Hyatt Place Atlanta Buckhead

The checkin service was good. Parking is across the walkway on levels 3 and 6… elevator was out of service so it caused some extra steps with all my luggage. The Room was lacking. Dusty as hell. The linen was questionable as far as being clean (slept on the sofa fully clothed) Use as a last resort as the most important part of the equation is not up to par.

Worst service and even worse clientele! Wow. Fail!

This is the first negative review I’ve put on Unilocal.Staff was extremely rude. I will not be returning.

This hotel is the best bang for your buck. The staff here was more friendly, helpful, and knowledgeable than some 5 star hotels. It’s the land of «yes» here at the Hyatt. The rooms are immaculate, clean, and spacious with a living area with a sofa, mini fridge, wet bar area, and wall mounted TV. The bed was amazingly comfortable and discovered they use Sealy Posturepedic mattresses in every bedroom. You can tell the difference in your sleep from other hotels using crap mattresses. And you are conveniently situated in Buckhead and all the amenities and attractions it has to offer. Local UBER drivers are quick to pick up and they all know the area very well.
My only two complaints here are 1.) the bathrooms are super cramped. The doors should out-​swing, but they in-​swing and comes an inch from the toilet rim and one person has barely enough room to move around. 2.) the AC has a very small leak that makes the carpet in front of it very damp and I woke up to a damp pair of shoes. I made a comment to the staff but I have no idea if it was fixed timely or if at all.
These 2 complaints; however, are minor at best and will not prevent me from coming back the Hyatt Place, because to me the attitude of the staff members at any hotel are the most important to me and this experience has been nothing but positive in that area.

Terrible hotel, terrible staff, terrible management. The experience at this hotel was one that made me promise myself I would never use Hotwire again. We moved to the W Midtown mid-​stay, because we couldn’t take it anymore

Looking for another swanky hotel, with amazing rooftop views, and a bar crawling with Buckhead’s finest? Well that’s not this hotel, however that might be a good thing in Buckhead.
What the Hyatt Place Buckhead offers is high quality rooms, attentive staff, good location, and plenty of amenities to make you smile. All at a very good price.
I stayed three nights this past weekend and had a wonderful time. I was impressed with the room. Comfortable, large, and quiet. Cleaned often, and the staff was never intrusive. Each time I came by to ask a question downstairs, they replied with a quick answer. Providing extra information that I hadn’t even asked.
It’s centrally located in the heart of Buckhead. Quick walk over to the train. Near all the major highways. On Peachtree Road. And while people gawked and thought it was weird, we comfortably walked to all the bars and restaurants within 15 minutes in Buckhead. (Hey, I’m a New Yorker. A 15 minute walk isn’t anything)
If walking isn’t your thing though, they have a shuttle service every half hour. It will drive you within a 2 mile radius of the hotel. They gym isn’t anything special, but they do have one. Basic free weights up to 50 pounds, one bench and some cardio machines. If you come back from a night on the town, you’ll be glad to know you’ll be able to rehydrate with some delicious flavored fruit water as you walk in. Or maybe you want to grab a beer at the lobby bar. It’s nothing special and closes by midnight, but you can grab a quick one (or three). If you wake up feeling a bit tired and need some energy, they provide complementary breakfast which lasts till 9:30 on the weekdays and 10 on the weekends.
My one issue would be the elevators. They seemed new enough, yet were very slow. At times it felt they closed too fast, and at others too slow.
If you’re looking for something friendly, pleasant, and at a good price in Buckhead, Hyatt Place might be your place.

Literally the worst experience I’ve ever had with any of the Hyatt hotels. Hyatt Place Buckhead Atlanta states they are «pet-​friendly» when really they aren’t at all. Dear Hyatt Place, if you are going to charge $ 75 for a pet fee, then tell me that my pet isn’t allowed through the front door and lobby, (you have to use side doors) you shouldn’t be considered «pet-friendly“at all. There should be a sign adequately stating that pets aren’t allowed through the front door if you are going to make that a rule. Another thing, how is one person staying with a pet going to check-​in when they are supposed to not have pets in the lobby? I can’t stand the fact of paying an outrageous fee and be told when & where I can & can’t have my fur baby. Now, I could understand if it was a «free-​fee pet-​friendly» establishment, then I would do anything you told me to do! But as long as there is a fee for pets, I refuse to follow any «pet-​policy», I will not recommend this hotel branch to anyone, nor will you ever have my business again. Not to mention the rooms, they are really not anything special. The water pressure was horrible, the shower would make this high-​pitched screeching sound, and the beds are really not comfortable. On a plus side, the toilet had a «no-​slam» lid! Management was the worst. All I’m gonna say! I will not recommend if you are looking for somewhere to stay, we packed up and left! Lost our business! Headed to the Westin!

