Time Used Wisely, LLC

I bought two of their vouchers from
about 6 months ago. I had to schedule my appointment about 5 months out due to the demand (no big deal). 1 day before my appointment I recieve an email saying that they are no longer accepting any vouchers coupons. Glad to see that after I booked and waited 5 months they decided not to honor their part. I called them and was talked very rudely on the phone by someone and was told time and time again to contact halfoffdepot and their was nothing they could do for me. based off other reviews maybe it was a good thing they didnt show up.

I was very happy with my experience with Time Used Wisely, specifically Dee. I purchased the Half-​Off Depot certificates and had no trouble redeeming them. Appointment was booked and confirmed online. Dee arrived early and made the most of the 2-​hours that she was here. She accomplished what I asked for– bathroom, kitchen, dusting and floors. She was extremely efficient. I would recommend Dee and TIme Used Wisely for your cleaning needs. I’m looking forward to my next appointment with them in a few weeks.

This company runs a complete scam! They offer promotional services (Groupon, Living Social, Half-​off, etc) and then have NO AVAILABILITY to actually allow you to redeem your purchase. I bought mine on May2012, and have been unable to schedule a single session since they are not able to schedule at a reasonable amount of time (it is currently December 2012, and the next time they can schedule is March 2013). This happened twice before.
This is a complete scam, so I refunded my purchase to keep these crooks out of my home. I would advise you to do the same!

I sincerely hope that no one uses this company. I purchased several Half Off Depot vouchers for a variety of house cleaners in hopes to find one that I liked and become a full time, year round customer, since I was new to town. Well, let’s just say Time Used Wisely never even got an audition. Their online schedule for Half Off Depot customers was booked until February 2013, while their schedule for other discount sites (Living Social, Groupon) and their full price customers was wide open starting next Wednesday. I called the phone number listed in hopes I could try to schedule something prior to or the week after Thanksgiving and that this was a computer glitch. The woman who answered the phone (who I inferred in our conversation was the owner) was so unbelievably and incredibly rude. You would think she wasn’t in the business of making money! She talked in circles, couldn’t answer my questions, was completely ignorant of how to operate a small business, and blamed Half Off Depot for her «lack of availability» even though her calendar is clear starting the following week! She claimed that it was Half Off Depot’s fault for me not being able to schedule a cleaning for a voucher that doesn’t expire for another 6 months. I point blank asked her if she would redeem my voucher and let me test her services and she answered with a resounding, «NO». As a small business owner, I implore you to find another small business who is worth your money… as this one is not.

DeDe and her coworker did a fabulous job cleaning my 4 level townhome! The ladies arrived a few minutes before our scheduled time and patiently waited a few extra minutes outside while I was finishing getting ready for work. They spend more time than I expected they would getting my placed emaculately cleaned and I even left them with my dog and 2 cats. When I came home, my place looked and smelled so fresh and clean. I couldn’t be happier with their services and will definitely use them again and refer them to friends. Thanks for a great experience DeDe!

She did a fantastic job. First time after using many different companies that I had no complaints.

We bought a half off depot coupon for this company a few months ago. I tried to redeem it in December, but they were booked solid until February.
The good: we didn’t have any problems booking the appointment and they did show up. You book online and 24 hours prior to the appointment they send you an email confirming. They also ask that you give them an hour’s leeway to get to you (if you have say a 10 am appointment, give them until 11 am to get to you). Not a problem at all, and they came pretty much close to the appointment time.
Sadly, that’s where the good part ends. We’d bought a coupon for a 3 hour cleaning and they showed up with 2 people, saying because there were 2 of them we’d only get a 1.5 hour cleaning. So we picked some things we thought they could clean in an hour and a half.
I’m looking around my house right now. I mean, it LOOKS clean. If you walk in and just use your eyes and don’t look closely, it looks mostly okay. But if you start to get up close to stuff, there are streaks, dirt left behind. Which, you know what? I’d be totally fine with that. I needed my house cleaned, and I’m not the world’s most spectacular cleaner myself. If it looks clean, awesome, high five. I think it’s a little weird that I’m finding stray pieces of dirt on my bathroom sink and stuff, but you know. Whatever – I was using a coupon.
However, my house stinks. I don’t mean a little, I mean, it’s pervasive. It’s got some type of weird, mildewy quality to the air. When I left this morning, maybe it smelled like baked lasagna from the night before. But mildew-​y? We’re not THAT dirty. …Tip: if you do ignore the vast majority of reviews here (if only I’d seen them before buying the coupon!), and use this company anyway, I strongly (strongly) suggest you also provide your own mop and maybe even mop bucket. They came in with a wet, dirty mop… which most likely explains the weird, mildewy smell. Pervasive. Everywhere.
At any rate, I’m off to the store now to buy some air freshener. Is this normal to have to do after cleaners have been in your house? I’m going with: No. I mean, we’ve used other cleaning companies before and this just isn’t the level of service we’ve gotten. So I suppose our quest for a good house cleaner continues.
Sad. :-(

I used the Half Off Depot deal and was very happy with my service. Dee did a great job, was very professional and I have no complaints.

New to the Atlanta area I was looking for a cleaning service I can trust with keys to my home and does a good job of cleaning. Unlike others that posted reviews I did not have a coupon and as I sit in my just clean home I feel like I got a deal. I live in a 4 bedroom 3 bath home with carpet and hardwood floors. The carpets look great, the hardwoods are gleaming and the granite shines like it was just polished. Dee was very professional and friendly. I am so impressed I signed up as a regular customer and look forward to doing business with them.

