Urban Counter

I just smashed the classic burger and house fries.
Called ahead and was amazed on the taste and quality.
Just two ladies rocking it at the grill. Thanks girls! Nom nom nom…

The burgers we ordered were very flavorful and of a better quality then you will typically find in a fast food place. That being said we ordered their hand cut fries and they had been cooked earlier and when they were packaged with our order he did not throw them back in the oil to crisp them up so when we ate them they were here cold and soggy. I also think that this place is a bit expensive for food served in a gas station.

Woah. Let’s talk about how this place is in a gas station and how that’s actually pretty awesome! Except if you have kids. Who want to walk all through the gas station picking up candy bars and such. You end up buying way too much crap.
The food was dynamite. The service… omghowfreakingslow. We were the only ones there and it was super, super calm and two workers. We ordered three burgers. The order was messed up and took ages and they kept coming back and checking on what we wanted, like I didn’t already specify toppings at the counter. I paid too much because they rang me up for the wrong thing and didn’t know how to refund me (FINE, just feeeeeed me), so we took leftovers home.
Food was legit. Except sweet potato fries. Get the regular. Those trendy ones are straight from a bag. Not impressive. But the regular are fresh cut and darn good.
We might be back, but I’m bringing a newspaper to pass the time.

The food was fresh and very yummy. Service was slow, so I recommend calling your order in ahead of time so it will be ready when you get there!

This review is based on the fact that they do not keep their posted hrs. I was really looking forward to trying them but I guess they close early if not busy. Prob best to call first

Fantastic food, upscale, modern café. What a pleasant surprise. Not the usual gas station fare!

This is a great place, tried the Maxwell St style polish and chitown hotdog, home cut fries and I have to say it was delicious, close to Jimmy’s hot dogs on north side of chitown. It is in the bp, but don’t let that deter you. I gotta go back for the burgers which looked good too

Great food. Good service. Not what you think you would get in a gas station! They have great burgers and hand cut fries. One of the best burgers you’ll ever have.

I work near here and this place is a hidden gem. Tucked inside a Gas Station and you’d never know how fresh and well prepared the food is. Everything made from scratch; they have free fries and drink coupons with every order. Have tried the Blue Cheese burger and the Reuben — easily best burger in Aurora and it’s not even close. With a coupon, a meal is basically same cost as a McDonalds value meal. Go here.

Oh. My. God.
Best burger I’ve had in a very long time! I had the bacon burger… life changing! Perfectly cooked, balanced spice and super delicious. Only thing I’m not happy with is the milk ‘shake’. It tasted and was the consistency of Hershey chocolate milk.
I WILL be back!

It is in a BP gas station. Seriously. I had a veggie burger. It wad very good. Served on a brioche bun. Dude working was very friendly. A solid joint, despite the gas station.

Don’t let the location fool you, this is no ordinary gas station fast food place. This is basically a restaurant that just happens to be in a gas station. I ordered the turkey burger, which was amazing-​smoky and seasoned just right. My husband ordered the Vienna hot dog, which had the most amazing caramelized onions slathered all over it. The staff is so friendly and amazing. I ordered fries and they gave us a little extra since they knew I was sharing it with my husband. I’d highly recommend coming here after a day of shopping at the outlets. l

I’ll start off with some of their food is very delicious. I’ve had the bacon burger, blue cheese burger, and southwestern salad. All of these were very good. This place was quickly becoming a favorite of mine because of the food quality. Not everything is good: the chili cheese fries seem to just use canned chili, and the cheese fries use generic «cheese» sauce instead of real melted cheese for some reason. The mozzarella sticks were also limp instead of crisp and seemed like they were frozen previously.
The thing that really disappoints me and leads to only 3 stars is their recent change to delivery policy. I found them on grubhub and used delivery multiple times. Now the site says they don’t deliver to my area. When I called about it, they only deliver up to 1 mile away. What’s the point of that? I could walk 1 mile to get the food. I only live 2 miles away from them and was becoming a loyal customer. The convenience of delicious food was nice, but it’s not really worth driving there for.

I found this place on grub hub and ordered delivery. It looked tasty and affordable and had good reviews. The food came earlier than predicted (always a plus) and the delivery guy was very courteous. Unfortunately the brownie we ordered was missing as well as a straw to have the milkshake with. I called to let them know right away and the two different guys I talked to on the phone seemed to not care at all and wanted me to come in if I wanted to get my brownie. I wouldn’t have ordered delivery if I was able to come in. I said that wasn’t acceptable and they said they would let the guy know when he got back. Turns out the delivery guy was the manager. He came back right away and apologized (something the guys on the phone didn’t do), gave me an extra brownie and a coupon for a free meal. Loved the manager (and the milkshake)! Classic burger my mom had was pretty good and my turkey burger was good as well. I might not order delivery from them again, but the milkshake and the manager are good enough reasons to stop by if I’m hungry and in the area.

The best burger joint period and if your low on fuel just across the room you can pay for gas at bp station

So good! Burgers and fries are delicious! Tried the blue cheese burger lots of flavor. Two guys run the restaurant inside a gas station. Prices are great too!

This place is a gem tucked in a BP gas station. If you need fast food this is a terrific option. My blue cheese burger was juicy and flavorful. I’d get it again. It was honestly one of the best burgers ive had in a while. For this price, it’s a real winner.

Surprisingly delicious, everything tastes homemade and fresh. The turkey burgers are my favorite, well actually it is the only item I have tried. Either way, Try it ! For some reason all of the gas station restaurants in aurora seem to have the best food, must be my refined pallet … Ha

I’ve would not expect anything but fast food at a gas station but urban counter is anything but fast food. It is made to order delicious. Soups are phenomenal. (Chili too) burgers and tuna sandwiches made with albacore are favorites. The guys working the counter and friendly, helpful and aim to please. You’ll find yourself going for the food and skipping the gas once you try it.

The staff is extremely courteous. Everyone has a smile on their face and is eager to help. The food is delicious, the burgers, the Ruben, the corn beef and especially the mini burgers. Oh, and don’t forget the hand cut fries! This is a new location at the corner of Butterfield Road and Farnsworth in Aurora, inside the BP gas station, just a few blocks from the Premium Outlet Mall. Try it, you’ll be pleasantly surprised.