Renters Warehouse DFW

I have been with them for only 2 months now but so far I LOVE them. Would highly recommend them to anyone. I happen to live out of state so having them there to manage the property has been a huge blessing. Robert and Alex and Ashley are all great!

This has now become a horrible rental experience for my family. This management company has no concern for the wellbeing of their tenants and will throw all significant costs on the tenant. I’ve been in my current rental for 5 months. I’ve been experiencing bites along with my oldest daughter for the past few months. With it being summer time I assumed that they were mosquito bites. Finally we started to see bugs on our bed the end of October. My husband and I threw out mattress set out, which forced us to sleep elsewhere. We finally get a pest company to come out and we have bedbugs. We’ve never had them before so we didnt know what to look for. Now the bite marks make sense these past few months. We hold off on paying rent and call Renters Warehouse the next morning. Verbally we’re advised to have thr exterminator email or fax them the diagnosis and that additional price quotes would be obtained. We never received our call back and we forwarded the exterminator’s email regarding. Now in email, it’s as though the verbal conversation never took place. Everytime we send something they wanted something else. We’ve sent exterminator email, inspection report, service agreement, and form showing services performed. We deducted the exterminator fees from rent and paid remaining. We’ve been charged additional late fees daily for the remaining balance used to pay exterminator. We advised that the management company is welcome to call exterminator, only to be told they don’t have the time to do. We’ve been stressed and now forced to pay all of rent, late fees, and exterminator. This company doesn’t have their tenants in mind, only the property owners. We had to throw out a 2 year old mattress set and replace it also which is of no concern of the property management company. I’ve never had to endure anything like this and I hope nobody else has to.

Very professional company. I’m so happy I used them! Very satisfied by their speedy rental of my house.

Great company to work with as they rented out my townhome in Plano. They had access to good market data about my neighborhood and were able to give me a suggested listing price. The pricing is fair and they provide reliable and responsive customer service. They handled listing my property, showing the property, all the tenant paperwork, and will handle the ongoing maintenance. They settle quickly with me once the tenant pays and provide easy to follow statements. So far I have been very pleased with Renters Warehouse, and would highly recommend