Midas

To Midas: I seriously request you (or anyone) to comment on this review with specifics and challenge my statements! Please, no vague responses like «were sorry if we fell short of your expectations».
Small jobs only! Like changing a battery or something. My recent experience with them demonstrates to price gauging for the laymen of unnecessary work. Do not expect to leave under $ 900.00. It’s their Job to pad the bill! Not that the work needed is false, but rather just add ons of work that you don’t really need. Brought my car in for a diagnostic ($ 90 just for that). I asked them to check the brakes, which they recommended new ones. Got on a three-​way call with my brother (a mechanic) and he told THEM thank you and told ME to get the heck out of there! $ 1,500.00 quote! Brought it to my local guy (small mom and pop shop) along with the Midas quote (which read like medical text book). He couldn’t stop laughing. In short, brake job totally NOT NEEDED and all necessary work was taken care of for $ 400. I later found out that padding your quote is a common business practice, and that the person doing the quote would most likely be fired if he was not padding the bill or wasn’t very good at it. Needless to say, they are not looking out for you or your best interest at heart. This isn’t a story of me not having the money, I do. It’s a story morals and ethics.

Ridiculously overpriced! I took my vehicle here to possibly have some repairs done on my muffler. They wanted to charge me almost $ 800. I was able to get my muffler completely fixed at another repair shop for $ 150. Honestly, the only reason for them receiving one star is because the man that helped me was very friendly. If I could give 0 stars I would.

There are only a few times in your life when you know that God is watching you — when it feels like you are in perfect communion with the universe and all of your ancestral spirits are smiling on you and watching you. This experience at Midas was one of those times.
Looked at the car right away and were up front about pricing! ¹⁰⁄₁₀ would recommend
The coffee was tasty and they let us sit in the lobby with our dog.

I am very disappointed by their new management. I have been going here for years for an oil change but won’t be going here anymore.
Last week, we went in for a routine oil change, and they pretty much wasted all our day. We took our car in the morning and was informed there were only a few cars ahead of us. We waited at near by coffee shop for four hours until I called them again to check on our status. They said they will be done in an hour, and max at two. After waiting for two and a half hours I still didn’t get any call back so I called them again. Then they tell me they are not even sure if they can work on it today. We had no choice but to go back and pick up our untouched car.
I know things happen and I’m sure they have to work on the cars that arrived first, but when we went back in to pick up our car, the man at the counter blamed me, telling me that he told me he didn’t know if he could get to it that day.
In reality, all I needed was an apology.
Unprofessional customer service, where they value their time more than their customers. He didn’t realize I took a whole working day to do an oil change. And now I have to spend another day to do so.

Brought my car in without an appointment on Saturday afternoon for brake lights out. Left it there for 4 hours. I finally called to check on it and they said they did not have enough time to do a diagnostic on it a start repairs. Ok, fine I was a walk in and it was late in the day. Understandable. So, I make an appointment for 9am the next Saturday. Drop my car off at the scheduled appointment time. 6 hrs later I come back and my car was not even moved from where I left it. Guy at the desk says they probably wouldn’t get to it that day. Why even bother taking appointments? Only reason I gave 2 stars was because maybe they were short staffed or something. I wouldn’t know cause they didn’t seemed too concerned with my repairs and didn’t even apologize or tell me why. Bottom line is if they don’t think they will get to a repair that same day (even with an appointment) they should tell you first thing. I could have taken it somewhere else if they had.

They lost my service!
Just got an oil change. Quick service but right after I left, I realized $ 100 was missing from my glove compartment.
Yes, I shouldn’t have kept money there. But they stole it. Of course nobody would confess.
Sad… Never supporting Midas again

I will return! I have an Infinity and it had a vibration. It has been to 3 other shops. and these guys found the problem within 10 minutes (only 2000 miles after one shop said that the u joints weren’t the problem, another told me to let the vibration get worse, and then bring it back in…). They even took me out to the bay to show me the problem. They also didn’t charge me an arm and a leg, they were very friendly, and got it done before the time they quoted me. I was impressed and want others to know a great place to take your car to.

Will never go back. Gave them one star because… well…I have to… and because the manager, Aaron, was at least somewhat helpful in the end.
Went in on 8÷7÷14 to have a very simple oil change and tire rotation done because I had gotten a great coupon in the mail and we were getting ready to go on a long road trip that weekend. Made an appointment, went in and waited only about 30 mins and they were done. Well, they SAID they were done. I went out to my vehicle and noticed that the tires were not rotated. I went back into the shop and asked the guy if they rotated the tires, since that’s what I had requested. He initially tried to tell me «yes» but I told him I was sure that they weren’t. Not going to get into how I knew, but let’s just say I had a mark on one of the tires and it was still there, same spot. So without any more hesitation from the tech, they pulled my truck back in and rotated the tires. 15 mins later, done.
I get into my vehicle, go to pull out of the parking lot and as I look in my side mirror to check traffic, I notice a lovely shiny new «spider-​web» crack on my passenger mirror. Definitely was not there when I brought it in an hour before. So I turn right back around and go back to Midas. Go inside, talk to the manager, Aaron, and told him what I see. He came out, took a good look at it and said he’d be right back. When he returned a minute later, he said «Yah, he said he hit it on something». Hmmmm… and he didn’t think to tell me?! They were going to let me drive off their lot without saying a darn thing, probably in hopes that I either wouldn’t notice, or wouldn’t notice until I had LONG driven off their lot so they could argue that it didn’t happen there. Either way, WRONG ANSWER. The guy knew he hit it, cracked it, and didn’t say anything at all. SKETCHY.
So Aaron says he’s going to have to call around and find a mirror for my make/​model and would call me first thing in the morning. Next morning comes around, no phone call. I call in early afternoon and speak to Aaron who tells me he should have one that afternoon. I get a call at 4pm saying they have a mirror and I can come in and get it fixed. I was still working and I also had plans that evening and definitely could not get in right at that minute and they seemed a little put off when I suggested I come in first thing Sat morning instead. Again, WRONG ANSWER. Anyway, I go in Sat morning and they quickly get it fixed and get me sent on my way.
No apologies from anyone. No discount or refund on the services I paid for. Nothing. All this for a simple oil change/​tire rotation. This added a lot of extra stress on me when I was preparing my family for a long road trip that we were leaving on that Saturday afternoon.
In addition to this Unilocal review, the owner of this location will also be hearing from me. Also, the mirror is really shaky and I have no doubts that it’s going to fall off at some point in the near future :(

