Labcorp

I came here for glucose test. have to stay in labcorp 4 hours. I got there in the morning (i was a first person in the line .i got here at 7.35.) they open on time 8.00.people work there was nice. service was fine. In the morning is the most busy time. U can make appointments online and come little early. Only have 2 ladies work here. that’s why they can’t pick up the phone. The parking is worst 1^st hour 6 $ and another hour is 9 $ lol take taxi or park at the street is better way.

I came here after the duke street location was stock full with people waiting. I expected this location would be a little less crowded on a Saturday morning and I was right. When I got there was only one person waiting. Cool! I thought I would be in and out in 30 mins or less. There was no one at the front desk for a good 10 minutes, even though I heard staff talking. Another person signed in, and stood by the receptionist window. She practically yelled at him to sit down without even coming to the window
When she finally did come, she was very rude to the guy waiting. At this point 3 people were in the office waiting, myself included. She didn’t acknowledge me, or ask me for my insurance, paperwork etc and disappeared to the back office. Based on the poor attitude and lack of respect by the receptionist I left. Take heed to the other reviews, and go another lab corp location.

This year’s visit to LabCorp for my biometric screening did not suck. Yay for me!
I arrived at 7:50am, fourth person in line. The «receptionist» was friendly and full of smiles. When my name was called to do my screening, I noticed the lab tech and the receptionist were the same person. I said, «Hey, you’re by yourself today?» She says, yes. My next thought was, I hope that smile stays on her face. There’s a waiting room full of people and it’s just her.
She was professional and quick with my screening. She did my weight, height, blood pressure, measured my waist, took a vial of blood to test my glucose level, and I think that was it. Now, I wait for the email results saying I’m fat and need to lose weight. I was in my car by 8:33am.
Last year, I had an appointment and I was there for over an hour and several lab techs were working. This year, no appointment, one lab tech, in and out in 30 minutes. I shall be thankful. Until next time…

If you can avoid it, don’t use a labcorp location. They are routinely short staffed, meaning a very long wait is guaranteed. The staff do their best given the limited numbers, but end up not being friendly or approachable.

They will get you in and out without a long wait. The most annoying thing was trying to find parking. They have a parking garage below the building, but it costs about $ 24.00. You won’t be in there long enough to pay that much for parking. I used street side parking and luckily didn’t get towed. I highly suggest that you apply pressure for a while after you’ve been stuck with the needles to avoid getting bruised. The facility where I was seated and had blood drawn was clean and the nurses were pretty friendly. What I like most is that you don’t need an appointment. Just show up (walk-​in) with your Px slip from your doctor. Overall, a nice place to get in, out and on your way.

Updating from my previous five star review. This place has no concept or respect for people’s time. Place opens promptly at 8am, a dozen people sign in and the first person on the list to be talked to at the front desk is 08:22.
Everything else is as advertised.

This location is a bit difficult to find if you’ve never been here before. It’s in the bottom floor of the Inova building, and has no street sign. There are very few parking spaces out front, but there is a garage around the corner. Once you’re inside, the waiting room is cleaner than other locations I’ve been to, and the staff is really good.
As always w/​Lab Corp, make an appointment!!! It will make your day/​life SO much easier! I’m usually in and out w/​in 15 mins max.
Seriously people,
. It’s that easy.

I gave my blood, Labcorp took my money, but Labcorp did not successfully run the test in its lab. Now Labcorp wants me to wait a week and a half, they say, to get Labcorp’s letter authorizing me to get the test I already paid for!

To park in garage it’s 5 for 1^st hr which you will need since the place is poorly managed. Had 845 appt, got seen at 925. I listed I had an appt but check in didn’t pay any attention and she said everyone says they have an appt so I guess it doesn’t matter when you actually do have an appt. Wasted time but anyhow, blood work was actually painless so that was good.

