I Nail Salon & Spa

I came inside of this salon thinking I was going to get a TOP of the line experience because of the area the salon is set, that was NOT the case.
I was rushed to my pedi and they wanted to do my nails at the same time. That was fine but I was very uncomfortable because both people were moving me different ways, getting frustrated with me because I couldn’t move the way they wanted me too because I was getting my toes done, u had on a dress and they was not too considerate of that. THEY DONT DO GOOD SNS IT SUCKS I HAD TO COACH THEM THROUGH MY NAILS! IT LOOKED LIKE I HAD 57 FILL-​INS on my nails it was so thick, they had to file it down. I asked for a similar color that matched my nails I got peach and soft pink. They got mad and tried to tell me it was the same color and clearly wasn’t I even got a second opinion from another employee to back me up. So she did change it eventually. I asked for a basic pedi and she told me it was $ 35.95 but turns out they had one for $ 22.95. This place is over rated and I WILL NEVER GO BACK BECAUSE OF CUSTOMER SERVICE AND SKILL. I’m use to spending $ 100 on nails and Toes and it was the WORST $ 86.95 I’ve ever spent.

Is the most racist nails salon that I’ve ever been in. Do not go if you’re black. They will give you a higher price for your nails and toes of your black. It’s not that I don’t want to pay. It’s just that when someone is sitting next to you and they are getting the same thing that your getting but they’re white. I walked out in the middle of them doing my nails.

I took the day off to come to perimeter and treat myself, I had read good things about i Nails, my day of relaxing was not relaxing here. I got a pedicure and gel nail manicure. An older lady did my pedicure, she was rough and rushed (even though there were employees sleeping in the chairs… so not busy) she was rude to me and took no time with me. Another woman was doing my nails at the same time… It was rushed as well and uncomfortable. I usually tip well when I receive good service, but not this time. Other people seemed to be getting better service, maybe it was just the women doing mine. If you are looking for a relaxing pedicure and manicure do not go here. It was clean… I’ll give them that.

This place is a scam. Crooked business is definitely being run. I went in for SNS & pedicure. Online the pedicure I asked for states it’s 22.95 & online it stated SNS for color — which is exactly what I got — is $ 25.95. I got up to pay and the guy told me my total was $ 86. I asked what he was charging for each and he told me my pedicure was $ 40 and my nails were $ 45. WOAH. I had no issue with the price, that’s besides the point, it was the principal. I said well that’s not what your website says and he said well your nails are $ 35 plus the $ 10 for a manicure, which I didn’t get. I told him I didn’t get a manicure and the lady who did my nails came over and said I cut your cuticles it was $ 10. she never told me it was extra and she didn’t even ask if I wanted them. her words verbatim were «I’m going to cut your cuticles.» and the girl doing my pedicure rushed through it, didn’t spend anytime rubbing the lotion or anything & then said «oh I have to go, I need to go do this lady I know.» umm excuse me? finish what you started. then when I checked out and I said I didn’t get a manicure he said okay well she’ll only charge you $ 5 for the cuticle cut. So this shows me they charge whatever the hell they want and try to rip people off. STAY AWAY. These people are crooked and need to be reported to the business bureau. I will never go back here and will tell everyone I know never to go here.

Save your money — don’t waste it on poor quality service! I have been going here over a year and I reached my breaking point. I will not be back! I am annoyingly asked every time if I want to up-​charge my service. It’s as if they work on commission due to the expensive services they push on you. It’s poor business and poor service!
I went into the nail salon and I specifically asked for a «gel manicure and a french pedicure.» My pedicure was fine; however, the lady who did my manicure was pitiful. After she knew I asked for a gel manicure, she asked if I wanted tips applied because my nails were short. I said yes. I, however, NEVER asked for acrylic nails to be applied. It was my understanding that tips would be applied following gel or S&S because I asked for a gel manicure!
Without my authorization and without seeking clarification, she started applying acrylic pink & white nails. I was relaxing and after several minutes, I noticed what she did and was irate. The lady who did my «manicure» and INail Salon only care about taking your money. Trust me, $ 91.90 for my nails without tip included is absurd!
After a week later, for a service I never asked for, my acrylic nails are already lifting and falling off — poor business!
I stopped by a few days ago to personally tell the manager that I will never be back! You have lost me as a client! You cannot manipulate your customers and think that you are conducting a solid business. STOP UPSELLING YOUR CLIENTS AND LISTEN TO THEM! Its a simple concept especially if you want a long-​lasting and profitable business.
**If you read my review and still decide to get services from I Nails Salon, only ask for Pink. She really cares and does a fantastic job… hopefully she can give the others some valuable tips.**

The massage chairs creek so loud that you can’t even turn them on and you can tell that the equipment is very old. The people who do the nails also do a very poor job. Both times I’ve gone here I’ve had to have the job redone by somewhere else a few days later. Definitely not worth it. Will never go to this place again.

