Kam’s Alteration Express

They do an amazing job on my alterations; their seams are straighter and prettier than the original seams in some cases, and the thread color-​matching is spot on. Plus, their prices are very reasonable, especially for the quality. I’ve had to bring and item back before to have the alteration adjusted — they took it with no questions, fixed it perfectly, and didn’t charge me a cent more. I won’t let anyone else touch my stuff.
As a petite woman with a smaller waist, having a good tailor opens up my world to TONs more options than if I had to buy everything off-​the-​rack. Love them!

I rarely go online to post a negative review of a company, but I was kind of astounded with this place’s customer service and not in a good way. I went in to have a pair of pants patched. He looked at them and said «you really need these?» They’re one of my favorite pairs that I’ve had for a while, and I just wanted a hole fixed. Albeit a big hole, but I knew they would come out looking like they were patched and that’s fine. I said yes. And he said I have to pay $ 12 up front. I asked why. He said because you might not come back and that it’s happened too many times. The dollar amount is not a big deal, but I was put off by the immediate and unwarranted distrust in a brand new customer. I said no thanks and left.

I jus downloaded this app specifically to write a review about this place. AWFUL. STAY AWAY. They altered something for me and I paid $ 30 for it. When I got home to really try it on, it looked terrible. She didn’t alter it how I wanted. So I took it back the next day to have it fixed and they tried to charge me AGAIN!!! um no. You messed up, you fix it. They were extremely rude when I said I was not paying again to fix their mistake. Then the man there had the nerve to tell me to never come back. HA don’t worry — I wasn’t going to anyways. Worst alteration place I have ever been.

When you rule a place out because of how rudely you were treated over the phone, the place deserves a review.
I understand all days are not the best days, but I asked very simple questions, and I was in a fantastic mood before I got on the phone. Now, I’m just angry because of the way that man talked to me. If you can’t give me any information over the phone, and I must bring it in, I understand, but you can politely tell me that.
Also, there IS a difference between two days and a week, especially when you need something tailored for an interview in less than a week. Thanks for nothing but wasting my time and turning my mood around.

A couple of months ago I had a suit altered here and from what I can tell they did a really good job. It was also quite affordable. Based on that experience, I brought in a leather jacket that was coming apart under one of the armholes and a pair of dress pants that had a broken zipper. Both were repaired flawlessly and again at a great price. That being said, I highly recommend Kam’s Alteration Express.

Extremley happy with my experience here. I needed a bridesmaid’s dress altered, and was able to receive the dress back within a few weeks, although timing was not a concern. I was extremely happy with the price, and the dress fit perfectly. It’s a teeny tiny facility, and customer service might not be their strongest attribute (they definitely want to get you in and out asap), but the product was so good I’d definitely go back in the future.

Recently brought a few pairs of suit pants in for hemming. when i picked them up, one leg on each pair was shorter than the other. It was pretty obvious that they hemmed one pair and used them as a guide for the others; however, the woman there said it must be that one of my legs is shorter (really). I kind of laughed, until i realized she was serious. She then said that it could also be that i need to stand up straighter because of my «bow legs». I explained to her that i appreciated her comments, especially since in all these years, my physician has never let me in on the secret that i suffered from these conditions!
I’m gathering, from the other comments, that things are good here, until they go bad. At that point no responsibility is taken. If you’ve had good experiences with Kam’s, stick with them. If you’re looking for a new place, i don’t recommend them.

Reasonably priced and very honest! Best in the area.

Just picked up 5 pairs of jeans that needed to be altered and they did a fantastic job!!! The legs and waist were taken in perfectly! Very responsible priced as well!

Oh my goodness! I am sooo happy with this place I am shaking with relief! I brought in my long formal dress on a Wednesday and asked the insane — I needed it back by Saturday! They took the time to pin it everywhere (lots of individual ruffles) and despite me being worried because they couldn’t give me an estimate when I dropped the dress off they only charged me $ 40! Also when I tried it in at pickup I thought it looked great but the seamstress found one more place she thought it would look better and took it up while I waited! I will be back!

I tried Kam’s with a bridesmaid dress that was too big all over, straps, body, length. I took it in, had it fitted and they had it ready for me in 2 weeks. They probably could have done it more quickly, but I took it in with plenty of time so that there was not a rush. The dress looks great and it only cost $ 48. I was expecting it to cost more, so I was happily surprised! I will definitely go back here.

I don’t write many reviews, but prior to going here I said I would if the reviews lived up to my experience. I took my bridesmaid dress here due to all of the great reviews, and they were spot on! It only took them a week to get it done, and while I was in there they told a gentleman they could get his pants tailored in 2 days since he needed it in a rush. They took my dress in from a size 10 to a size 4 and it only cost $ 24!!! Everything fit perfectly and you can’t even tell that I had it altered. It looks like it came off the rack! On top of that, everyone was kind, efficient (which I fully appreciate), and even attentive. My car wouldn’t start outside of their shop, and the gentleman who works there came out to make sure I was ok and if I needed help. He even told me what it looks like I need to get fixed after we got it started! Definitely has my business for the future!!!
Oh and they also accept Visa or Mastercard.

Just had my groomsman suit altered by Kam’s.
I can’t give a 5 star as I have no point of reference — However, they did turn around my alterations in less than a week when no other tailor would promise they could complete the work in time. This saved me from significant embarrassment at the wedding based on how the suit looked originally. I did an online «fitting» (not through Kam’s) and I looked incredibly European in my very American frame. As a result, I needed Kam’s to let out my jacket as much as possible and now I don’t look quite so embarrasing.

