Hampton Inn Atlanta-Buckhead

The walls are paper thin. Not only am I listening to a couple «get freaky» right now (at 5pm) in excruciating detail, but my coworker two doors down just heard a gentleman on the other side of her wall on the phone tell his buddy that he’s going to «rub one out». The rooms are nice enough, I think they recently renovated, but no AC in the hallways/​elevators. Rest of building needs updating — peeling wallpaper, etc. however our front desk host was a sweetheart.

I stayed here over memorial weekend and my stay was not great but good for the location and price. First, I would like to point out that they are under construction and only have one operating elevator for a 6 story establishment. The room i received was on the 5^th floor and was fairly small but decent for the price. One day two, the room was notg serviced and I had to call in for some new towels and they sent it up without no issues whatsoever. Now, I would have gave this hotel a 4 star because it is a good location with parking, but on the day I checked out, I forgot my cellphone on the bed. I left around 1030 and notice my room was not on me immediate, I went back into the hotel and back to my room within 5 mins and my phone was gone. I notified the hotel and of course they acted like i was crazy, so one of the gentlemen went upstairs to located my phone and to his surprised found it. Now to the real reason I’ve taking time out my busy day to write this review is because, when the guy gave me my phone back, it was completely off and my screen protective was removed from it. At first I didn’t notice it but it was weird that my screen protective was removed and my phone was turned off after only being missing for less than 5 mins. I saw the cleaning lady walk in our room right after we left and she could have told me my phone was their because we waited on the elevator for about 2 – 3 mins, but she didn’t. I’ve contacted the manager and she has not returned my call. Please don’t trust anyone in this hotel, if i would have left I don’t think I would gotten my phone back. And the cleaning lady name is Melissa. Thank you hampton for giving me a back experience, I probably won’t go back to this hotel again. Everyone, please protect your items when you stay at this hotel.

I would definitely stay at this hotel again. Everything from cost to quality of service was up to pare. The hotel had free parking but also had security watching to make sure that every one felt safe and of course no dangers to the cars. The customer service was exceptional. And YES the hotel is being remodeled, but it Definitely SAYS that before you pay for it on the website, so it is not fair to rate the hotel bad because it is being renovated. My room had a large comfortable king bed and a stand in shower. I wish I could have taken some pillows home and swapped out my mattress. The breakfast was delicious to be a hot hotel breakfast. My favorite was the bagel stuffers which had a bacon and cheese mixture, and there was also a waffle maker, bacon and plenty of fresh fruit. You can’t beat that with the free breakfast, parking, and convenience to night life. I can’t wait to return for another stay once I am in the area again. They also let me check out a day early with no CRAZY fees, and the charges fell off on their own with no hassle within 3 business days. I also liked that in the bathroom they offer complimentary toiletries such as a shower cap and the basic shampoos, and lotion, but if you forget a toothbrush or tooth paste, they will let you have it for free unlike most hotels, you can pick it up at the front desk. Keep up the good work Hampton Inn.

I was very impressed in this smaller hotel in the clean and safe Buckhead area of Atlanta. The service staff were very courteous, helpful throughout my stay providing me with information about the surrounding area. No visible construction during my stay in April. It is just 4 blocks away from the Marta lightrail with direct line to the airport. It is 5 blocks away from shopping area Lenox Square. Their breakfast is adequate to start your day with lots of fresh fruit. When I return to Atlanta, I will gladly stay here again.

Good customer service. Its an older hotel and their renovating. But what is here is kept clean. Breakfast is good too. Love the location. Right in the middle of Buckhead.

I have stayed at many Hilton properties over the years. This stay was the worst. Mold on the ceiling in the bathroom, an overwhelming smell of paint/​glue/​construction adhesives that made it uncomfortable for my wife who has asthma, the beds felt and sounded 20 years old and there was currently a building wide renovation going on. I appreciate the renovations to make the much needed uplift, however they should stage their materials so that guests can walk about with out tripping over broken shelves, chairs, and other furniture. We couldn’t even get to the ice machine. Maybe even work one floor at a time.
I have been a Hilton member for almost 10 years an this is by far my worst experience on a Hilton property. I am going to seek out a refund for what was supposed to be a romantic weekend that ended up being a weekend of disappointment.

