tetanus shot in the last 10 years when I push the carts? Yes, they are rust wagons, that isn’t an over exaggeration.
This is my after Christmas go to place as well, everything can be had for CHEAP. I now can say I am the proud owner of 2 inflatable blow ups, one beach Santa and one dancing snowman, and 3 fake trees. All bought for pennies on the dollar after Christmas.
For cheap, and decent things for the home I will continue to shop here. Do they have more than one worker here? I don’t think so, but even with the rust wagons and longer check out waits, the deals to be had make up for it.

This store is WEIRD. And AWESOME. Driving up to Garden Ridge feels like entering an alternate-​reality, zombie-​apocalypse land. The first six months I lived in Round Rock, I thought this place was out of business. The parking lot is full of potholes and overrun with weeds. The paint on the building is falling off in chunks. The entrances to the parking lot are not clearly marked, and the side doors of the store (which are not actual entrances) are covered in paper of some kind. It’s absolutely eerie.
The inside of the building is eerie, too, and leaky, as I found out today. There were 10-​gallon buckets dotting the floors and shelves of the store, catching many drips after the big rain storm last night. Some of the merchandise I picked up was sopping wet. Ew.
The prices here are great, though. And the selection is overwhelming and extremely varied. Suits of armor! Doctor and nurse scrubs! Holiday décor! The quality is not all good, but I like to switch up my home décor frequently, so I don’t mind paying less for lesser quality goods that I can afford to change around.
Finding an employee is almost impossible. I had to make two trips so that my husband could come with me to help lift some heavy items, because I could never find an employee to help me.
I understand that not spending as much money on upkeep of the premises probably allows them to keep their prices lower. I don’t mind shopping in a cold, warehouse-​feeling environment. But the leaking ceilings are a bit much, and I bet they’d get a lot more business if the exterior of the building and the parking lots were better maintained.

Garden Ridge should be renamed «China Ridge». It’s a clearinghouse for only the cheapest, bare minimum products produced by our friends on the west side of the Pacific. We went looking at reclining chairs. Believe it or not, one of these junky $ 100 chairs has more things going for it than anything I’ve found at upscale furniture places. I reconsidered how long it would live, and am still on the hunt.
They did have some outdoor furniture that looked just like a line that was at Target, and it was stupid cheap.
Garden Ridge used to be the party place with a great deal on balloons, party favors, plates, whatever. They don’t do that any more.

Garden Ridge has gone under the Garden Bridge…
What has happened to this place that used so have such awesome florals, paintings, frames, greeting cards, etc.
Nobody knows… my sorrow…
Walking in here now is like walking into something straight outta Compton (okay not really) but I do not want to see tables of questionable clothing and robes???
Then, when you go to the front to check out, I swear, there is a mile of all the «as seen on TV» products like the upside down tomato grower, the Sham WOWs, those gimmicky sandpaper shavers, Snuggies, bra-​strap thingies, yadda, yadda, yadda. Yabba dabba do not go here.
You will be so let down if you go here thinking of the wonderful place this once was…
They still have a HUGE Christmas aisle, right at the front, too, but it used to be like walkin’ in a winter wonderland, now it is like a hard candy Christmas. Full of plastic! Full of higher prices… where have all the sales gone?
Booooo G.R. You need to rejuvenate, stat!