American Spa And Pool, A.S.A.P.

Wayne arrived, investigated, described what the issue was and professionally repaired the problem. He didnt take advantage of my pool mechanical ignorance and only did what was required to get the system online and functioning. I will use ASAP for all my pool maintenance issues henceforth.
thanks guys!

Thomas is incredible! I could not be happier with the work he did for me! Comes when he says he will, takes all the time he needs to do it right… So nice to work with someone honest and who is customer service oriented! You can’t go wrong!!!

They did an excellent job, took their time and were very fairly priced. Our pool is still algae-​free 4 months later.

I highly recommend contacting Thomas if you’re in need of pool services. We recently purchased a new home and needed the pool cleaned and a few repairs done to get it running after months of no maintenance. Thomas answered when I called, promptly scheduled an appointment for the same week, and showed up on time to help us out. He was honest about exactly what needed to be done and the cost of parts/​repairs/​time.
Thomas did what he could on his first visit and then came back the next day to finish cleaning and do the final repairs. His price was below what others are (over)charging and his customer service, communication, and maintenance skills are above the others. We couldn’t have asked for a better experience! Thanks to Thomas we’ve been happily enjoying our pool every day!

What can I say, these guys are good at what they do. After the recent rain our pool looked less than desirable. I called ASAP and Thomas talked me through some diagnosis and set an appointment to come and take a look. When he came he was helpful and knowledgeable. I take care of our pool so he gave me pointers and tips on how do it better. I was spending $$$ at a chain pool supply company and basically putting unnecessary chemicals in my pool. Within a couple of days my pool was looking clear and blue. Go with these guys!

For reasons I didn’t understand initially, our pool water turned dark green. Dark. Green. Nothing I bought and dumped in so much as made is less dark green. Not knowing any pool people, I searched and read these reviews. So after a voice mail or two and a phone conversation, Thomas told me he’d be out to look things over and I didn’t need to be home. Perfect.
A couple of days later, Thomas looked at the pool and explained how he’d like to tackle this problem, which all made sense. After I told him to go ahead, we only ever exchanged emails and phone calls for the next week. What he found were issues with my sand filter system (which I kind of suspected from the day we moved into the house) and he recommended replacing it with a DE filter and an in-​line chlorinator. Plus some serious water treatment to clear things up.
I braced for impact about the price, but was really happy to know the whole thing, soup to nuts, would only cost about $ 1,700. Including labor. It seemed strange, but not long after my request, I received a quote in my email and I told him to go ahead. Four days later, he completed the installation and removed my old system.
A few days afterwards, his work paid off and my pool went from a hole in my yard containing disgusting nastiness to a pristine, crystal clear pool. Total. Transformation. Children swam in it two days afterwards.
The only time we met in-​person was a Friday evening at about 6:00 when I got home from work, and Thomas arrived to check on things and give me the once-​over on the new system.
Here’s the best part: He proved himself to be absolutely trustworthy. Thomas did all of this work without asking for a dime up front. I was never in a position to have to cut a check, then hope he delivered. It was only after he took on all the expense and risk himself — then actually made everything awesome — did he ask for payment. That, my friends, is rare indeed.

Thomas is a magician! He has saved my pool from several algae blooms, and taught me more about my pool than I ever knew. My pool has a personality and with Thomas’s help I hope to keep it well behaved. He should clone himself, very knowledgeable! Glad I found him on Unilocal

I spent a year and countless dollars on chemicals to clear my pool after last years heavy rains that dumped branches dirt and silt in the pool. the algae was so bad I couldn’t even see the bottom. No offense to Leslie Pools, but I tried every solution they offered, but that seemed to make the problem worse. Hired Thomas to come and take a look at it, and within two days the pool was clear enough to see the bottom, not swimmable, but at least we could see where all the debris was to scoop it out. Within a week the pool was crystal clear and ready to go. Thomas was polite, attentive, on time, reasonably priced, and we have hired his team to service our pool going forward. My highest recommendation.

Found ASAP on Unilocal with their excellent 5 stars rating. Thomas is a great guy, very friendly, fair and honest! He came and repair my equipments twice and I have great experience both time. If all contractors have the same work ethic as Thomas, we will be living in a much better world! Thank you once again, Thomas!

ASAP is one of the unique, locally owned companies that understands that looking out for their customer’s best interests are in their best interests. I called ASAP and Thomas was out to our home promptly. We had a pool heater issue and so he inspected the heater, provided his recommendations, and then just spent time with me answering all of my pool related questions. He provided many suggestions on pool care that I could take on myself, and the products to purchase via the internet. Thomas could have merely inspected my heater, sold me a new one, and left. But by spending the extra time, not only did I get valuable advice, it allowed me to ask about the cost of adding pool automation to my setup. Two weeks later, it was installed, and I watched him install it as if he was installing it at his own home. Needless to say, when the time comes for a new pool heater (winter time), I now only have one call to make — ASAP.