Location is great. Hotel? Eh, not so much. As a fellow Unilocaler stated below, around 8:30 A.M., any sleep you planned on getting, is going to be just a dream. Construction started that soon, and NOBODY bothered to let us know before we checked in. Definitely would have stayed elsewhere.
The breakfast was fine. The cleaners of our room knocked on our door — mind you with the do not disturb sign on around 11 AM and inquired whether we would like our room clean. I figured I’d be out by check out time at noon, to let you do your thing. They started beating on all the doors shouting, «Housekeeping!» the entire morning. Not to mention loud conversations and music playing from what I assume to be their phones.
We were trying to nap after lunch when we get yet ANOTHER knock from the front desk clerk asking if our t.v. worked. Figured I’d make a call or ride the elevator of terror and let you know in person if that was the case.
I figured the desk clerk didn’t ask how my experience was whilst checking out because she already knew it sucked. Just gonna leave this here :)
Never again. Remodeling or not, give paying customers the courtesy of a heads up. And for goodness sake, let them sleep.

Housekeeping only made one of our beds and even after we called to tell them this, they never sent anyone up to make it, and when my parents went to finally make the bed, the fitted sheet didn’t even fit. When we came down for breakfast, they were out of plates, we had to ask for our receipt to our room, and we were lucky if our room key ever worked. Not impressed at all. Won’t stay here again.

Horrible service. Noisy construction woke up the building at 8:30am. Scary elevator rides. Average food at best. Stay somewhere else.

Sucks old building. Slow elevators, clogged tub, crappy climate control system in room, small tvs, ugly décor, nasty breakfest. Won’t stay again unless Iam running and hiding from the law.

Good location, but my door was broken, blood on my toilet and sink, toilet broken and maintenance never showed up after calling to the front desk 3 times

Hands down the worst hotel I have ever stayed in. The first night there was pee dried up on the toilet and the cleaning lady comes to clean it. She sprays cleaner in the toilet dips a rag IN THE TOILET THEN CLEANS THE SEAT WITH THE TOILET WATER! How disgusting! Then for the rest of the week the toilet over runs with water because the handle is broken. The holder for the toilet paper is broken off so you have to sit it on the counter top. The outlet in the wall for the TV wires is hanging off the wall with a nasty hole with sheet rock falling out. The front desk does not seem to have a care in the world. Never offered a different room due to the toilet issues and do not show they care about any problems. I have had to travel a lot for work all of the country and have never seen such a hotel. DO NOT STAY HERE!

I want to start off by saying the staff was extremely helpful and polite. The room seemed clean for the most part but the killer for us was that the pool was closed. One reason we booked here was due to the pool for our 4 year old son after visiting Legoland and GA Aquarium. We booked the hotel online and it advertised a pool. When we got there, it was closed. We asked about it and they said it was under construction. False advertisement.

My room is great for the money. Like most Hampton Inn you know what you are going to get as far as a room goes. Mine is great and the staff was very friendly. One good thing about this hotel is it is around lots of great restaurants and shops. The location is amazing. I will stay here again for sure.

This place was like a comedy of errors. It was like staying in the Best Exotic Marigold Hotel but without the fun characters. I’m a Hilton Honors member and I usually have great experiences at Hampton Inns, but this place was just nuts.
We checked in on Friday about 5PM. There’s a long line and they are having trouble printing keys. I finally get checked in, get upstairs, wireless won’t connect. I call the desk and they tell me to put in my last name — I said I did that. They then proceed to tell me that my last name was spelled wrong by whoever took my reservation. Uh, I did it online, so it’s my account, wtf? I go down to the desk to get it straightened out and lo and behold, I have been checked in under someone else’s reservation. Melissa Purcell, whoever you are — sorry. I was traveling with my 12 year old daughter and was supposed to get a room with 2 beds, but we were given a king. Oy. The room appeared to be a bit long in the tooth and could use some updates.
While I’m at the desk getting my reservation changed and off of the other person’s name, someone comes down all embarrassed because they walked in on another couple– the desk had given them a room that was already occupied. Again, wtf? Then the desk gets a call from the irate couple upstairs. Hilarious.
My daughter wants to swim. OK, we go out to the pool — it is filthy. Band-​aids and bugs are all over it. Ick. No one has cleaned up after the smokers, either. The door was being propped open by a towel, so much for security. The kid was skeeved out by the pool so we left and she didn’t swim again during our stay.
I take my daughter out to dinner, we come back, go to get ready for bed, and the toilet won’t flush. I waited until the next morning to say anything and the guy at the desk said «I guess I’ll let housekeeping know.» So guess who had to do her morning business in the lobby bathroom???
Housekeeping was fantastic. Those ladies were great. The morning breakfast was great, too. The lady who stocked it was always making sure everything was fresh.
There was a parade of different people at the front desk, some helpful, some not so much. We walked to the Marta station all the time and only utilized the shuttle when we went out for dinner on our last night.
On Sunday we came back in the afternoon after a long, hot day in downtown, only to find that the fire department was out in front of the hotel. Seems something had burnt (cookies maybe) and the smoke got into the elevator shaft and triggered the alarms. We had to wait in the sun for an hour and then we had to climb up to the 5^th floor. Is it any wonder my daughter collapsed into a deep nap? Kudos again to the housekeeping staff — they went over to Kroger and bought cold water for everyone.
We checked out on Monday morning and made our way to the Marta station. I am sorry that the hotel’s pool wasn’t good because the kid loves to swim. Would I stay here again? Probably not. It’s not up to the level of other Hampton Inns. Yes, the people are very nice, but the hotel has some very obvious problems.