They ruined my Valentine’s Day extravaganza… so my girlfriend and I used to frequent this place a lot… we hadn’t been in years and decided to go today for manis and pedis… I’m so pissed. For starters there were 2 people getting their feet done and twenty workers… the moment that I looked like I was getting ready to get up to leave is when someone came to service us. We both had the tropical pedicures, honey got a manicure and I got a full set. We both got our brows done. When I go somewhere to pay my money and I tell you what I want… DONT try to upsale me, we were already spending over 120… I mean geez. Long story short, my polish on my toes looks horrible, we both have cuts on our hands and feet and they did not pluck or shape our brows… I’m sooooo unsatisfied and I will NEVER go again.

I have been going here for a few years off and on and my experience varies from good to bad. After today, I won’t be back. The service was fine other than pushing addition services. My problem is my nails look terrible! Worst of all they are gel so they are going to look terrible for a few weeks. The polish doesn’t cover my entire nail and there is polish all over my skin. When I asked if she could get it off I was told it would come off when I wash my hands. Maybe so but I paid $ 75 for a mani /​pedi and my hands look like a fifth grader did them. I assume they would fix them but I have already spent 1.5 hours on my nails and don’t want to spend any more time. I understand this is a fist world problem but if you are going to take the time and money to splurge them you should get a good experience.
Update… I went back the following day and they gladly fixed my nails. Lily is the women who did them and she did an excellent job. She even tried to refuse my tip (but I insisted because I believe people should be paid for their time). I doubt I will be back but if I do go again, I will only work with Lily.

I went there for the first time to relax after working a double. I was so excited because the atmosphere is outstanding, the interior design was beautiful, and the selection for colors were decent. My service was kinda unexpected giving the environment and location. It was not outstanding but I was not comfortable giving the fact I asked for one thing coming in which was to have acrylic placed on my toe due to the fact that one of my toenails does not grow to the full length from jamming in a previous accident. The lady did a decent job but I don’t believe their tools were properly cleaned because 3 days later I had a RINGWORM on my foot. Also I were socks all the time and I have never even had a ringworm before in my entire life SO I WAS BUMMED. Would I give them a chance probably not, but according to the other reviews people seem to enjoy it maybe I just came on the wrong day and somebody forgot to clean their tools… maybe…

I had a long week and what better way to relax than to receive some pampering.
So I chose a pedicure that included a massage.
She spent an extensive time with the scrub and lotion and I’m sure my legs haven’t been that hydrated in a while. The end result for my feet were great, but my hands were rushed and my shoulder rub lasted all of 45seconds. So if I were to return I’d skip the «lavish» $ 50 pedicure and do a regular one and go to a spa for a one hour massage instead. Or the mall where you pay for the minute so you know what you’re getting. I wasn’t a fan of their seats.
Pros:
Quickly seated, I liked the color, service provided
Cons:
Didn’t like their chair, tried to offer other services I didn’t want, less relaxing than anticipated
(I’m way more giving if you give 100% of what I ask for) Not likely to return
Overall basic services are fine, but I’d go to a spa for high end or true pampering or if its over $ 35

I recently started working in the Dunwoody area so I needed to move my nail salon too. I get pedicures every 2 weeks and occasionally a manicure. Maybe I’m biased because I loved my old salon in Inman Park. Their services were good but affordable, you got a complimentary glass of wine with each service, and everyone was friendly and could have a conversation with you.
I really didn’t like this place at all. All the services they offered were expensive. They didn’t have a lot of polish colors. They did offer me a complimentary glass of wine. Other than the price, I didn’t like this place because no one was friendly. I would try to talk to my technician but I couldn’t understand her response and she mostly kept her head down. I spent way too much for a pedicure, was sitting in the massage chair enjoying wine, and once she was done she took my still partially full glass and moved me to an uncomfortable chair in the front to let my nails dry even though the place wasn’t crowded like she couldn’t get rid of me fast enough. At least my old place would let me enjoy the massage chair and finish my wine before I left.
So, I don’t plan to return.

