Time Alterations

I will say that my first couple of years going to Time were great. They have good prices and the work is timely. However, in the few times that there were issues with my alterations the customer service was less than poor. When Helen gets it right (which to be fair, most of the time she does) it’s great, but when she makes a mistake be prepared as feedback is not well received and you may be insulted. I would trust my more expensive specialty items with an appropriate seamstress. Celebrity on West Paces has an amazing on-​site seamstress that is extremely professional and flawlessly alters items.

I have a wedding on Saturday in Arizona and I left my dress at your shop. I can’t get anyone on the phone, there is no email address, I am flying out tomorrow morning at 7:55 and you don’t open until 9:30. I am praying that someone reads this so that I can come pick my dress up tonight after hours. I will be eternally grateful! If anyone knows an email address for this shop, please help me out!
Thank you!

This place is phenomenal. I took a bridesmaids dress and six pair of wide leg dress pants in on a Saturday morning and everything was ready for me to pick up on Monday before noon. She took in my bridesmaid dress and then turned all of my wide leg pants into slim leg pants. My total was $ 166 which is not bad considering I spent somewhere between $ 30 – 50 for each pair of use pants that I have not worn in over a year. So it’s like I got some brand new pants to wear to work now.
They have absolutely won me over as a customer I will be taking all of my items to this location moving forward.

I too chose Time Alterations because of the strong reviews on Unilocal.And I was not at all disappointed. To date, I have had them alter 5 pairs of pants. Three were fairly standard hem and waist alterations on new suit pants. Two were more complicated, involving pants from older suits that I wanted to be made more contemporary (slimmer throughout the leg, etc.) They also adjusted two suit jackets, trimming them down to a more modern look. All alterations came out great and were finished in less than a week. They are moderately priced, but well worth the cost. It’s also a family-​run business, which I appreciate. I’d definitely recommend them and will be going back.

I took (2) pairs of pants in to get altered last week. They came back in great quality and even fixed the poor job that my cleaner did attempting to fix their mistake.

I’ve used Time Alterations’ services 4 times for roughly 12 articles of clothing and feel I can give them a proper review.
I want to open up by stating the quality of their work is good and I have not been unhappy with any of their work. Also, they have a decent turnaround time compared to major retail store’s alteration services. It’s a family owned store and they seem like decent people.
However, I do have some feedback for Time Alterations’ and a warning for cost-​conscious people. A theme I have consistently seen while observing other customers, as well as something that has recently affected me, is that their costs (amount charged) for alterations appears to be entirely subjective. So their cost menu, which is currently their Unilocal profile photo, will likely not reflect your final bill. This is frustrating and I brought it up to the owner in my last visit. I asked him to point out how he came to my final bill on the cost menu and he could not. After some time, all they could show was a receipt for another customer’s jacket alteration which they also charged $ 30 (the most expensive jacket alteration on their Price Menu is $ 25.) I’ve seen other customers frustrated with this as well. All of this being said, even though their cost charged at checkout appears to be entirely subjective, the overall price was still reasonable. It just gives me the vibe they’re looking for a «quick buck».
In summary, I plan to keep using their services as it is quick, quality work. I will just continue to question their pricing chart.

I brought a bridesmaids dress to Time Alterations because it was way too big. It was a week and a half before the wedding and my previous attempt to get the dress altered elsewhere had fallen through. The gentleman at Time Alterations assured me by phone that he could have my dress ready in time. When I arrived, a woman named Helen measured me in a few short minutes, and I left the dress with her. I am happy to report that I was able to pick up the dress on the day Helen promised me, and it was the morning time. The workmanship was excellent and I will definitely return. The place was also neat, clean, and comfortable.

I chose Time Alterations based upon their good reviews after being frustrated over the hit and miss quality of work, long wait times to pick up my clothes, and high alteration charges at other shops. I only purchase good quality, higher end brands, but have to have many pieces altered as I am very particular about fit. In the 2 years since I’ve been coming here, I have never had to bring anything back. Everything fits perfectly and the quality of work is outstanding. The owner is an excellent fitter, honest and knowledgeable, and understands how I like things to fit. I bring in new garments just to get her opinion. The shop is clean and attractive, and work is done quickly.
That said, I had to speak to the negative review recently left regarding a Vince Camuto dress alteration. Vince Camuto makes wonderful shoes, but my personal experience (and I’m not alone) with the clothing line is that the fabric and workmanship are not up to the standards you would expect from the brand.
In any case, a review is meant to be an honest description of your experience with a business, whether good or bad, to help others make decisions. But it should never include expletives, threats or name calling — all undeserved by anyone, to say the least, and hopefully, that review will be dismissed for what it is. It doesn’t seem right that you could publish that type of review.

This place is totally awesome

I was [not]blessed with my dad’s physical proportions which leaves me with broad shoulders and short arms and legs. Suit jackets have to be purchased on a «regular» but need to have the sleeves shortened. Pants have to be hemmed — since «short/​petite» lengths all seem to be getting longer than they used to be (or am I getting shorter???) This means finding a good alterations shop is really important — and since I’m new to the area, I did a quick Unilocal search. I had a few new beautiful suit jackets with full lining and a pair of slacks and they did a GORGEOUS job — I think the sewing looks better than the original! I had last minute work travel and they were acoomodating to get everything done for me in just 2 days! Prices are VERY reasonable.

I just moved to Atlanta from out of state and was looking for an alterations place to get my pants hemmed. I chose Time Alterations based on the Unilocal reviews and was very pleased! The cost was half the price I pay at home (out of state) and the owner was very nice and friendly.
All 4 of my pants hems turned out great! I will be back.

Very nice people. I got a couple of pants hemmed here and Helen does a great job with them. It seemed like she has a lot of regulars – which is a good thing.

First of all, the customer area is clean, elegant and inviting. There are 2 dressing rooms and 2 extra chairs for sitting. The furniture, overall, is classic, and the huge, beautiful mirror I love a lot! Helen, the seamstress herself, is wonderful at what she does and she always wants to make sure the customer gets what they looking for in their alterations. Her English is rough around the edges, (her husband’s is better) but she usually is understanding of what work needs to be done. Just don’t be afraid to speak up! The couple is so welcoming and friendly, I like going back to see them. I usually bring in one to three items every 3 weeks or so, and she’s excellent at getting them done by the end of the week. Prices are reasonable and the location near Cumberland Mall is convenient for me.