I took a dress here to have let-​out in the bust area as well as a hem at the bottom. They do fabulous work, it fit me perfectly! Not to mention their prices are very reasonable. They’ve got my business for life :)

I’m no whiz with a needle, so I sometimes need to turn to the pros. And blanket statement: alterations can add up fast. But this place seems reasonable, especially for its location. Turnaround time is 1 week, even with multiple items. I’ve brought a vintage wool skirt, a lace overlay skirt, and a silk shirt with a split seam — all were returned with quality work. The lady who helps with the alterations is speedy with the pinning and you can get out of that small shop preetty quickly. Do I expect to become friends with the guy who works the register? Probably not as he doesn’t seem to be the chummy type. Will I return? Yes, unless I learn how to thread a sewing machine.

My new alterations place. I really shouldn’t share it since they are SO busy already but I have been happy with the pants I have taken here so far. Jeans — make ‘em just like they are! I’m a shorty so I’m sure I’ll be taking some stuff there again real soon.
1 week turn around time…

Pros: They do good work, affordable
Cons: None that I can think of at the moment.
First of all, to address the critics, if they’ve been in business for 20 years, they must be doing something right.
I have brought all different kinds of clothing here to be hemmed and taken in, coats, shorts, dresses and have always been satisfied with the work as well as the timeliness. They are the most reasonably priced alterations place I’ve found in Atlanta. I have never taken anything in that needed to be done right away, so for people who do not plan well, this isn’t your emergency place. They are super busy all the times I’ve been in there, so I can imagine that if you need it immediately, it may not happen. I get my stuff back in a week or less, so that should give you an idea of when to expect them to be done. If you need something like a wedding dress altered, common sense says you need more than a month in advance just in case there needs to be additional alterations.
As long as they are still in business, I will never go anywhere else to get my clothes altered. Also they have always been super friendly to me, I sometimes bring my little dog in and they love having her run around the shop :)
PS: I collect all the wire hangers from them and bring them back whenever I come in.

They do great work and are well priced.
Of course, sometimes there are issues with the people, when they ask when I need things by and I say there’s no rush and they demand I pick a day. Then I’ll say Monday and she says «MONDAY NO GOOD, HOW BOUT TUESDAY» and I’m then confused why it was so important that I pick the day, since they are the ones doing the work.
It doesn’t matter, I’m honey badger. Don’t care, cause they do such a good job.

I should have paid closer attention to the dates of the 5 star reviews that Kam’s Alteration Express received here on Unilocal,realizing that they date all the way back to 2008. A lot can change in 3 years, especially wherein customer service and management are involved. Perhaps I could have avoided this disastrous experience that has left me searching elsewhere for a competent tailor. It wasn’t so much the quality of the alterations that bothered me, in fact, they were done somewhat decently. However, the customer service was extremely lacking.
In early May, I dropped off 2 formal dresses to have altered for my sister’s wedding in early July. I was given prompt service and a pick-​up date of June 20^th. I returned from out-​of-​town on the 22^nd and phoned to ensure that the garments were finished. I was on the phone for close to 30 minutes and asked my phone number, my name, my ticket number, the garment color (s), and the color of my ticket approximately 5 – 6 times. Each response was met with extreme confusion and I was asked several times, «Are you sure that you brought them here? This is Kam’s Alteration Express. Did you bring them here?» I was then told that the garments were not there. When inquiring if they were lost, I was told «It’s possible. You call me in 30 minutes and I will look for them.» After telling the woman that it is her responsibility to call me back, she argued with me for awhile before finally deciding that the customer is always right. I received a phone call 2 minutes later asking if my grandmother had dropped off the garment that I was looking for. Not only did I tell her that there were 2 garments (for the 7^th time), I also informed her that my grandmothers are deceased and unless a miracle had occurred, they most certainly weren’t dropping off any garments for me. They yelled «wrong number» and promptly hung up the phone. About 10 minutes later, they called and told me that they had found them and that I had misinformed them about the color. I had told them that they were «blue/​turquoise» and they said that they were «green.» I beg their pardon but why were they looking my order up by garment color when they have my name, phone number, and ticket number as reference. Wouldn’t that be a better system of classification?
The employees were rude to me when I picked up the garments, most likely because I «freaked out» when I was told that my bridesmaid’s dress might be lost. I wasn’t even given a «thank you» or an apology for the poor customer service. The dresses weren’t steamed and overall, I wasn’t satisfied with any part of the experience at Kam’s. The only thing that was reasonable was the price, which was still too much to pay considering all of the anguish and stress that they put me through.

Based on the reviews on Unilocal,I went to Kam’s to get a bridesmaid dress altered. The dress had to be taken in and the hem needed to be shortened. The owners are friendly and to the point. The alterations took 2.5 weeks, because for 1 week they were on vacation. When I gave the dress, I asked how much it would cost, they said $ 60, which was a little pricey. I have picked up the dress, the alterations were done properly. However, when it was time to pay, The owner was like, how much did I tell you to pay. I replied, how much should I pay. And she replied, $ 65. Then I said, you had said $ 60.
Overall, the workmanship was fine, no complaints.
However, the alterations were not cheap, as other people suggested in their reviews. And the fact that they randomly charge each of their customers is a bit disconcerting.