TL;DR — great value hotel in safe area
After spending a weekend in Atlanta, its pretty evident that there are some rough parts around town. Luckily for us (and most importantly), 80 bucks on
got us this nice hotel in a safe, affluent part of town called Buckhead off a major road. I was able to walk around to the nearby restaurants and grocery store without having to worry about getting shanked or having my girlfriend get kidnapped. Although the latter wouldn’t have been as bad.
PROS:
–free plentiful parking
–free WIFI
–central to most of atlanta: 15 – 20 minutes to downtown. restaurants and stores walking distance
–relatively clean: fresh sheets and towels
–relatively updated: flat screen, working fridge and a/​c
–nice staff
CONS:
–free breakfast area can get crowded (but you’re a Unilocaler, ALOT of good places nearby!)
–weird old-​standing water smell in bathroom
–limited gym (not like i actually used it)
This hotel was perfect for what we needed: a nice, cheap, safe place to stay after a long day of eating and sight seeing in Atlanta. I would have no problems staying here again.

Maybe I just had some low expectations after reading previous reviews, but I was really impressed with this hotel.
It looks like it may have been recently updated. Rooms were spacious and clean and the bed was super comfortable. The bathroom was in great shape and the water pressure was on point. I loved having a couch in the room too!
Breakfast was good. Nothing out of this world, but pretty decent for free hotel breakfast. My only issue was the breakfast room itself. It’s really tiny and gave me anxiety every time there were more than 3 people trying to get food. The actual dining area is spacious and comfortable, so no complaints there.
Loved the lobby coffee bar that was stocked with coffee and tea ²⁴⁄₇ and surprise chocolate chip cookies at night.
This hotel is in a great location: near several restaurants and shopping centers. The parking is free, so that was a major bonus as well!
All of the staff were friendly and helpful. We’ll definitely be staying here again next time we’re in Atlanta.

The price and location are good. However, the place is not very clean (elevator floors were filthy). If management lets something this visible go, just guess how bad what you can’t see is. A real deal-​killer for me is it appeared my sheets had not been changed from the previous guest. As I have encountered this before, my wife and I travel with light sleeping bags made from sheets so I didn’t have to go through the ordeal of trying to get the sheets changed after the maids have gone home. Check your sheets carefully on check in. You will be surprised how often the maids just brush them off and make the bed for the next guest if the sheets look clean — even at expensive hotels. I will not stay here again.

It’s decent but very outdated and old. Service was great. The ac unit is not great, as it makes you either have the air/​heat on or the fan, not both. You cannot have a constant fan going all night to drown out the sounds from the hallway without your room getting uncomfortable temperature wise. There are not fans in the bathrooms and mine reeked of mildew anytime I turned on the water. The shower curtain bar is bent upwards on the ends which is a huge design flaw as the curtain falls to the middle of the rod (exposing about 8 inches of space on each side of the curtain. I also had a space of six inches right outside my bathroom door in which the carpet was wet the entire time I was there (4 nights) and there was no reasoning why. We booked 30ish rooms for a company conference and one of my coworkers complained about the smoke alarm battery dying at 2 am and the front desk not being very helpful. The gym has three machines (bike, treadmill, elliptical) and then one arm machine, a few weights, and a few medicine balls. If it was as big as a normal hotel room, I would be surprised. I will not be staying here again.