The problem that may explain the variety of reviews is that there seem to be major inconsistencies in the behavior of the staff. I went Friday to leave a sample, and was unable to provide a sufficient amount, so the woman at the desk very pleasantly gave me the necessary paperwork and containers to take home with me. She said I could come back any time before 11:30 am on Saturday, and all I had to say was that I was «dropping off» a sample. She also said that if I was there less than 15 minutes there would be no charge for parking. The problem arose when I went back on Saturday. For many years I have, unfortunately, dealt frequently with all kinds of medical facilities. This was the worst experience I can remember.
Saturday morning I was in a lot of pain, and waited as long as I could until it was getting closer to closing time to drop off the specimens. I got to the desk around 10:55 am, but there was no one at the desk. Finally, about 5 minutes later a woman came out of the back and I said I just had a drop-​off. She rudely said, first, that they had closed at 11 and it was too late to drop anything off. This was despite (1) what the staff person had told me the day before; (2) what was posted prominently on the door; and (3) even if it was true, it was her fault that she wasn’t there to receive it when I arrived at 10:55.
I was flustered by this, and said that I’d been told I could just drop it off any time before 11:30. She rudely told me to «sit down.» I tried a couple more times to explain, and she just got ruder. So I sat and watched my 15 minutes of free parking tick away.
When she finally called my name, I placed the specimen bag somewhat unceremoniously on her desk and asked for her name and her supervisor’s name. (This is not something I routinely do – I understand that in most cases the staff are doing their jobs as best they can, and I wait my turn.) She said her name and that she would write it down for me, but I had just filled out the comment card and she grabbed it out of my hand to write on, and when I took it back so she wouldn’t write on it she got even angrier. Another (rational) woman had come to the desk by this time, and the first one loudly complained about me, and how I wouldn’t wait and I just «talked, talked, talked» making little jabbering motions with her hands. Then she huffed off without writing her name on a more appropriate piece of paper I tried to give her. The second woman seemed to assume I was as horrible as the first one made me out to be, and was surprised to find that my paperwork was all in order, so I could finally leave.
So the problem with this site seems to be inconsistent supervision, and you have to be prepared for the bad as well as the good.

Hands down the nicest Labcorp. Clean waiting area. Friendly phlebotomists. I’ll never go to another location.

The employees need a kick in the pants. I made an appointment for 12.15, got there on time, saw five people in the waiting room, and WAITED FOR AN HOUR. An HOUR.
ABSURD.
My favorite part is that they took TWO people (who came after me) ahead of me. The entire staff should be fired. The slow pace is ludicrous, and the way they treat people is despicable.

Slow slow slow… Very inefficient operation! Opens at 8 AM arrived at 7:45 AM fourth person in line and it still took an hour to be seen. No appointments in front of me either! Receptionist was incredibly rude no personality whatsoever! Absolutely no compassion for people one would think that someone in the healthcare field would at least be kind.

I do not understand why this labcorp location has a phone number. Every time I have called (and this was always during their published business hours), nobody has answered. There also is no way to leave a message and have someone call back. Terrible (non-​existant!) customer service.

I see this place getting hammered on reviews but I have to say, my experience went well. The receptionist at the desk was very nice. I signed in and had my seat. I was a little early so I read for a few minutes and then I was called back. I was called back about three minutes after my scheduled time so not a big deal. The phlebotomist drawing my blood was the receptionist and she was just as nice when she was drawing my blood. No problems were encountered and I left. I am glad I didn’t experience that others did, but honestly, things went well.

This place seems to have a bad rep, but my experience wasn’t bad at all!
The website says to make an appointment after lunch because that’s when it isn’t busy (unless if you have to fast for a blood test and you don’t want to fast until lunch time).
I parked at the meters next to the building (much cheaper than garage parking).
My appointment was at 1:45pm. I got in at 1:25pm and was out by 1:40!
The lady at the front wasn’t mean or rude. She wasn’t a ball of sunshine, but she wasn’t mean at all. The lab tech kindly told me what to do, I did my thing, and then she sent me on my merry way.
Maybe I went on a good day? I don’t know. No complains whatsoever!

I should have read the reviews before choosing between here and Springfield. I really didn’t want to drive that far but maybe it would have been worth it. I wasn’t treated badly by the receptionist but I did wait an hour for a drug test for work. Maybe having an appointment would have been better but I didn’t anticipate a waiting room full of people at 4pm on a Monday. They probably don’t have the resources to take that many people so it’s not their fault but now I know.

Terrible, so slow…
When I waited 30 min for them to see me and complained, and had already made an appointment online, they were like, «you didn’t sign in correctly.»
I’ll try another location in the future.

3 hours to pee in a cup…
I tried calling them multiple times with no answer. Receptionist is a dictator

Some of their tests don’t begin until after 9 but when 9 rolled around no one seemed to have been called. They’re VERY testy, snappy and short with people. Just try and be extra nice and you’ll eventually soften them up. I only managed to get the lady to soften up towards the end so maybe it was only because she was glad to be down another person. Don’t park in the parking deck unless you know you’ll be there for over a few hours. Just park on the road (meters) next to the café in the building. It’s $ 1/​hr from what I remember.
I was there from 845 to about 915.