The Top Jewelers

Best jewelry store in town! Michael is so friendly and helpful! We go there for any jewelry needs we have. He has fixed broken watches and installed several watch batteries. I also had a lose gem and he spent time helping me find a setting for it. When I picked the final product up, it was gorgeous. I couldn’t have been happier! We will continue to go here from now on…

I needed to remove some links on my brand new watch. I read excellent reviews on Unilocal about this business. I called in advance for pricing and an estimate on how long it would take. They told me it would take about 10 – 15 minutes and cost $ 15. So I ring the bell outside their door for entry (security measure). I am welcomed almost immediately and the gentleman went right to work. The adjustment literally took about a minute and that was it. Had an excellent experience. ⁵⁄₅.

Very friendly and accommodating.
Michael did a great job engraving 4 different gift items for me. A wonderful person, I’m sure.

This jeweler is excellent. Michael did a beautiful job of setting a family diamond for my engagement ring. He turned the work around quickly and did a wonderful job. He also thickened a family wedding band and made my husband’s band. Most importantly, he worked with me on the design and fabrication of a necklace I made this fall. The necklace was very very important to me and he took care to be sure to match my vision perfectly. I cannot say enough about how fun he is to work with. After we made my necklace, he helped me retrofit a long gold chain into a choker with matching dangling earrings. He’s very creative!

I chose Top Jewelers to do the sizing and repair work on my now fiancée’s wedding ring. Michael did a great job of teaching me how to note the imperfections in the stone to be sure that it was really my grandmother’s ring I was getting back. He helped me to make sure I was getting the ring sized properly and took the time to teach me about wedding bands as well. We will definitely go back for the appraisal and future maintenance on our jewelry. My future wife is happy!

Michael is the jewel of the store. Where to start — so professional, and courteous, and customer service oriented — agreed right away to make a custom version of a similar setting he had in inventory, to accommodate a diamond I inherited — did an extraordinary job casting it to spec, adding the side diamonds (which he very quickly found, of very similar quality to the center diamond) — and did exactly as requested. However, after getting the setting I realized it was not quite what I wanted (mind you, it was what we requested, I just thought it would look different all put together) so Michael graciously accommodated my request to alter the setting, and he did an absolutely amazing job. We spent a good hour discussing what worked/didn’t work with the original setting, so that he could thoroughly understand why I was asking for changes — and voila, the end result was exactly what I explained, sketched, explained again.
Don’t get me wrong — he has beautiful settings in inventory, I was just looking to accommodate a special diamond — you will be very pleased with his range of settings, or the custom setting you want. He seems to have a very good pipeline for getting ‘special request’ diamonds — the pear shaped pair he found within a day, they are gorgeous — and has great craftsmen to do the specific drawings/​castings etc when customization is asked for — yes my comments are stumbling over each other because I was just so ecstatic to pick this second version ring up today, the thoughts are coming faster than I can type.
We did visit other stores, but from the start I could tell that Michael had that extra edge over the others, and that’s why we returned to him for our settings.
To quote another reviewer — this shop IS the little gem in Arlington.

Absolutely one of the very best jewelers in the DC area. I’ve been using them for several years and always top-​end service. Michael is extremely helpful, never puts pressure to buy, and his work is nothing short of amazing. Quality product every time. His store is growing strong and no longer the hidden gem as there is demand for his service. Looking to purchase my next piece from him, a 10^th anniversary ring for my wife. E. Christopher

Great service! I took my engagement ring here to be resized. When the weather got colder, I decided the ring needed to be just a tiny little bit smaller, and Top Jewelers made that second adjustment complimentary. They were nice to work with, reasonably priced, and did a great job.

What a hidden gem in the bustling Penrose Square area!
I stopped in looking to get my watch battery replaced and found that looks can be deceiving! From the unassuming storefront one could not guess what a nice shop is hidden inside.
The doorbell/​buzzer entrance was a bit off putting, but understandable for a small jewelry store along the busy Columbia Pike corridor. The interior is in good taste and laid out in easy-​to-​navigate manner.
My battery was replaced in less than 5 minutes by the friendly gentleman who was working there. I wish I had found this place before I bought my wife’s ring (at a national chain). This is a great local business that is worth a visit!
Five out of five for the fast and friendly service.

Very courteous and professional. Went to get a ring resized, was done in two days at a very reasonable price. Would recommend them again to friends and family

This place is great! They cleaned my watch and replaced the battery in about 15 minutes. He didn’t haggle me and did exactly what I asked of him. Well done!