Went in for a simple tire patch job. I looked at the tire before hand and found the hole, and in my limited experience looked easily patchable (maybe a couple inches from the sidewall, not that big of a hole). After they took a look at it, the guy comes back to me and tells me that it’s too big and too close to the sidewall, so they’ll have to replace ALL FOUR TIRES. The guy quotes me a little over $ 800 to essentially fix this hole in my tire. For those that aren’t familiar with replacing tires, at most you would only have to swap out two of the tires, since the front and rear tires don’t wear evenly anyway. Since my tires were nearly brand new, I really only needed to swap out one tire (if the tire wasn’t actually repairable…)
Anyway, I tell the guy I’ll have to call him back about that one, and go across the street to Discount Tire. They patched my tire in 10 minutes without any issues (and for free to boot).
Stay away, they will take advantage of you if you don’t know anything about cars.

Quoted job increased from $ 1000 to $ 1900. Over 100% mark up on parts, $ 700 for customer supplied parts. Save your money and find a good mechanic. The owner of this vehicle is a full time university student and we did mention this to the manager. Good people not to work with at this Midas location.

This location is excellent. They were straight with us when it came to prices, and they didn’t attempt to pressure us into anything. When it came time to total up the bill, (which was a lot, we had to replace all 4 struts) he even made sure to give us a couple coupons that brought down the total by several hundred dollars. Midas has valuable coupons online, so be sure to check for those too. The best and most impressive part is that when the car was being worked on, the manager (Billy) literally let us borrow his car for the afternoon so that we would have transportation while our car was being serviced. Who is that cool?! Talk about a class act. My wife is pregnant so he has no idea howmuch that helped us out! The bad reviews on here are bogus. Check the Google reviews for a much more accurate representation of this location.
I HIGHLY RECOMMEND this Midas!!! We look forward to bringing our car here again!

I had Midas completely swap tires on two different vehicles, required mounting & re-​balancing, their was a misunderstanding regarding quote over phone, we compromised and I ended up paying $ 70.00 to have 8 tires mounted & balanced, it turns out this was a pretty good price to have this work done.
Now the problems…
Both vehicles had raised white letters on the outside of the tires, after the swap all white letters were now on the inside of the tires, also 4 days later I had to take one of the two vehicles into a Big-​O to re-​balance the tires due to vibrations.
I had such a sour taste dealing with this shop that I did not give them the opportunity to correct their mistakes, I felt that it was possible that due to the compromised fee they may have messed up my services on purpose and i did not want to give them a chance to do it again.

Stopped by to have an oil change and some other work completed (Brake light out, wiper blade issues). The oil change was completed on time. The team researched the wiper blade problem and found a solution, called me to confirm the work and the budget, and completed it no problem. They did the same with the brake light. Would go back and plan to.

Unfortunately, I have to agree with the other reviewers. I had major repairs done, including a head gasket job. They were pleasant enough to work with and I’ve been a loyal Midas customer for years. That’s how I got into having them do major repairs at a MIDAS. What was I thinking? Never again. They bungled the job… fixed it… fixed it again… fixed it again… and again. Every trip back was an attempt to fix the problem but they never succeeded. After 6 months of nearly weekly visits they finally threw in the towel and suggested I go elsewhere, at my expense, for a diagnostic. I did. I even went to another Midas. The result: Bad head gasket. I took it to a specialist. Care to guess what they said? … Bad head gasket. Aftermarket parts even though they claimed to be using genuine OEM. It failed after 10,000 miles. Wires hooked up wrong so the cooling system wasn’t working right. The fan was blowing out instead of in. Duh. The ‘warranty’ only lasts for 90 days from the first pickup even if they’re still supposedly trying to fix it MONTHS later. I can’t believe I was so patient with these people. My bad. Now I’m out another 2 grand to pay someone else to fix what I already paid Midas to fix. Use ‘em for an oil change (get a coupon). Use ‘em to rotate the tires, but don’t trust your car to Midas on 64^th in Arvada Colorado.

Had a coupon for an oil change & tire rotation. They were fast & friendly. They did an inspection and did not push the high pressure sales stuff on me.