US Post Office

My neighbor left for a few weeks on vacation out of state and put a hold on her mail. When she returned she told me a lot of OUR mail had been put in her «hold» box. This included a medical report and a credit card bill, which now carries a late fee and an interest fee, since it is «overdue». Magazines and many other pieces of mail, end of year tax reports, personal notes, etc. had been put in her box.
We are constantly «redelivering» mail to one another on my cul-​de-​sac. Since we all know each other that is OK, though an inconvenience. However, in this case, with my mail being held for a long period of time IT IS NOT OK.

PLEASE! Read Google reviews of this post office facility.
Placed 3 packages into dropbox, 2 of them scanned into tracking 1 not scanned into system. Because my insured package was not scanned into system getting insurance claim will be difficult. Calling Office gets your nowhere. I have gotten in contact with U.S. Postal Inspectors to investigate issue. I have dashcam footage of my wife going into the post office with the 3 packages and leaving with 0 packages and I’m sure the post office have video of it also. I find it odd that the one package marked «Package Contains Lithium-​ion Batteries» is the one that mysteriously disappeared. Its really clear that someone in that post office building is stealing packages… I really wish i would have read reviews before using this post office.

I live near Chicago, IL, but this post office managed to frustrate me from 1000 miles away. I ordered a magazine for my sister as a Christmas present (back on December 13, 2014), and I started calling around in March of this year (2015) to figure out why she hadn’t gotten a single magazine. The post office said they couldn’t deliver to an «invalid address», which was the correct address when I asked them to read the address back to me. So, they said they’d «investigate» and call me back in 72 hours. I never received a call back, so I called the magazine a week later and canceled. I decided to send her a check so that she could get her own digital subscription. Two weeks after I put the check in the mail, it shows up at her mailbox, so destroyed that the post office had to put it in another envelope just to get all the pieces to her. I don’t know how this is legal, but clearly something needs to change.

This is my go-​to post office, and usually it’s pretty good. There are 3 self service units, so that helps the wait times. But if you do have to wait in line, be prepared to be there for a while. Usually they only have one or two people at the registers, and the line can easily reach out to the front door. I’ve waited in line for at least 30 mins most times. I recommend going early in the morning. Unless it’s December, then just stay away cause the line is line that from open to close. The staff is friendly, but I’m sure they’re just as frustrated as the customers are.

Omg so I just had a baby and my mom lives in California and she wanted pictures from the baby and I went to get some at Costco and it cost me 15 dollars for 6 12×8 and it cost me 27 dollars to send them I just think it’s to much money just for sending 3 pictures I don’t recommend sending pictures it cost more to send them to get them print out!

Worst post office ever. They need to get it together. Two people working when there is a 28 person line. Management need to hire more people.

Like most usps locations, this one is under staffed so the lines are ridiculous almost all day long. BUT, they have 3 self check out machines that work just fine, yet for some reason the demographic at this location avoid using them like the plague! Yet they work just fine. They should start offering discounts to people who use the machines to incentivize more people into using them.
The workers here are pretty good though and will help out as much as possible. They also have lots of PO Boxes, drive up drop off or for larger packages you can take it inside and drop it off at the counter.

It’s Saturday at noon. There are 18 people in line ahead of me. The line nearly out the door. There are only two active desks or booths. I’m standing here thinking about how the post office manages to stay viable and «in business» but wait they have no competition in some respects yet runs a huge deficit. This is why… They do not understand business in general. Way to go government!!! You rock!

This location is clean and has two 24hr kiosks to pay and drop off anytime you need. There’s always a line though and can take a long time during peak hours. Many of the employees are helpful (not all). Not a bad location as far as post offices go, but if I’m not using the kiosks I choose the small location inside Circle K on Quincy and Parker (less of a line, nice employees).

Its here when you need it. I dont know what it is but there is always line on every post office you visit.
this location has plenty of parking, lots of PO Boxes to rent, got two automated postal machines.
all of the employees seems to be friendly but the lines are so slow. always have customers who has never mailed anythign in there whole life and suddenly wanted to know everything about mailing.
plus, the employees are trained to ask 1000s of questions. they should just have all the questions on the wall and expected of us to fully understand before steping upto the counter. «Anything fragile, flammable, etc plus do you need any stamps?»
My expectation of this location or any location is to spend less than 2 minutes waiting in line.

This post office off Smoky and Tower is always busy. It is pretty small, so maybe it just seems that way because of the limited space. There are 3 automated postal machines in the front (open all the time even if the PO isn’t open) and Mon-​Sat there are a few windows open to do all your mailing needs. It is the post office, so it isn’t going to blow you away, but it does the job. The only other thing to know is that the parking lot is small and it is one that there is only one direction and one direction out, so it can get a little backed up in the busy times.