This is a decent hotel, not good for business travelers, but it’s in a great location. Big drawback: Only ONE device allowed on the internet. You have to pay for others. So if you’ve got a laptop, say, and a tablet like me, you can forget using that tablet.
About $ 100 a night gets you a good sized room, although the bed was shaped like a small hill, as if someone laid down to sleep on one side and didn’t get up for a year. The office chair sits at a 35 degree angle which makes it both painful and borderline useless. The free breakfast is the exact same you see in every hotel, except this one didn’t have the dreaded waffle iron. I swear they must all get the same food from the same vendor. Thankfully you’re surrounded by Buckhead and its many fine restaurants. Next door to the hotel is a Kroger shopping center that comes in handy.
The staff were friendly, there’s a good supply of free coffee in the lobby, and warm cookies in the evening. I was told but did not try a shuttle service they have that will drive you around the area. A clean hotel and fairly quiet. I give them credit, they’re trying. I would prefer to see a more robust internet that allows more than one device, better breakfast options — even if I have to pay for them, turning the mattress more often, but otherwise it was fine. The garage parking at no cost is pretty nice too. This hotel is all about the location. Everything else… –shrugs–

This hotel has been updated since many of these reviews as the TV was nice. The rooms are typical for Hampton Inn and the People are great and the location is tremendous. The value for staying in Buckhead is well worth it.

I spent the night at this Hampton Inn last Saturday to be close to a friend’s Buckhead party night.
This location was perfect for my needs, and for anyone who wants to be in Buckhead. It’s close to shopping and restaurants, and Monday thru Friday they provide a shuttle that will take you anywhere within a 3 mile radius. And the Buckhead Marta is only a 10 minute walk away.
It has free parking along the side of the building and in an underground garage. Wireless internet is also complimentary. And for how much a room is a night (approx. $ 85 including free breakfast), it’s a good deal.
I had a room with two double beds, and I will admit, it was a bit cramped. There is a lot of furniture in a small space — two beds, nightstand, desk w/​chair, and an additional chair. The A/​C unit is modern (and not as noisy as some), but is one that takes up space. If you’re a little bigger, you may want to get a king bed room so that you’ll have more space to move around.
The room was clean, and I paid close attention to the bed sheets and bathroom. I’m a bit of a germaphobe so I have to feel like I’m sleeping in a place that won’t give me a rash or something worse.
The front desk staff was great, very friendly and helpful.
This hotel isn’t fancy by any means, but if you’re looking for a clean place to sleep in Buckhead for a price that won’t break you, I don’t know that you can find a better place than this Hampton Inn.

Definitely a doable hotel with a clean bed, good location for our purposes (concert at Peachtree Tavern) and free parking. It’s a tossup between 2 and 3 stars. Since i’ve definitely experienced better, but it’s still ok. The bathroom is tiny and the shower didn’t have that so fresh and so clean feel, just felt dated not dirty. This is the first time i’ve ever been to a hotel where they did not have a shampoo in the bathroom. They had conditioner, lotion and mouthwash. So, being naked already, sent the wife to the housekeeper just down the hall, they had body wash (which is cool), but no shampoo. Said we could try the front desk. Not cool. Not really a huge deal as an isolated incident, but after reading the other review where they were missing conditioner, it seems like a hotel problem. A ridiculously simple problem to fix, but kind of annoying if you expect there to be shampoo like every other hotel in America.
–Breakfast was good. The room to get your breakfast was uncomfortably tiny when there are several other people in there at the same time, which there was every time i was in there.
–Gym was small and not very impressive. Could feel the treadmill track shift as you run. Clunky sounding elliptical. The weight machine was pretty versatile.
–Free parking was good, easy parking in the lot under the hotel. Free shuttle til 9:45 on Saturday night. Close enough to walk to some stuff and felt like a safe walk as well (walked home from the Peachtree Tavern around 2 am).
–Wifi seemed to work pretty well for us in the lobby and in our room, which was actually just above the lobby.
One last thing, the automatic doors at the main entrance sounded like a pterodactyl every time they opened and unfortunately, i could hear it from our bathroom.

Let me start off by saying that I travel quite a bit. I’m a diamond hhonors member.
The staff here is great, they will bend over backwards for you. I asked if they had a guest use washer/​dryer onsite & since they don’t, the woman housekeeper offered to do my laundry for me and told me to meet her in the lobby @ 9am. They also offered to drive me to & from a laundromat in the hotel shuttle. They also offered to drive me to & from my worksite this week although it’s just outside their 3 mile range.
The pool outside looks beautiful. Free underground parking too with direct access by elevator is a plus.
I’m not from Atlanta, so I can’t speak to how convenient the location is. It seems like it’d be pretty good. It’s half a mile from the Buckhead MARTA stop.
The rooms are a little tired. They still have the thermostat on the A/​C unit at the window with a dial. The beds are clean, the bathroom is fine if a little small. The rooms have wardrobes for a closet, a fridge & a microwave.
I haven’t found a hotel shop as of yet, nor a hot tub. The vending machines have Pepsi products. The gym looks smallish but is 24×7.
I just had to chase down housekeeping to get some shampoo/​conditioner, but they only had shampoo.
Overall, they’re trying hard, but it just comes up short from other Hampton Inns I’ve been to.