Thanks Unilocal friends for helping me to find Thomas and ASAP! After talking with Thomas by phone and meeting with him to discuss repairs, I knew that your reviews were spot-​on. Thomas is fair, conscientious, and thorough, offering common sense solutions instead of expensive replacements. I plan to recommend him to all of my neighbors. My only regret is that I didn’t call ASAP sooner!

Great experience. We’ve tried a lot of different pool repair companies, and this is by far the best. Not only was the owner very helpful about a valve replacement we needed, but he showed my husband how to do it, and gave him the option of doing it himself. He additionally provided some useful information that will help us get ready to use the pool next spring. Very impressive all the way around. They will be our «go to» for any pool issues.

I had a pump motor go out on our pool last month. I was convinced the motor would need to be replaced and was trying to source it and the other parts needed to swap. Decided I didnt have the time for it and did a Unilocal search and came across Thomas and American Spa and Pool. After seeing all of the glowing reviews I called. We discussed for a few minutes what was going on and said he would be out later that week [we were in no hurry]. He called me once the repair was done to say it was a capacitor and he was able to replace it. He could have just gone for the pump and was expecting a healthy charge. Needless to say I was thrilled with the cost, his honesty and true desire to make it right. Business ethics like this will always be rewarded over time. We will only use them going forward and will recommend to anyone who has a pool or spa. We are even going to have him upgrade the filtration system. Thanks a ton!

I can’t say enough good things about Thomas and Sabrina Long at ASAP. They are easy to work with, fair, affordably priced and reliable. What more can you ask for in any business, much less a pool company, which tends to be dominated by fly-​by-​night, less than reliable companies. Thomas is great about telling what your pool needs and what you can do without going overboard. I highly recommend them.

I generally maintain my own pool, and everything works out fine, but when I’ve got problems with the equipment or plumbing, I need a specialist. Finding Thomas was like finding a good auto mechanic. He tells me what I HAVE to do, what I probably should do, and what I can get by without doing at all. His prices have also been reasonable for the work he puts in. He’s honest. He’s even gone out of his way to make sure I’m setup. Highly recommended.

I enjoy working on my pool so don’t call a specialist often. When I do, it’s Thomas Long with American Spa and Pool. He’s honest, accommodating and knows his business. That’s a whole lot to appreciate about that.
This company gets my highest recommendation. He earned it!

I was having problems with my pool pump so called Thomas. He got right back to me, I told him where I lived and he gave me an exact breakdown of my pool setup (without having ever seen it). That blew me away. Even better, he outlined a solution that didn’t require changing my pool pump. Due to his expertise I didn’t actually require his on-​site service but I can guarantee he’s my go-​to guy for any pool related needs. Definitely recommend.

My pool pump worn out after 13 years of service. I want to replace it with a variable speed pump for energy saving. I called several pool repair/​maintenance shops to ask questions and quotes. Thomas was very responsive, he dropped by the next day, checked out my existing system. He then called several times to explain to me in details how to make variable speed pump works with my old control system. When I found an online store that sells variable speed pump at a good price, he told me to get it from the online store instead of him since his price can’t beat the online store. So I bought one from the online store, and Thomas helped me swapped out the old pump. He helped me programmed the pump, and it is running great using a fraction of energy than the old one.
I highly recommend Thomas. He is very professional, on time, and charges a fair price.

I can’t say enough good things about Thomas at American Spa & Pool. I was using a different pool company and was having issues with my pool heater. Their owner even came out, told me I needed a new one and charged a ridiculous service fee to basically lie to my face. Wanting a second opinion, I contacted Thomas, he came out and took a look and told me the heater works just fine, it was just a matter of tweaking some of the other equipment. Now it’s up and running and I’ve saved a ton of money not buying a new heater. I’m switching my pool service to ASAP from now on. He’s honest, down to earth and won’t BS you. I highly recommend the company.

Thomas from ASAP helped get our poor pool back up and going. We had an issue with one of our pumps, and with some diligent work from Thomas and one of his workers they were able to get it back up and going. They only charged me for a fraction of the hours they used to fix the pump, and it’s been running great since. They are now our full-​time pool folks for our chemicals too, and the pool has been sparkling blue since they took over (and we’re saving a ton over buying all the things Leslie’s was recommending). Thumbs up from us!