Yes, the service was a mere $ 35 but the service is crap. They cancelled on me 4 hrs before my service and could only work around THEIR schedule. I try to schedule for next month (use the 4 vouchers I bought) but they are booked solid (I don’t believe it) and the next available date is in December. I don’t care how much you pay, you expect bette service than that. Remember, successful businesses don’t need Groupon’s to get income – this alone should tell you something, and should have told me before I bought it.
May the buyer beware

I purchased a Groupon for Time Used Wisely. They did a great job cleaning and it has been very easy to book appts with their online booking on their website. They have always provided great customer servicel, so I decided to start using this company full time and have them clean my home every month. I have been using their services for the last 6 months and will continue to do so. Ive been very happy!

This review is based on the difficulty I’m having in booking a service, and I will update it once they actually clean my house. I have tried to schedule Time Used Wisely several times since I purchased a Groupon in December. If you buy a coupon, they make you book in a separate way, and they have much less availability for you, which I find quite annoying – that should be stated in the offer. Every time I have gone online and tried to book, the next available appointment is almost two months later. Who plans that far in advance? Also, they have not returned my phone calls when I have left messages. I sure hope that the service is better than the booking experience has been (and I’ll update this if it is).

This just showed up on half off depot again. Do not be fooled. I had the same issue as everyone else. They cancelled on me twice and then said I «selected“the wrong item on their scheduling [age on the website. I got the run around so many times.

When I saw this company pop up on Half Off Depot today, I felt like it was time for me to write this review. I totally agree with the other reviewers on Unilocal that purchased the Groupon and received a crappy cleaning job.
I got cancelled on for the first scheduled appointment. The second time around, the cleaning person showed up and when she walked into my house she said, «so, what do you want me to do?» All I could bring myself to say was, «Uhhhhh, clean my house??» I thought the job was pretty self-​explanatory. So, I guess she sort of cleaned my house. It was spotty. Sorta clean here, sorta left dirty there. Total waste of time/​money. I complained to the owner, who did seem apologetic and offered to clean my house herself. Which, I did allow and wish I hadn’t. She was very nice but also did a spotty job of cleaning. It’s not good if the owner does it herself but it’s still not done right. Ugh.
Bottom line, don’t waste your time. This company seems to get a thrill from scamming people on Groupon and Half Off Depot. Check out the cleaning company called «Welcome Home Maids». They are soooo much better and also run specials several times a year for people looking to snag a deal.

Got 2 of the groupons. Both times disappointed. Took leave to watch the second cleaning. Called saying she was too late to get to me so rescheduled for Saturday at 11:30am. Didn’t show up until 1:20pm. Only cleaned for 1 hr 15min and did a crappy job. You’ve been warned.
Called and complained on answering machine. Was called back by the owner within 5 minutes and seemed like she really cared so based on that I changed my 1 star rating to 2. She also offered to come clean my house personally. Horrible employee, better owner.

I bought the Groupon deal and scheduled my cleaning. Normally a cleaning service can get your home cleaner than you can or so it seems but not this one!!! My husband who was home at the time did a walk through with the lady who came after she was done and had to point out the items she did not clean that were listed on their regular cleaning list. Simple things, like cleaning the bathroom mirror. I paid extra to have the inside of the oven cleaned. When I got home I checked it out and the inside of the oven door was not touched. Also, they are supposed to vacuum under couch cushions and they did not! And we only have 2 couches! I contacted them by email and I never heard back. They didn’t even offer to send someone out to finish cleaning the oven! Horrible Job and Horrible customer service!

I had the groupon deal for two hours for $ 40. Shondra/​Chandra (spelling?) showed up right on time and actually stayed a lot longer than the two hours because my kitchen was so foul. She did a great job and I found all of these little surprises later: spices lined up neatly in the spice rack, dish towels folded neatly, my ziplock bags all lined up, and even papers stacked and sorted by type.
I guess this is how normal people live in their houses? I did not know that until Shondra/​Chandra came into my world.

I was so excited to get a nice fresh winter cleaning for my house. I got the Groupon deal for $ 40 and I got what I paid for. They didn’t come to the first appt that I set, after I had waited all day. When they cancelled in the two hour window you have to give them, the cleaning lady called and said she was on her way. I guess she didn’t speak to her boss. He boss called me and said that the cleaning lady was kicked out of the prior home she was cleaning. (Guess that should have been a red flag!)
They came the next day late. Two people showed up and gave me 1.5 hours and the cleaning was crazy. My bathroom toilet was left with the cleaning bowl fluid in it. The mirrow wasn’t clean and my shower was off track. Not to mention they didn’t vacum upstairs. My kitchen counters were wiped and the floor swept but she left grease on my microwave and tried to wipe it with a rag and left lint all over it. My cabinets still had grease on it. My stove, wich is a black stove, wasn’t clean. Come on!!! Really? Then she told me it was a free service and I could use my coupon next time! Sike! I won’t be using you again, ever!!! I feel violated!
***Oh and my house didn’t smell like citrus, it smelled like sweaty ladies!!!

i got a steal of a deal for 2 hours of home cleaning for $ 40. i booked my appointment online on their website, and voila! now my 2 bedroom apartment is squeaky clean and smells like citrus. they dusted the blinds and tops of window panes, mopped all the floors, and got my old bathtub grout as clean as it could get. the service was friendly and thorough. for $ 40 (which i split with my roommate), i couldn’t be more pleased.