When we first arrived at the Hyatt we were pleased by the friendly staff until after we enquired about restaurants within walking distance and they not only didn’t bother to tell us about the pub 100 feet from the hotel but were clueless that the Mexican restaurant we had visited last time had closed. They nudged us towards ordering their version of room service instead. It was 20 degrees outside so we opted for the room service, which isn’t room service because you have to go down to the lobby to pick it up. Was that ever a mistake. $ 12 for a chicken Nacho Grande platter that consisted of tortilla chips, a dozen dime sized pieces of chicken and cheese sauce poured over it from a can. The Ceasars salad was even worse. We made three trips down to the lobby trying to get our order right since they put no dressing on the salad and sent the wrong sandwich.
The room was clean but the maid never replaced our drinking glasses after we used them the first night. They were taken away never to return.
The icing on the cake was the billing. We were there on a business trip and needed to split the bill between us for the several night stay. We returned home to discover that not only had I not been charged for my half but my friend had been charged twice. So a $ 1400 bill landed on her credit card. Nice. …needless to say we will NOT be returning to the Hyatt.

I really liked this hotel for several reasons but knocked them off a star because they aren’t really «pet-​friendly» like they had advertised. Instead, they’re more «pet-​tolerant» which is definitely not the same thing. For example, our silky terrier (who is a small dog and not more than 20 pounds) was not allowed to walk through the lobby or any common areas. Instead, when we had to take him out for a walk, we were told to use side doors. Usually, I don’t make a fuss over such a thing but please don’t call yourself a pet-​friendly hotel if you won’t let pets in through the front door or in the lobby area, that just doesn’t make sense to me.
Other than that, I thought the hotel was clean, had nice rooms and great accommodations. I really liked the courtesy breakfast in the morning which had an assortment of cold and hot breakfast items, as well as coffees and teas (thanks for thinking of us people who don’t drink coffee!) They also have a shuttle which could take you anywhere within a few miles radius AND pick you up! Of course this was only available during operating hours but definitely perfect if you want to catch a movie, go shopping or do something nearby and don’t want to spring for a cab!
They do have free parking which is awesome considering other hotels want to charge you. The only downside is that it’s a lot that isn’t directly in front of or behind the hotel. Instead, it’s off to the side and not a fun walk if it’s rainy or cold, but still beats paying!
I really did enjoy my stay here, I just wish they were pet-​friendly like they were advertised to be!

We used this location for a Bachelorette weekend and we were very impressed! (Once we found the place)
It definitely confused us and our GPS that there was the Hyatt and then a separate Hyatt Place down the street. Make sure you know which one, before you mistakenly pay for parking at the Hyatt!
I agree that it was a frustratingly far walk from the car to the lobby, but what can you do? Gotta work with what you have! Plus, their parking was free!
Our room was clean and even with 11 screaming girls the sound was minimal in the hallway outside of our room. The rooms were clean. I was impressed by the quality of bedding, pillows, and towels too. They had plenty of hangers in the closet for all of our dresses.
The ladies working in the lobby were fantastic! They were all very sweet and even offered to take a group photo when we were struggling with out phone selfies.
One of the big perks of this hotel was they had a complementary shuttle that took us to dinner, then picked us up and took us to our first bar of the evening! The shuttle service ended at 11, but the hotel was close enough where we were able to walk back from the bars.

Stayed at this property over the July 4^th weekend and if i would have did my research to know that there was a marathon that weekend i would have most def choose another hyatt to stay at. I enjoy being a starwoods member and not to jump on the bandwagon with most of the other reviewers but i have to be honest! This by far has to be one of the least favorite hyatt’s that i’ve stayed at. The elevators are so slow that i decided to take the steps most of the times i left and came back to the hotel. I was located on the sixth floor. Not much of a view so if your a person that loves rooms on a high floor save your request there is NOTHING to see. Bathrooms are almost comically small! You literally can’t shut the door here unless you step into the shower! LOL! This particular weekend they were pretty busy and just with my luck i was on the same floor as a family and their kids. Baby crying early in the morning and they would wake up at the crack of dawn can hear through these walls since they are basically paper thin. On the positive side the staff was actually pretty courteous and professional i will say. Also the complimentary cont breakfast they offer is awesome. Free parking and wifi! You can’t really find that sort of thing at ANY hotel in Buckhead which is a prime location! Phipps Plaza within walking distance as well as Lenox mall. I would stay again if i was traveling on a budget.

