Kiddieland

This is a horrible place. I have made at least 3 complaints to the «Directors» over the last 2 months that my child has attended Kiddieland on a p/​t basis. There was always an excuse and often I was met with a hostile response from the main director, Kristie. My main complaint is that the center picks my child up from her Preschool, they bring her back their center and from noon until my husband picks her up at around 3pm she is REQUIRED to lay in a dark room and not be noisy. I have also complained that there is no one at the front when you walk into the center. No one greets you and makes sure that you are the correct person to pick up your child. The center is disgusting and often times when you walk in the smell is absolutely unbearable. The gates outside are often left wide open and I think that they are definitely understaffed. There was an entire week that a huge Flat Screen TV was sitting in front of the Center with a broken screen. They are a CCAP provider, so they say that anytime a parent complains it is because they owe them money. I intentionally withheld most of my parent fee this past month until I could get a situation resolved with my case worker regarding my complaint about this center. You can’t just change providers when you are on CCAP, you have to have approval. Today was the last straw… Kristie intentionally told her staff not to pick up my daughter from preschool. She told my case worker that I had not paid ANY of my fee and so she cancelled our contract without telling me. My daughter was left alone and scared at school. I don’t care what the circumstances are, if you are a caring, loving provider you should have the human decency to tell a parent that you will not be picking up their child when that is what was expected. This woman acts like she cares, even left a 2 minute long voice message on my phone apologizing for the way she handled my complaints only to do this to my daughter 2 days later. She is proof that EVIL exists in this world. DO NOT UNDER ANY CIRCUMSTANCES TAKE YOUR CHILD TO THIS PLACE. You have other options even if you are on CCAP. Just because someone has low income does not mean they have to accept the absolute bottom of the barrel care for their child. Any positive reviews have to be the owners coming on here posting them.

DO NOT TAKE YOUR CHILD TO THIS CENTER!!! PULL THEM OUT AND REPORT ANY SUSPICIOUS ACTIVITY RIGHT AWAY.
Sep 24, 2013 Complaint
Sep 24, 2013 Stage II Investigation
Sep 24, 2013 Complaint
Sep 24, 2013 Stage II Investigation
May 21, 2013 Stage II Investigation
May 21, 2013 Stage II Investigation
Definition: Stage II — is conducted to determine the administrative culpability of a facility where an alleged incident of abuse/​neglect has occurred.
This is the most recent data from CO Department of Human Services.
Something is majorly wrong at this daycare resulting in neglect, abuse, no security, and poor diet with the food they offer and do not offer.
My daughter was recently severely injured and it resulted in a black eye and 3 different stories from the people that cared for her. I had to take her to the emergency room. I pulled her out immediately. No parent in there right mind would continue care, they now want to charge me for 2 additional weeks of care plus additional days they said I did not pay for.
The very first day of her care she had marks all over her face and the teacher said that she had no clue how it happen. I should have pulled her out then, but I decided not to go with my gut.
The next month she attended her behavior change in such a drastic way that was not explainable. Something serious was going on there, not to mention they refused to give my daughter fluids through out the day. One care giver said that they could only offer the children drinks 3 times a day it was a regulation and only 1 cup of milk.
My daughter was severely dehydrated on many occasions, when I brought it to there attention they said she refused to drink. Bull crap!!~! She would down 2 sippy cups right when we got home.
I wish I was not ignorant and went with my gut right away. 1 month was far to long to make my daughter suffer.
She is back to herself now, no injuries, no behavioral issues.
I want other parents to know my daughters story, so that their child does not suffer.
I want other parents to report incidents to the licensing board and CPS so that another child is not injured.
They will threaten you as they did me, but you need to make the step, so that other children will not be neglected or injured. I seriously believe this daycare should be closed.
The staff is overly friendly, extremely fake, so unprofessional, not to mention uneducated.. They have absolutely no business ethics.

If you like your child to be watched by teenagers, if you wish to have your child injured and have the staff lie to you, if you consider Captain Crunch and Tostino’s Pizza Rolls healthy meals, and if you want to have your agreed payments bait and switched, then… Kiddieland is the place for you. My wife and I enrolled our two year old here and experienced all of the above. For reference, the academy is right up the street and is the same cost. I would not recommend Kiddieland to anyone!!!