The UPS Store

I had a shipment scheduled to be delivered at this store. It is Christmas Eve and I have been trying to call ALL MORNING to see when the delivery truck was supposed to arrive so I could immediately pick it up. NO ONE WAS ANSWERING and the recording said they were open until 6:30pm with no holiday hours recorded AT ALL. I received a text notification that my package was delivered to this location at 11:57AM. I got there at 12:10 PM only to discover they were CLOSED as of Noon for the holiday. Now I can’t pick up until Saturday, AFTER CHRISTMAS! This was a CHRISTMAS GIFT, AND THE MOST IMPORTANT ONE I NEEDED! They could have at least called immediately upon receiving to see if I could come in and get it right away! Ot learn how to answer the phones!!! I called all the other stores around the area to try and get in contact with this store’s owner to reopen for just a minute, and of course, EVERY SINGLE STORE was open until 4 pm except 1 other, but they at least had the respect in recording their holiday hours! What’s worse, is this is not the first time I’ve had problems with this store. I have only used them because they are close to home. The first time, they completely LOST my package upon it being delivered to their location. DO NOT USE THIS LOCATION!!! My advice? Go to the one off Quincy and Buckley instead. This place on Smoky Hill gets NEGATIVE 10 STARS!!!

I went to UPS store because it was closer to my house than FedexOffice. I needed to print one black and white print off my jump drive. I expected to pay about 15 cents for it. But no much to my surprise I had to pay nearly 3.00 for the privelidge of them printing it for me, incorrectly I might add. The front desk girl was nice but 2.50 to just print a document is aboslutely ridiculous! I will not be returning. I will drive the extra 15 minutes to FedexOffice to avoid that store in the future. 2.50 digital printing fee is outrageous.

David was Awesome!
Helped advise how to repackage shipping to save a TON of money!
And then helped actually do it!
If you have to ship something? Come here to do it!

We would be lost with the UPS Store! These guys go above and beyond to help us with our Business and our Personal! From re doing a gift certificate for our business to shipping a chipolte burrito to a kid at camp they get it done with a smile! World Class Customer Service All The Way!

To overnight a single piece of paper at UPS costs $ 40. At USPS it’s half that price. Customer service here was nice but what I paid was outrageous, so I can’t afford to come back here.

There’s not much you can say about a UPS store, but wow– I’ll go out of my way to visit this location. These folks are so nice!

Definitely one of the better locations. Awesome customer service. Employees are consistently good. I don’t think Rebecca is ever in a bad mood. A bit out of my way but well worth coming to this location.

By far the best UPS Store in the area. Been here many times and it’s always a pleasure to go. The workers are very nice and will help out however they can. The store is very nice looking and clean and they have a small play area for children if your gonna be a while.
The new Guaranteed Pack and Ship is quite nice. Pricey but well worth it if you have an expensive item to ship.

I go into this store regularly, and they always take very good care of me. There are only 2 employees, Chris and Rebecca, and they are both awesome! They do copies, notaries, fax, basic printing, USPS and of course UPS. The prices are comparable with FedEx, but I get much better service here than at the FedEx store. Both of the employees are always upbeat and smiling, and will always take a moment to chat and be social (unless they are very busy, of course). They go out of their way to take care of their customers, and when I hang out for a few minutes, I notice that they are upbeat and smiling for everyone that comes in, not just me. Chris and Rebecca make me feel very comfortable here, and I will continue to come back to this store for as long as these 2 are working here. For everyone else that complains about their prices being too high, just remember that UPS provides a superior service to the hectic and crazy Post Office. The prices are standard amongst all UPS stores, and trust me, I am a shopper. I’ve done the homework. Chris and Rebecca, you two are awesome, and I thank you for all your exceptional service!
Hours:
Mon-​Fri 8a to 630p
Sat 9a to 3p
Sun Closed

This was my first visit to this location. They were located on E Smoky Hill Rd/​S Buckley Rd in Centennial. I went for the notary ($ 5) and faxing services ($ 1/​page). The price was the same for local or long distance unlike some King Soopers. The gal was friendly and the prices were reasonable.
Their hours are:
M-​F 8am-6:30pm
Sat 9am-​3pm
Sun closed
I will definitely be back.