Really enjoyed staying here. Hyatt place offered free parking, breakfast, and wifi. This were the crucial selling points to me. Also, movie channels such as HBO. The room was very large and clean. Comfortable beds and good coffee. I would stay here again.

I give this place 5 stars. Excellent staff and front desk politeness; very customer service oriented. Free parking. Spacious, clean, well appointed rooms. Great for business travelers. I noticed, although I did not use this, it had computer connections to the very large flat screen TV so you could fire up power points and review them with your associates right in your room. I don’t think Hilton or Marriott properties offer this.

For what it is, this was a very fast convenient hotel and was very affordable at $ 80 per night.

I really enjoyed my stay here, even though it’s not as plush as the much higher priced Grand Hyatt a couple blocks north. Located in the heart of Buckhead, this is THE clean and budget-​friendly place to stay if location is important to you. The hotel feels fresh bc everything is still like new. I’m referring specifically to the light contemporary décor. The room was nicely done with a seating area. If this is any consolation, there’s three things you get free here that are extras at the Grand Hyatt: (1) two free bottles of water on your room, (2) an amazing breakfast buffet and (3) free parking.

Let me start by saying that I have stayed at Hyatt Place all across the country. As a mater of fact it was the hotel of choice because I have always had a positive experience.
Did a one night stay at this Buckhead location booked through
and arrived at 6:30 PM. We were told in a not so nice way our room was not ready and we were 5^th in line for when one was ready but they would give us a piece of thawed out frozen cheese cake if we wanted.
We went out to dinner and did get a room when we returned at 9:30PM. This location is VERY WELL USED. Our room on the 2^nd floor was standard layout but the carpets was stained in several spots, just plain dirty, the TV remote was broken, the bathroom door would not shut and the handle on the bathroom door was detached from people yanking on the sticking door. The bathroom was so small you had to step into the shower to close the door. Lastly, the bed was so old and broken down it was like sleeping on a wave. This is not the standards I have come to expect from Hyatt Place.
The elevators worked but so SLOW. I used the workout room and that was small but had OK equipment.
We DID NOT receive out bill under the door but had to go down to the deck upon no one even asked about how the stay was. This was the most telling part, they have a staffing and management issue at this location. The people working here just don’t seem to care and it shows.
I will think twice about Hyatt Place in the future. I would NOT recommend this location.

I really enjoyed my stay here.
The check in process was great. The staff was very polite and even gave me some sites to see while staying in the area.
The rooms were nice… I did break out a little after sleeping in the bed… but I have really sensitive skin. and there were no apparent signs of bed bugs.
They also have a lot of great locations to eat and shop within walking distance of the hotel.
All in all great time staying here!

Really beautiful location and a well-​lit parking garage. Like!

I generally like staying at Hyatt Place — really enjoyed Broomfield CO, Roseville CA and Reno NV. Also love the Hyatt brand — Hyatt Kauai and Manchester Hyatt are some of the nicest properties I have stayed at.
Unfortunately it is Hyatt’s such as this that knock the entire brand.
Pro’s –comfortable bed. Good location.
Con’s: first as a member of Hyatt’s top tier felt like it didn’t matter. Room was not the «nicest». No acknowledgement of being a loyal client. Room was a mid floor in the middle. If this is the «best room available» — then would love to know what the so-​so rooms are like. Long wait for elevators.
Facility was crowded. You could hear everyone walk by the room. Someone decided it was a good idea to paint the inside of an elevator during the day — so it smelled. Weak wi-​fi.
While I appreciate the breakfast in the morning — it was packed, no where to sit.
Staff did its best but clearly this facility is about move them in and move them out.
Sorry — this rates as the lowest Hyatt I have stayed at. Won’t be back unless nothing else available.

I’m sitting in my Hyatt Place Buckhead room while I am writing this review. The cost of this hotel is a little high for a hotel that doesn’t offer room service or have a restaurant or real bar, but the rooms are the typical Hyatt Place models, which are very suitable for business travel. Even though I have found more reasonable prices for the luxurious Grand Hyatt across the street, the spacious, well appointed rooms at the Hyatt Place are more comfortable to me.
I will say that I HATE HATE HATE the bathrooms. When I travel with my boyfriend, I like to have private bathroom time. The vanities are right in front of the bedroom and are outside the tiny bath/​toilet area. Sometimes I like to wake up early and get ready at my own pace, but there is no room to share space for grooming at any of the Hyatt Place hotels.
As with most Hyatt Place hotels, this one is extremely clean.
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