This place continues to provide professional service & quality customer service! I enjoy the various options of services, colors, and other services.
Try the Chamomile Pedicure!

I came in for the first time today for a pedicure and polish change. Tina recommended the Chamomile pedicure, which I took her up on– hands down the best pedicure experience i’ve ever had. Tina was super sweet! Will come by for another pedicure the next time i’m in the Sandy Springs area…

This used to be the only place I would go to… But recently it seems like their quality has gone downhill and their prices have gone up. Not as impressed as I used to be.
–Don’t spend time really scrubbing/​rubbing feet during pedicure
–gel chipping EVERY time
But I do prefer to get my eyebrows done here over anywhere else.

I have been here several times but today was the worse. The manager has a nasty mouth. He was rude because I didn’t have time for a pedicure and manicure. This wasn’t his first time getting like this either. The women there seems afraid of him. They do not talk while doing you nails but also keep a mean face. Not all of them but most. Its bad behavior in a nice area.

Horrendous mani-​pedis topped with HORRIBLE customer service, this was the worst nail salon I’ve ever been to.
I tried this place with my daughter because it looked nice online. Paid a fortune for two mani-​pedis ($ 152) and walked out with a complete disaster. Half my nails are cut below my finger tips; none are even; no cuticles cut; and the polish is a mess. Same with my daughter. If I can figure out how to post my photos, I’ll share so everyone can see the terrible job that was done.
The women CLEARLY didn’t know what they were doing. At one point they were both smelling a bottle of chemical and trying to figure out what it was — because nothing was labeled.
Then, when I spoke with the guy at the register at check-​out and explained that I wasn’t happy with the work, he literally replied to me, «Well, what do you want me to do about it?» He charged me full price for everything and then was mumbling to himself angrily while he was running my card. What kind of service is that? I should’ve made a huge scene but didn’t want to do so in front of my daughter.
I STRONGLY advise folks to stay far away from this place.

This is quite a big place and I was seated promptly after I walked in. They have a wide range of colors which can be overwhelming but the technician was helpful in choosing one.
She was quite good in application and fast. I loved the color and walked out happy. Though I was sad to note that my nails started chipping on the third day. I felt it was a bit expensive too (15 $ for manicure). I am used to $ 20 mani pedi in NY. For the price I didnt expect my nails to chip in 2 days. I am not sure if I will return

You’re playing nail technician roulette here. My gel manicures have ranged from fabulous and long lasting to painful and short-​lived. I don’t get much of a friendly vibe here but it is right beside where I work and you can’t beat the early bird special — 20% off before noon on weekdays. Holla!

I come here every now and then. I’ve had the worst gel mani here but that was a one time thing. For the most part I get great service from friendly people. I love their frequent customer card and that they serve drinks. Very clean! Plenty of colors and services to choose from.
I would NOT recommend getting any type of waxing done here. I got a Brazilian before and it left me with scars and a very weird hair growth after. But nail services are spot on.

I came here with some girlfriends looking for a relaxing after work treat but was disappointed in the services I received.
There was a very large wedding party just finishing up and I didn’t mind the wait — that’s sort of expected whenever you go to a nail salon after work. While it was clean and bright, the experience just didn’t live up to my expectations.
When I was in the chair my nail technician continually tried pitching add-​ons and other services to the point that I couldn’t even enjoy the one I was receiving. When she painted my toes she left large swatches of nail color on my surrounding skin. When I asked her to fix it, she told me it was my nails’ fault. What does that even mean?!
Callous removal was definitely necessary but it was an extra $ 5 which I think is kind of sad. I’ve always had it included elsewhere and it wasn’t as if they were spending more than an extra two minutes on my pedicure. My manicure was the same — lots of color left behind and even worse, she didn’t let them adequately dry in between coats so I had random lines where the weight of the polish had them drip down my nails.
Plenty of other places to choose from in the area and I advise patronizing one of them instead to get the best value for your money.