Pizza Hut

Ordered delivery. Really late as usual. I had to call the store 3 times. Did I mention I live .5 miles away and ordered during an OFF time?

Orderer two pizzas one large and one small. I called at 7 pm pizza arrived at 9:30. Delivery guy said something about manager and shit. Guy doesnt even speak english. And pizza was cold and it didnt taste good. Ohh and btw the small pizza was like a size of a mcdonalds big mac. Dont go there, dont order from that pizza place. You’ll kill your nerves.

Pizza was fine… as you would expect. Well except that it was warm, not hot. I only live 1.5 miles away. My gripe is that I ordered online and it said it would arrive in 28 minutes. It took 53 minutes. It was a Wednesday at 9pm, not exactly a busy time I would think. I will not order from here again as I put all of these Pizza chain’s in the same category and if I am ordering from them all I want is my food as ordered, hot, and quick. To their credit when I called to complain after 40 minutes they took 25% off my order. That’s nice to do but all i wanted was a hot pizza when promised.

Last time I ordered I guess they ran out of cheese.
Both pizzas had barely anything on it. There were slices that had absolutely none.
I even ordered extra cheese.
I guess the four times I’ve ordered from this location they mixed up my cheesy bread order with bricks.
Couldn’t even bite into it
Worst Pizza Hut I have EVER been to.

Horrible, pizza was raw and uncooked, I will not buy from this store again, try other pizza hut stores or dominos

If their was negative stars thats what i would choose with this place a negative 10 for quality of the pizza and customer service never coming back to this so called pizza place

Have tried this location 4 – 5 times hoping the management has been changed and can keep there place in proper order, every time i have ordered, they say 45 – 50 mins, and show up an hour and 15 mins later, the food has always been luke warm on arrival, the location needs new management and staff prob. We wont try it again terrible location.

Well… last trip was really bad but wanted to give another try at carry out. Called directly instead of web order and asked to make sure they had pan crust which confirmed to be «yes».
Pizza was perfectly made (no big bubbles making cheese invisible) and served in timely manner by courteous employee at the front. Ended up tipping for a great job.

We order pizza here once a week for Thursday night football with friends. I see all these other reviews with really bad service and terrible pizzas and I have to wonder how their bad experiences differ so much from my good experiences.
Now, we always do carryout, so maybe its the delivery drivers who really suck at their job. When you carry out from this location, they have a rule that they must offer to show you your pizza or the next one is free. They never forget to ask you. And, you always get to check out your pizza. So, if people have problems with delivery, try carryout. Also, this place is wicked busy at least for us. We always allow 20 minutes when we are thinking of ordering, but we usually get to the place 15 minutes after ordering. We’ve never ever had to wait longer than when they told us. Also, they are slow to take the phone calls sometimes. I think they must be understaffed.
Anyway, the pizza is a great deal for what you get. Its better quality than Dominoes or Papa Johns and way cheaper than Anthony’s which I did not like. Anyway, its my go-​to pizza place weekly until they give me reason to leave.

Really awful. Waited for an hour to get the actual pizzas and then they had very little cheese on them. Like all you see is crust. No exaggeration. I called to complain and they offered us $ 5 off our next delivery. No thanks.

Order was confirmed at 7:95 pm estimated delivery 8:36. That is already an hour and a half holy cow. Did not show up until 9:00 pm but since it was just undr 30 min from expected time it wasn’t free. All driver did was complain about the store and how he is quiting, because they suck so bad he gets no tips. Oh yeah abd the pizza was cold. We had 2 large pizzas. Typical pizza hut nothing special but were cold. This was a Sunday night and we live really close as well.

I have to agree with other reviewers– this Pizza Hut SUCKS! I have gone multiple times hoping I just caught them on a bad day. Nope. Wait times are ridiculous and the staff are so unhappy/​rude.
Last time I ordered a Tuscani Tuesday pasta for delivery. After waiting an hour and a half I received a pasta that was had such little cheese and sauce on it that the noodles were nearly completely hard. I called them and asked them to deliver out one that was made correctly. I asked the manager to double check the food before they sent it out and she assured me she would. Sure enough, I opened my freshly delivered pasta only to find it as crusty as the first.
I’ll drive the extra miles to another Pizza Hut because this one is the worst of the worst.

No resolution at all, corporate never called with regard to my complaint about the store, the owner never even addressed the problem that I had with the service or the manager, NEVER GO OR ORDER FROM THIS PIZZA HUT. We as consumers have other choices.

Easily the least professional employees that I’ve ever encountered at a pizza place. When I went in to pick up my order, the clerk was very rude and was more interested in what was going on in the kitchen than taking care of her customers out front. She helped her coworker that was on break with her order before taking care of the customers waiting. She went to the kitchen to «check on my order» and remained back there for over 5 minutes. It sounded like there was a party in the kitchen. When she came back, she still didn’t have my food, and asked me to pay before it was even out.
After waiting for 15 minutes in the store (after the time they said the food would be ready) I got my food and went home. When we started eating we couldn’t figure out why it took so long to get our food because none of it was fresh. We threw most of it away. The bread sticks were so hard, they must have been sitting out for hours before they made their way to our pizza box. We won’t eat at this pizza hut ever again.

I want to say that I have always loved Pizza Hut – their pan pizza is awesome. But this location is a terrible place to eat.
Every time we order there the pizza is cold and something is wrong with the order. You would thing a pepperoni pizza would not be too hard to mess up but they did when they forgot to put cheese on most of the pizza. Moreover, they just threw clumps of pepperoni on in instead of spreading it around. Terrible place, go to Domino’s or Anthony’s, they seem to know what they are doing.

If I can give a negative review I would. This place is slow, and could care less if you are happy or not as a customer. Ordered twice from here, delivery and pick up, both times extremely dissatisfied. Delivery took over an hour during non football weekend, and when I called to cancel order they showed up within 5 minutes. During pick up my pizzas sat in the pick up oven, while they helped other customers who just walked in the door. When I stopped an employee from going to the back, and told him that the pizzas were mine, he was not happy. Rather than saying sorry, I didn’t see it, he instead looked at me like I broke the pizza gods rule on how to pick up pizzas. Never going back to this place. Oh, the pizzas sucked. What was I thinking.