Ram Leather & Fur Care

One star only because I can’t give ZERO stars — For VERY POOR CUSTOMER SERVICE!!! I brought a heavy leather jacket there one hot morning. Ahead of me was a lady with some dresses. She was pointing out every single little spot to Barbara, and Barbara was saying «Oh! WHERE did you get that dress!!» And they yak yak yakked some more. This went on while I waited patiently holding my heavy jacket. THEN a man walked in with TWO SHIRTS– and Barbara, who could CLEARLY see me, said to the woman — «Would you mind if he went ahead? He works down the street and has to open his store!» So the man, WHO HAD ENTERED THE STORE AND SHOULD HAVE BEEN IN LINE BEHIND ME, was taken care of. At that, I left, and went to another dry cleaner’s further away, who courteously took care of my business. I DON’T CARE HOW MUCH I HAVE TO PAY FOR GETTING MY JACKET CLEANED AT THIS OTHER STORE — AT LEAST THE LADY AT THE OTHER DRY CLEANER’S WAS COURTEOUS TO ME AND PROMPT!!!

Barbara was so helpful and knowledgable about wedding gown cleaning. I had a Maggie Sottero that I wanted to have professionally cleaned for reselling. There were grass and dirt stains on it from a garden wedding. They did a pristine job. The dress is like new. They also turned it around fast. They had it ready and cleaned within 8 business days. I dropped it off on a Saturday, and got the dress back 2 weekends from drop off time, ready to sell. I am a happy customer!

This company provides the best service I have ever received from anyone, period. Their work product is superb, with value far beyond the cost. Paul Cantor, the owner, is attentive and responsive.

Great service and with a smile. Ive been coming here for years and occasionally need to take my Fur Cape out for short periods of time. and usually I can get it out the same day.

I’ve been using this place for more than 20 years for leather and fur care, cleaning and repair. They do excellent work, have a knowledgeable and helpful staff and couldn’t be more pleasant to deal with. Services are fairly priced and worth the cost. Excellent!

I brought my wedding dress here to be cleaned and preserved after finding this place on the Association of Wedding Gown Specialists web page. I was initially very hesitant to leave my multi-​thousand dollar dress in a small, questionable looking dry cleaners, but Barbara could not have put me more at ease. When I came in with my dress, Barbara took the time to look at all the stains very carefully, explaining to me what steps would be needed to return the dress to a clean (er) state. She was very upfront that some of the filth accrued at my outdoor wedding (cow poop, red wine and the like) may not be totally removable. For what I though was a very agreeable price of $ 275 and six weeks of time, they worked her magic. I was able to review the finished product prior to boxing, and couldn’t have been more pleased with the outcome. I still have no idea what to do with my giant overpriced dress in a box, but at least it’s clean.

I have taken my dry cleaning and minor clothing repairs to Barbara for almost two years. Barbara and Nicky have always been very helpful, adhered to their deadlines and corrected (rare) mistakes promptly and very pleasantly.

I use the dry cleaning side of the business weekly after having switched to them more out of ease of commute after changing jobs more than any other reason. Upon making the switch I realized what a poor job my other cleaner was actually doing. My clothes no longer smelled like chemicals, I never have broken buttons or odd creases, and, likely even more important, the service is fantastic.
Tip: there are a few parking spaces behind the building (just drive down the alley next door).

I have been nothing but impressed by this business! Barbara, one of the owners, has been so helpful to me on a number of occasions, for both leather care and dry cleaning.
I had just gotten a Tory Burch leather purse and it had water stains on it, so I brought it to Ram for cleaning. After looking at it, she advised me to instead buy Coach Leather Cleaner and Moisturizer. She did not want to risk putting it through her cleaner and hurting it. Additionally, she gave me specific instructions on how to clean it best (the Coach rep was useless), and called me to follow up and see how it went. I really appreciated that she turned down business in my best interest.
Second, I had a very nice dress that required «Specialty Dry Cleaning.» I called to ask if she was capable of that — she spent time on the phone with me talking through the material make-​up, care instructions, and labels. She then asked me to bring it in and that she would instruct the girl in the store not to touch it until she was back the next morning. She followed up the next morning letting me know she could clean it, and promptly, explained to me why it required special care, and included a print-​out of care instructions since I admitted I didn’t know them.
This is a great local business that truly cares about its customers and their garments/​leather items. I will continue to give them all the business I can.

This business hass poor follow through. They also don’t like to stick to deadlines and are unapologetic about late items– like over a week late.
Gruff on the phone too… this ain’t jersey guuuurrrrrlllll.