A family owned business that has been in the same place on the Pike since 1981. Seriously, they have an amazing selection of jewelry, gold, silver, and time pieces.
I purchased a beautiful ring from their Gabriel and Co. collection which I just happen to be a huge fan of. Check out the photo after reading this review. The collection is well priced and surprisingly they have quite a variety of Gabriel and Co. items. I have yet to see any other jewelers carry this line hence why I popped in for my visit. I was grateful for the find!
As far as customer service goes — it was top notch like Top Jewelers! I encountered the son of the owners. He was very pleasant and might if I throw in really cute! ;) Never hurts to drop a compliment.
Anyway, if you want a solid jeweler; Top Jewelers has my recommendation.

Chain broke, having been around my neck for almost 25 years. Walked in, got it repaired, and they cleaned it; made the chain and me feel 25 years younger.
The cost was even less than quoted. This shop is a little gem in Arlington.

We had an exceptionally good experience with Top Jewelers when we had my wife’s two wedding rings set into a single band. We had heard good things about The Top Jewelers, and they delivered. My wife had a wedding band with several family heirloom diamonds, and an engagement ring with a solitaire that we wanted combined into one. We browsed their bands and found a lovely filigree ring far exceeding our expectations. Michael helped us with great patience and helpful suggestions. My wife uses her hands at work a lot and he suggested a lower setting for the solitaire which was a great idea.
We were on a slight time constraint, we wanted to have the ring ready before our 10 year wedding anniversary. We chose a platinum band which takes longer than gold to work. He said he would try his hardest to get it ready in time. In less than three weeks, and just before the big date, I received a call that our ring was ready. He even stayed open late so that we could come pick it up.
The ring ended up looking fantastic, my wife and I both absolutely love it. The price was less than I expected to pay as well, and overall a tremendous value. For me there is nowhere else I would go for my jeweler needs.

I don’t have enough good things to say about Top Jewelers. I’ve been here a few times now since last April when I initially came to pick out an engagement ring for my now fiancée. Chanlee was extremely helpful in helping me select the perfect ring. Their prices were very reasonable, especially when comparing the same diamond across other jewelers including online jewelers such as BlueNile.
Since then, my fiancée and I have been back a few times to get her ring resized and polished. Michael, Chanlee’s son, has always been very helpful and expedient when it came to resizing the ring. We’ve also come back to pick out our wedding bands, also at a very fair price. In truth, the selection is probably not as big as going to a larger jewelery store, but you can’t ask for better service and Michael is very willing to help you create exactly what you’re looking for jewelry.

Love this place! Michael is incredibly helpful, patient, and honest. I’ve been taking our watches here for years to change batteries and they’re also amazing at engraving. Some other places tried to tell me it would be $ 80 to engrave two words on the back of a watch (which is just insane). Top jewelers did a great job and only charged $ 30. Nice to find a business with great customer service and integrity!

I took two of my watches in to get the batteries replaced in July 2014. When I picked them up the date and day didn’t work on either one. I asked about fixing one of them and was told it would cost $ 45.
My wife is Chinese and she took it to China in September 2014. They replaced the battery there for $ 7 and when she brought it back it worked perfectly and still does.

Great service and truly professional.
My wife and I took her wedding ring to get it resized. It was done within 48 hours and a good price.

Another excellent experience. Michael is the best! I love the service that I get, and the professional and well-​done work. He even remembered my name :)
Highly recommend them!

Eh. I went because there were tons of 5-​star reviews, but really — I… I just don’t see it.
I can recall plenty of minuses:
— Parking for the store sucks.
— The storefront is small.
— It doesn’t feel like a jewelry store. The door was propped open, and the radio was on to Top 40. It feels like a jewelry and watch repair.
— The kid behind the counter came off as, well, a kid. I asked to see a range of pieces, and asked for suggestions, and really just got a blank look in exchange. I brought up a few sample items I might have in mind, and he really wanted to push the items he had under the glass. After a few minutes of pulling teeth, I decided to give up, and look elsewhere — though I did take an interest in one piece, and if all else failed, I could at least ask about that one. I asked if they had a card — «Aw, dude, you know where we are.» … seriously?
Maybe they’re good at repairs or something, but the sales aspect just sucked. I’d get a better salesman at someone’s car trunk or selling spoons from a trenchcoat. Usually, I wouldn’t even mind something like this, but for jewelry, you’d like someone to try and help you find something. I just can’t remember walking into a place, being ready to spend money, and feel like I’m struggling to see some merch.
Fortunately, I found a much better place, and spent my money there — Direct Jeweler Outlet in Falls Church. :)