Carl’s Jr.

Poor service, long wait time, messed-​up order, and suspicious activity. We went through drive thru this morning, with one car in front of us. They took a long time with the car in front of us. Then when it was our turn the shift manager asked us to pull around and park, even though there were no cars behind us. We agreed, but had to ask for our credit card back. It was suspiciously odd. After we pulled around front and parked, he came right out with our food and apologized again for not returning our credit card promptly. Once we left and starting eating, we discovered that 2 of our cinnamon pull-​up arts were missing frosting. This was not a good experience with this specific Carl’s Jr.

I moved here recently from San Carlos, Ca. My favorite burger joint was Carl’s.
I tired the C J near the Bel Air Center. Very thin meat but that seems to be the norm nowdays. The second time I was there the burger must have had 3″ of lettuce filler!
The drink had ice to the top. I find there is a lot to be desired in Auburn in general.

I had the chicken club sandwich, and it was good, but it fell apart while eating it. Fries ok. I tried some of my friends sweet potatoe fries. I liked those alot, didn’t realize they had those. A medium drink is like a large elsewhere. Restrooms were a little dirty.

Friendly staff. Liking the new app for the restaurant.

Usually I have decent experiences here but my last trip (last night) wasn’t so good. My mom and I went through the drive thru and ordered three meals; it took forever. They gave us one bag packed so full we couldn’t really look through it while in the drive thru. They said everything was in the one bag.
We get all the way home to Foresthill and come to find that an entire meal was missing… of course it was my meal. So me being really hungry, pregnant, and now irritated, my mom called the store and they said if we wanted to come back they’d make the meal fresh for me when I got there.
The meal wasn’t the greatest, even freshly made. Plus, my mom and her boyfriend said their fries tasted like they were old and the burgers weren’t anything spectacular either.
Will NOT be going back to this location. Bleh.

I can only rate this Carls Jr as being OK since it was a pit stop back from snowboarding and I was more or less starving, but normally I think this would only be a one-​star Carls Jr.
The order took an EXTREMELY long time to make even though it was just a green burritos order and a regular angus burger. The staff was not too friendly, the bathrooms were clean, but they cleaned out the condiments for green burrito long before the place even began to close around 9 pm. When asked about the condiments, we were told the bar was just closed period. No consolidations or which one would you like more of so they can get it from the back.
There was quite a bit of arguing and fighting going on with the employees, maybe that’s why they were so attitude-​ish towards our order even though we paid and were just patiently waiting for over 15 minutes (hello, fast food?)
Would not come back ???

I love how ppl out of the bay area r so nice. The employees were nice and didnt mess up on our order. Food was fresh and quick. Had to use the bathroom before heading back to the bay and it was clean and not dirty.