Glo-Brite Laundromats

So, one of my new year’s resolutions is to give back more to the Unilocal community which I rely on so heavily, so to start it off, here is a review on the laundry service I used Unilocal to find.
Very simply Glo-​Brite is amazing, I started using them a little over a year ago after a series of terribly inconsistent experiences with other Astoria Laundry mats.
I use Glo-​Brite for both delivery and drop off and sometimes a hybrid (i.e. drop off a bag at the laundry mat and have it delivered to me the next day or vice versa).
Delivery — Andrew (the main delivery person) is fantastic, I typically communicate with him via text message but if he is going to be late or is stuck in traffic driving, he has on occasion called me to explain what is going on and his communication is always clear (text or phone).
What I really like is he starts early, that is I can wake up, drop him a text to request pick-​up, have my laundry picked up and then the following morning do the same and have it dropped off before I even step foot in the shower!
I have also found the time from text to pick-​up or text to delivery is always very fast, now I will point out I live 1 avenue and 10 blocks away so YMMV depending on where you are located.
Delivery Side note — I believe their delivery/​pickup hours are 6am — 4pm so if you are looking for nocturnal pick-​up/​delivery this may not be the best option for you. I think it is important to set this expectation.
Drop-​Off — the drop off service is really easy as well, walk in the front door and put your bag on the scale, get a receipt with the price and ask when it will be ready. I have many times been able come back the same day to pick-​up my laundry or have it delivered the next day if I dropped it off at night.
Whether they have picked up my laundry or I have dropped it off, the laundry is always done to my liking (frankly, I am not much of a laundry snob) it is folded well, socks are mated etc.
Pricing to me is in line with the going laundry rate but I do feel you get a real value especially with the delivery service out of Glo-​Brite.
If you are in search of a good laundry service in Astoria I highly recommend Glo-​Brite which I originally found on Unilocal (thanks other Unilocalers).

Glo-​brite has helped save my sanity since my first child was born! Hauling kids + laundry to the laundromat is not a battle I want to fight. Andrew offers wonderful service with pickup and delivery, accommodating my schedule with my sleeping/​napping children and texting so as not to wake them up. He uses the detergent I ask him to with no extra charge, and hangs up our dress shirts so they don’t get wrinkled. I highly recommend!

I have been using Glo-​Brite for pick-​up drop off since March. I am really impressed by the fast, prompt, and easy service. Andrew is your one guy; he remembers your name and your preferences. Laundry is always returned super clean with tight folds. I am surprised by some of the stains they were able to get out.
I have a crazy work schedule and Andrew has gone out of his way to always accommodate.
Definitely something to brag to your city friends about.

I’ve had my laundry done here once and no complaints about the quality of the laundry! The way it goes is, you call, if they don’t answer, you text. Did that the first time, he picked up my laundry, dropped it off the next day. This time I called, got the voicemail, so I texted to ask what time he stops picking up since it was already getting late in the day, and the response he sent flabbergasted me. I let him know how awkward it made me feel, and that I won’t be using his service again. There are too many other free pickup and delivery places for an attitude like that! The messages are screen shotted in the attached picture, but they were:
Me: «Hey how late do you pick up?»
Him: «Hello I pick up laundry from 6am to 4pm monday to friday. Please don’t start texts with hey. I find it degrading. Thanks»
?!? No… thank you for pointing me right to Astoria Cleaners! 2 stars for the decent job on the first laundry run, but minus three for the crazy attitude.

Excellent place. Owner is very helpful (andy). I’m mew to the area and made me feel like I’ve been coming to his place for 20 yrs. Andy was more then kind to help me out as I’m not used to laundromats having grown up with a washer and dryer at home.

After putting off laundry for some time I decided to search for a place to get this done quickly and efficiently. I found Glo-​Brite through Unilocal reviews. It has had 5 star ratings and it’s for a reason. You can quickly drop off and have it ready same day if drop early in the day. Clothes come back clean & folded. I was impressed with the quality of service and price. I am happy I found this. What’s even better is the convenience of free pick-​up/​drop off. As a busy professional saving time on laundry is a valuable benefit. I will be using Glo-​Brite for all my laundry needs.

Found Glo-​Brite on Unilocal one week when I just couldn’t find a way to be home during my complex’s laundry hours. Andrew picked up one morning and dropped off the next day at the same time. Clothes were clean, neatly folded, and organized in the bag. The price is great for the service. There’s really nothing better that I could ask for.

I have been using Glo Bright Laundry Mat for about a year now. I have had nothing but good experiences. I have two babies, so I need special care/​detergent needed for the clothes and I have never had a problem. The owner Andrew is very kind and always is able to work around my schedule for pick up/​drop off. I wanted to write this review because these days it is very rare to be treated with respect by a company and Andrew deserves this RAVE review because I am so grateful for the professionalism and great service.

I moved from the UES to Astoria in December and had some serious stress trying to find a laundromat. Because of where I live, I needed a pick up and drop off service. I tried other laundromats in the area that were closer to my apartment but none come close to what you get with Glo-​Brite. My laundry came back soft and smelling so fresh and wrinkle free!!! They separated and hung dry the items I requested. Laundry is so stressful in the city, you never know what you are going to get when you try new places, but I’m glad to have found this great service. I do wish they had evening/​weekend pick up/​drop off hours, but obviously that won’t deter my business. :)

A+++++!!! Best laundry I have had since I moved here three years ago. Andrew is so so nice and his prices are the cheapest in the area. Free pick up and delivery. NEXT DAY ALWAYS. He’s great! Whenever you are available he comes and picks everything up and it comes back folded and fresh the next day whenever is convenient for you. Andrew is personable and genuine and this business is just great. You can’t beat it :)

Not only is Glo-​Brite the best laundromat I’ve found in NYC, its one of the best run businesses I’ve encountered since I’ve lived here.
Andrew’s friendliness, promptness, and the quality of the service all contribute to making this a great place to get your laundry done.
I will be using Glo-​Brite as long as I live in NYC.

I have been doing my laundry for the past few months here and I will say the prices aren’t bad, except it takes forever for my laundry to dry. If I have to keep adding more quarters every time, even after the 40 mins is up, then I am not saving myself any more money compared to the other laundromats. There are plenty of other places with updated machines that cost the same price by the time I’m done feeding the dryer more quarters.
However, what really turned me off was my experience just this past Sunday when my boyfriend and I came to do our laundry. What happened was, we put our clothes into 2 dryers (40 mins each) and ran out to pick up some groceries in the meantime. We come back only 5 mins past the time was up and find that the woman working there has removed our clothes and everything is still damp, sitting in the baskets! All the machines were now being used so I asked her why would you remove my stuff, especially since it wasn’t dry? She was no help at all and didn’t even want to try and help me out in that situation, just kept doing what she was doing and walks away. Clearly she did not give a shit. Had to wait an extra 30 mins till I could finally grab an open dryer. Horrible customer service by not attending to your customers needs. I have been a loyal customer up until this point. That is unacceptable to touch my clothes and remove them from the dryer while they are still wet. Other customers in there at the time agreed with me.
Needless to say my boyfriend and I will not be coming back here to do our laundry anymore!

I moved from Hells Kitchen to Astoria in August and was in need of a great laundry service. I am so glad I came across Andrew at Glo-​Brite Laundromats as he has always been so friendly, and truly cares about his customers. He picks up my laundry early in the morning before I go to work and drops them off the following morning. His prices are cheap and the quality is AMAZING compared to the services I have used in the city. He even offered to bring me Starbucks the morning of a big exam! I could not have asked for a better laundry service. THANKS ANDREW :)

Today was the first time I used Glo-​Brite Laundromat. I have been using the laundromat near my apartment since 2008. Over the last few months it has really tanked, and I have been looking for a new place.
I HAVE FOUND MY NEW LAUNDRY SERVICE!!!
I called this morning and spoke to Andrew who was friendly, polite, accommodating, and incredibly lovely. He offered to pick up my laundry in 15 minutes, to which I jumped for joy!
When Andrew arrived he was so very friendly and explained when he would be able to deliver (tomorrow morning) and how I am to pay for his services. He was also incredibly accommodating regarding the garments I prefer to air dry. He even asked if I prefer on a hanger or folded to be laid to dry at home.
At about 2:30 this afternoon he reached out and asked if I wanted my laundry today! OF COURSE!
It was just dropped off and it looks and smells amazing! My husband’s clothes are not wrinkled and disheveled. My clothes look and smell beautiful!
I have definitely found my new laundry service. I couldn’t be happier to have found Andrew and Glo-​Brite! Thank you Andrew!

I’m new to the city and finding the time to do laundry is impossible with my job! I trusted my fellow Unilocal reviewers and tried Glo-​Brite and I could not be happier!
First, I received a pick-​up that works with my early leave for work. Andrew was on time and polite, he asked a little bit about me and made me feel very comfortable to leave my things with him. Within my laundry, I have a few things in delicates bags, stuff that was old or I didn’t want getting torn, he listened to my explanation and then assured me that it would be taken care of.
The next morning, right on time, there’s my text from Andrew! He remembered my name and the brief conversation we had. He handed me my bag of laundry and it just smelled clean! The total was unbelievably low and when he said it, I was blown away. Looking at my laundry, everything is nicely folded, smells great AND my instructions were followed to the letter. I could not be more pleased and will definitely continue to use this service for as long as I’m here!

Do not use drop off/​pick up. The first time they messed up and actually brought me another girl’s laundry bag because a «new employee» didn’t sort the laundry correctly and they weren’t sure whose was whose. I had to do it on my kitchen floor at 6 am while the owner texted me until I was done. He showed up an hour earlier than requested each time and called/​texted me until I woke up.
After that, he was apologetic and said this never happens, free laundry on us. Eventually I gave in… same deal, showed up way earlier than agreed (this is early morning so it makes a difference). Got my laundry back and was missing at least 3 specific items of clothing. I didn’t even bother calling because the guy is so uncomfortable to deal with, and I’m never using them again, not even for free.

Glo-​Brite is the real deal. Andrew provides a high level of service that extends through every aspect of the experience.
I’ve been a Glo-​Brite client for 7+ years for one key reason: CONVENIENCE. In other words, they make my life easier because I can always trust them to do all the work for me. One less thing I have to worry about.
Here’s how it goes: I request a pick-​up, usually within one minute I get a confirmation, then it gets picked up and my clothes comes back (all of it) clean, smelling nice (the good stuff), folded, sorted if need be, and usually the same day (if we request a pick up in the AM).
What more can you ask for in terms of laundry service?
Give Andrew a call, and he’ll take care of you too.

I have said to myself, «is this modern times??» — that is my sentiment for the level of customer service this laundromat provides.
As others have mentioned, Andrew truly cares about his customers, appreciates your business and will go out of his way to deliver beyond your expectations. I am so so happy to have found this service as a work at home mom.
Give them all your tips!

Andrew and Glo-​Brite Laundry are fantastic. I’ve never used a laundry service before, but due to a very busy travel schedule at work, it became a necessity.
QUALITY: Washing is excellent, and clothes are clean and folded well. They will use their own detergent, or you can provide them with your own if you prefer it.
CUSTOMIZATIONS: I have several items that I prefer to hang dry. No problem. I separate them out, and Glo-​Brite washes them and sets them aside on hangers so they don’t go in the dryer.
PICK-​UP/​DELIVERY: Outstanding. You can call or text the night before and he will put you on the schedule right away to pick up your laundry. In my case, this was often very early in the morning (5:30am) to accommodate my work schedule.
CUSTOMER SERVICE: You are treated like you are his best and favorite customer. Reading the other reviews here, I realize that he gives five-​star treatment to everyone.
PRICE: Reasonable and competitive.
Give it a try — you won’t regret it!

I’ve been dropping off laundry every week for almost three years. I was very happy until recently. I have had so many knits (tee shirts, cardigans, etc) come up with holes in them, it’s unbelievable. They’re in random places all over my clothes. I have probably thrown out ten items of clothing in the past two months. I showed a friend the holes, who instantly recognized them as being caused by a washing machine. Apparently overstuffed washing machines can cause little holes in clothing, who knew?
I know people have to make a living, but I can’t afford to bring my laundry here to have it ruined anymore. Goodbye.